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STEVE MARSH; HEATHER MCTAVISH; JACOB VORSTENBOSCH; LIZ WEST; AND TRAVIS DUTKA  \nOpen Education Lab , Ontario Tech University  \nTools and Resources for Capstone by Amanda McEachern Gaudet and Mackenzie Collins is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.  \nCONTENTS  \nAcknowledgements xvii  \nThankYou! xvii  \nAbout the Open Education (OE) Lab xviii  \nAccessibility Statement xix  \nAccessibility Features of This Resource xix  \nConformance Status xix  \nFeedback xix  \nPart I. Welcome to Capstone  \n1. Badges and Certificates 3  \nQuickbooks 3  \nMicrosoft Learn 3  \nHubSpot Academy 3  \nCoursera 4  \nUnity Learn 4  \n[InsightSoftware.com](InsightSoftware.com) (Previously Dundas BI) 4  \n2. Tools for Success 5  \nMicrosoft 365 5  \nAtlassian 5  \nAirtable 7  \nPerforce 7  \nGrammarly 8  \nLoom 8  \nMicrosoft Imagine 8  \nHubSpot 9  \nAdobe Creative Cloud 10  \nSage 11  \nSlack 11  \nDiscord 11  \nDavinci 12  \nQuickBooks 12  \nLucidchart 12  \nMURAL 12  \nMiro 13  \nFigma 13  \n3. Class Exercises 14  \nAmanda McEachern Gaudet and Mackenzie Collins  \nPart II. Your Capstone Plan  \n4. Project Management 27  \nWhy is Project Management important? 27  \nWhat is a Project? 27  \nHow Do We Define Success in a Project? 28  \nPart III. Project Initiation and Planning  \n5. Design Thinking 31  \nDr. Steve Marsh; Amanda McEachern Gaudet; and Mackenzie Collins  \n3 Pillars of Design Thinking 32  \nWhy Design Thinking Is Useful 32  \nAreas of Application 32  \nThe Design Thinking Process 33  \n6. Project Charter 37  \nWhat is a Charter? 37  \nWhy is a Charter Important? 37  \nHow to Develop a Charter 38  \n7. Work Breakdown Structure (WBS) 44  \n8. Project Schedule 46  \nWhy Is It So Important? 46  \nCritical Path Method (CPM) 47  \nProgram Evaluation and Review Technique (PERT) 47  \n9. Gantt Chart 49 Key Components 49 Things to Remember 51  \n10. Communication Plan 52  \nAvailability 52  \nCommunication Plan 53  \n11. Key Performance Indicators 54  \nBenefits of KPIs 54  \nHow to Design KPIs 54  \nIdentification of KPIs 55  \nTypes of KPIs 55  \n12. Project Management Software 56  \n[Monday.com](Monday.com) 56  \nMeisterTask 58  \nClickUP 58  \nZapier 58  \nAsana 58  \nPart IV. Project Execution  \n13. Professional Communication 63  \nAmanda McEachern Gaudet and Mackenzie Collins  \nTeam Relationships 63  \nAudience Analysis 64  \nBusiness Etique te 66  \nCode of Ethics 69  \nOntario Human Rights Code 69  \nScenarios – things to consider: 70  \nAccessibility 71  \n14. Team Contracts 73  \n15. Research 77  \nPart V. Control and Monitoring  \n16. Dashboards 83  \nWhat is a Dashboard? 83  \nTableau 84  \nDundas BI 84  \nPower BI 85  \n17. Scope Creep 86  \nCauses of Scope Creep 86  \nManaging Scope Creep 86  \n18. Tracking Data 87  \nAdele Hedrick; Mackenzie Collins; and Amanda McEachern Gaudet  \nUnderstanding Data 87  \n19. Risk 88  \nAmanda McEachern Gaudet and Mackenzie Collins  \nWhat is Risk? 88  \nPart VI. Final Deliverables","cbCaikgLC3sjiszc","https://ap.wps.com/l/cbCaikgLC3sjiszc","pdf",3255011,239,"English","# Part I. Welcome to Capstone\n## Badges and Certificates\n## Tools for Success\n## Class Exercises\n# Part II. Your Capstone Plan\n## Project Management\n# Part III. Project Initiation and Planning\n## Design Thinking\n## Project Charter\n## Work Breakdown Structure (WBS)\n## Project Schedule\n## Gantt Chart\n## Communication Plan\n## Key Performance Indicators\n## Project Management Software\n# Part IV. Project Execution\n## Professional Communication\n## Team Contracts\n## Research\n# Part V. Control and Monitoring\n## Dashboards\n## Scope Creep\n## Tracking Data\n## Risk","[{\"question\":\"What project management topics are included in the capstone planning section?\",\"answer\":\"The resource covers how project management defines success, what a project is, and key planning tools such as design thinking, project charters, work breakdown structures (WBS), scheduling, critical path method (CPM), and PERT.\"},{\"question\":\"Which communication and performance tools are recommended for capstone teams?\",\"answer\":\"It provides guidance on building a communication plan and designing key performance indicators (KPIs), then lists common project management software options such as Monday.com, MeisterTask, ClickUP, Zapier, and Asana.\"},{\"question\":\"How does the resource support monitoring and risk control during execution?\",\"answer\":\"It addresses dashboards (including Tableau, Dundas BI, and Power BI), scope creep causes and management, tracking data, and identifying what risk is and how it should be handled during the project.\"}]","Tools and Resources for Capstone - Tools and Resources | PDF",1789213252,84]