[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-189851-105":53,"doc-detail-189851-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","toolkit-email-templates-and-tips","Toolkit Email Templates and Tips","","This document provides a collection of email templates and tips for effective communication in higher education. It offers various subject line examples, categorized by tone and purpose, to help educators and administrators engage with students. The templates cover scenarios such as missed registration deadlines, concerns about academic performance, urgent academic plan updates, and program eligibility. The document also includes a checklist for evaluating the readability and effectiveness of student messages, focusing on clarity, directness, and actionable calls to action. Furthermore, it provides a glossary of common higher education jargon with corresponding translations, alongside a word bank of essential terms. This resource aims to equip users with the tools to craft clear, motivational, and impactful communications that support student success and academic progress.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/toolkit-email-templates-and-tips/189851/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/toolkit-email-templates-and-tips/189851.png","ImageObject",442,249,{"name":88,"@type":89},"Olivia Brown","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-25","2026-09-03",true,{"@type":98,"interactionType":99,"userInteractionCount":79},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What are some examples of email subject lines provided in the document?","Question",{"text":108,"@type":109},"The document offers subject lines categorized by tone, such as 'Catchy' (e.g., 'Oops—you missed your registration deadline!'), 'Direct' (e.g., 'Concerned about your midterm grades'), 'Urgent' (e.g., 'URGENT: Your academic plan'), 'Authoritative' (e.g., 'Next steps to get you back on track'), 'Conversational' (e.g., 'Let’s chat about chemistry'), 'Mysterious' (e.g., 'You qualify for a new program!'), 'Guiding' (e.g., 'How to improve your GPA at the Tutoring Center'), 'Action-oriented' (e.g., 'Schedule some time with me this week'), and 'Questioning' (e.g., 'Is there a reason you haven’t registered yet?').","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What criteria are used to evaluate the readability of student messages?",{"text":113,"@type":109},"The checklist includes questions on whether the message is readable for the average student, avoids passive voice, addresses the student directly ('you') and appeals to their motivation, and includes a clear, explicit next step or call to action.",{"name":115,"@type":106,"acceptedAnswer":116},"What is the purpose of the Jargon and Word Bank section?",{"text":117,"@type":109},"This section aims to demystify common terms used in higher education by providing translations for jargon (e.g., 'prerequisite' translated as 'a course you must complete before X') and listing essential vocabulary like 'bursar,' 'registrar,' 'probation,' and 'academic standing' to improve understanding between students and staff.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},189851,1788399656,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":125,"read_time":76},16904993612988,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","| Catchy | Oops—you missed your registration deadline! |\n| --- | --- |\n| Direct | Concerned about your midterm grades |\n| Urgent | URGENT: Your academic plan |\n| Authoritative | Next steps to get you back on track |\n| Conversational | Let’s chat about chemistry |\n| Mysterious | You qualify for a new program! |\n| Guiding | How to improve your GPA at the Tutoring Center |\n| Action-oriented | Schedule some time with me this week |\n| Questioning | Is there a reason you haven’t registered yet? |\n\n|  | Yes | No |\n| --- | --- | --- |\n| Based on question 2, is the message readable for the average student? | □ | □ |\n| Does the message avoid passive voice?(e.g., “must be completed by students”) | □ | □ |\n| Does the message address the student as “you” and appeal to their motivation? | □ | □ |\n| Does the message include a clear, explicit next step or call to action? | □ | □ |\n\n\n| Jargon | Translation |\n| --- | --- |\n| e.g., Prerequisite | e.g., a course you must complete before X |\n|  |  |\n|  |  |\n|  |  |\n|  |  |\n|  |  |\n\n\n| Word Bank: Common Higher Education Jargon |  |\n| --- | --- |\n| prerequisite\u003Cbr>disbursement\u003Cbr>subsidized\u003Cbr>dismissal\u003Cbr>probation\u003Cbr>academic standing | bursar\u003Cbr>deficit\u003Cbr>registrar\u003Cbr>eligibility\u003Cbr>audit\u003Cbr>misconduct |","cbCaigRoZxqp253e","https://ap.wps.com/l/cbCaigRoZxqp253e","pdf",364164,7,"English","# Email Subject Line Styles\n## Subject Line Examples\n## Message Readability Checklist\n## Common Higher Education Jargon","[{\"question\":\"What are some examples of email subject lines provided in the document?\",\"answer\":\"The document offers subject lines categorized by tone, such as 'Catchy' (e.g., 'Oops—you missed your registration deadline!'), 'Direct' (e.g., 'Concerned about your midterm grades'), 'Urgent' (e.g., 'URGENT: Your academic plan'), 'Authoritative' (e.g., 'Next steps to get you back on track'), 'Conversational' (e.g., 'Let’s chat about chemistry'), 'Mysterious' (e.g., 'You qualify for a new program!'), 'Guiding' (e.g., 'How to improve your GPA at the Tutoring Center'), 'Action-oriented' (e.g., 'Schedule some time with me this week'), and 'Questioning' (e.g., 'Is there a reason you haven’t registered yet?').\"},{\"question\":\"What criteria are used to evaluate the readability of student messages?\",\"answer\":\"The checklist includes questions on whether the message is readable for the average student, avoids passive voice, addresses the student directly ('you') and appeals to their motivation, and includes a clear, explicit next step or call to action.\"},{\"question\":\"What is the purpose of the Jargon and Word Bank section?\",\"answer\":\"This section aims to demystify common terms used in higher education by providing translations for jargon (e.g., 'prerequisite' translated as 'a course you must complete before X') and listing essential vocabulary like 'bursar,' 'registrar,' 'probation,' and 'academic standing' to improve understanding between students and staff.\"}]","Toolkit Email Templates and Tips | PDF"]