[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-174817-105":53,"doc-detail-174817-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","tool-function-relationship-map","TOOL - FUNCTION RELATIONSHIP MAP","","Function Relationship Map (FRM) explains how organizational departments (functions) connect through clear input/output relationships. The map supports analyzing, improving, and designing functional interactions at two levels: general FRM for whole-organization understanding and specific FRM for detailed views within a defined process. Guidance covers when to use FRM, how to create general and specific maps step by step, and the typical time and materials required, including interview inputs, organization charts, and diagramming tools.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/tool-function-relationship-map/174817/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/tool-function-relationship-map/174817.png","ImageObject",442,249,{"name":88,"@type":89},"Logic","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-20","2026-09-02",true,{"@type":98,"interactionType":99,"userInteractionCount":20},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What does a Function Relationship Map (FRM) show?","Question",{"text":108,"@type":109},"An FRM depicts organizational functions (departments) and their input/output relationships, with arrows showing where outputs go and which functions receive them.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What is the difference between a general FRM and a specific FRM?",{"text":113,"@type":109},"A general FRM provides a broad picture of how the business operates, while a specific FRM adds detail for how a selected business process or a set of processes functions.",{"name":115,"@type":106,"acceptedAnswer":116},"When should an organization use the FRM tool?",{"text":117,"@type":109},"Use FRM when the value chain needs to be understood, the functions involved in one or more processes must be identified, and functional relationships need to be clarified.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},174817,1791422384,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":20,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73},1099513958762,"https://ap-avatar.wpscdn.com/avatar/1000023916a998db790?x-image-process=image/resize,m_fixed,w_180,h_180&k=1784791008015729253","TOOL—FUNCTION RELATIONSHIP MAP\nThe Function Relationship Map (FRM) depicts the functions (departments) in the organization and their input/output relationships. The purpose of this map is to help analyze, improve, and design the organization’s functional relationships. The map can be developed so that it depicts the general relationships of all functions or specific relationships that exist within a process.\nGeneral FRM:\nThe general FRM is a picture of the organization that helps relationship managers and consultants understand how the business operates.\nThe general FRM is often depicted as the center of the Supersystem Map. It shows the inputs/outputs of the organization to the rest of the system. The arrows between the functions identify the outputs of the functions and which functions receives the outputs. It is possible to \"trace\" the high level path of the organization's value chain using the general FRM.\nSpecific FRM:\nThe specific FRM is a tool analysts use to see more detail about how the business or part of the business operates.\nSpecific FRMs are usually built to depict the functions (departments) that are involved in a specific process or system of processes.\nAs a Process Improvement Project progresses, the FRM can become a critical map. It can be used for organization or process redesign and for testing the impact of various changes.\nWhen to Use\nUse the FRM when:\nThe business's value chain needs to be understood.\nFunctions involved in a process(es) need to be identified.\nFunctional relationships need to be understood.\nSample General FRM Template\nHow to Use\nFollow these steps to create a general FRM:\nIdentify the organizational entity.\nIdentify the major outputs and where they go. Label the arrows.\nIdentify the key inputs that are converted to outputs and where they come from. Label the arrows.\nIdentify the major functional entities (divisions, departments) within the organization.\nNote all other relevant functions.\nNote the one or two key inputs and outputs flowing between the functions. Label the arrows.\nSample Specific FRM Template\nFollow these steps to create a specific FRM:\nBuild the general FRM.\nTrace the flow of the selected process through the functions, adding input/output detail where needed.\nOR\nIdentify the first input to the first function for the selected process.\nNote that function's output and where (to which other functions) it goes.\nNote the next function's output and where it goes. Continue through the organization as needed to complete the map.\nTime Required\nAfter interview information is collected, it may take you several hours to build the map.\nMaterials Required\nYou will need the following materials to construct your FRM:\nInformation gathered from your “DEFINE” interviews\nOrganization chart(s)\n11x17 grid paper, flip chart paper\nPost-its and pens\nBusiness-diagramming software\n\u000fExamples—Function Relationship Map\nBelow are three examples of Function Relationship Maps (FRM) from two different projects. (The second two are the same FRM, only one is a general FRM and the other is a specific FRM.)\nFigure 9.13. FRM Example 1\nFigure 9.14. FRM Example 2 (General FRM)\nFigure 9.15. FRM Example 3 (Specific FRM)","cbCairJptgExA3gS","https://ap.wps.com/l/cbCairJptgExA3gS","docx",55746,6,"English","# Overview\n## General FRM\n## Specific FRM\n# When to Use\n# How to Use\n## Create a General FRM\n## Create a Specific FRM\n# Time Required\n# Materials Required\n# Examples","[{\"question\":\"What does a Function Relationship Map (FRM) show?\",\"answer\":\"An FRM depicts organizational functions (departments) and their input/output relationships, with arrows showing where outputs go and which functions receive them.\"},{\"question\":\"What is the difference between a general FRM and a specific FRM?\",\"answer\":\"A general FRM provides a broad picture of how the business operates, while a specific FRM adds detail for how a selected business process or a set of processes functions.\"},{\"question\":\"When should an organization use the FRM tool?\",\"answer\":\"Use FRM when the value chain needs to be understood, the functions involved in one or more processes must be identified, and functional relationships need to be clarified.\"}]","TOOL - FUNCTION RELATIONSHIP MAP | DOCX",1788316724]