[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-262567-105":53,"doc-detail-262567-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","the-role-of-information-technology-in-causing-and-reducing-truck-driver-stress-and-its-relationship-to-turnover-research-report","The Role of Information Technology in Causing and Reducing Truck Driver Stress and its Relationship to Turnover - Research Report","","A research report examining how information technology contributes to truck driver stress while also offering mechanisms that can reduce stress, and how these dynamics relate to employee turnover intentions. It presents the study context, including the trucking industry overview and specific study objectives, then reviews key technologies such as EOBR and their operating principles. The analysis applies the Job Demands-Resources framework to distinguish stress-inducing versus stress-reducing effects, followed by research methods, data analysis, and implications.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/the-role-of-information-technology-in-causing-and-reducing-truck-driver-stress-and-its-relationship-to-turnover-research-report/262567/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/the-role-of-information-technology-in-causing-and-reducing-truck-driver-stress-and-its-relationship-to-turnover-research-report/262567.png","ImageObject",442,249,{"name":88,"@type":89},"Chumphorn","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-30","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":79},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"How does the report describe the relationship between information technology and truck driver stress?","Question",{"text":108,"@type":109},"The report distinguishes stress-inducing IT aspects from stress-reducing IT aspects. It frames these effects through an inducer-reducer logic and links them to job-related psychological outcomes.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What role does EOBR play in the study?",{"text":113,"@type":109},"EOBR is treated as a key information technology used in the trucking industry. The report explains its function and analyzes driver-related data tied to its usage.",{"name":115,"@type":106,"acceptedAnswer":116},"Which model is used to explain how IT influences turnover intentions?",{"text":117,"@type":109},"The report uses the Job Demands-Resources (JDR) model. It applies the model to interpret how IT monitoring and learning can induce stress, while information, communication, and educational support can reduce stress and affect turnover intention.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},262567,1792233922,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":141,"preview_page_count":4},2336475401981,"https://ap-avatar.wpscdn.com/avatar/22000c94efd8d5204d?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786935347598174694","The Role of Information Technology in Causing and Reducing Truck Driver Stress and its Relationship to Turnover  \nPrepared for:  \nCenter for Intermodal Freight Transportation Studies,  \nThe University of Memphis, Memphis, Tennessee  \nPrepared by:  \nWilliam J. Kettinger, Professor  \nJignya M. Patel,  \nGraduate Research Assistant  \nSung Yul Ryoo,  \nPostdoctoral Researcher  \nMIS Department  \nFogelman College of Business and Economics The University of Memphis  \nMemphis, Tennessee  \nJune 2012  \nDisclaimer  \nThe contents of this report reflect the views of the authors, who are responsible for the facts and the accuracy of the information presented herein. The document is disseminated under the sponsorship of the Department of Transportation University Transportation Centers Program, in the interest of information exchange. The U. S. Government assumes no liability for the contents.  \nTable of Contents  \nThe Role of Information Technology in Causing and Reducing Truck Driver Stress and its Relationship to Turnover........................................................................................................................................................ 1  \nTable of Contents .......................................................................................................................................... 2  \nList of Tables ................................................................................................................................................. 4  \nList of Figures ................................................................................................................................................ 5  \nExecutive Summary....................................................................................................................................... 6  \nChapter 1: Introduction ................................................................................................................................ 8  \nA. Overview of the Trucking Industry.................................................................................................... 8  \nB. Study Objective ............................................................................................................................... 11  \nChapter 2: Information Technology used in the Trucking Industry ............................................................ 12  \nA. Evolution of Information Technology in the Trucking Industry ...................................................... 12  \nB. Electronic Onboard Recording Device (EOBR) ................................................................................ 16  \nC. How EOBR Works ............................................................................................................................ 18  \nChapter 3: Effect of Information Technology (IT) on Truck Driver Turnover.............................................. 21  \nA. Research Motivation ....................................................................................................................... 21  \nB. Theory: The Job Demands-Resources (JDR) Model ........................................................................ 22  \nC. Stress Inducing Aspect of Information Technology: IT Monitoring Stressor and IT Learning Stressor ................................................................................................................................................... 24  \nD. Stress Reducing Aspect of Information Technology: Information Support, Communication Support and Educational Support ........................................................................................................... 26  \nE. Causes of Turnover Intention ......................................................................................................... 28  \nChapter 4: Research Method ...................................................................................................................... 30  \nA. Rese","cbCaijqAs4BYPeZC","https://ap.wps.com/l/cbCaijqAs4BYPeZC","pdf",1576794,92,"English","# Executive Summary\n## Chapter 1: Introduction\n### A. Overview of the Trucking Industry\n### B. Study Objective\n## Chapter 2: Information Technology used in the Trucking Industry\n### A. Evolution of Information Technology in the Trucking Industry\n### B. Electronic Onboard Recording Device (EOBR)\n### C. How EOBR Works\n## Chapter 3: Effect of Information Technology (IT) on Truck Driver Turnover\n### A. Research Motivation\n### B. Theory: The Job Demands-Resources (JDR) Model\n### C. Stress Inducing Aspect of Information Technology\n### D. Stress Reducing Aspect of Information Technology\n### E. Causes of Turnover Intention\n## Chapter 4: Research Method\n### A. Research design\n### B. Survey Development\n### C. Data Collection\n## Chapter 5: Data analysis\n### A. Descriptive data analysis for EOBR Usage\n### B. Descriptive data analysis of demographics and previously studied variables\n### C. IT Stress: Inducer-Reducer model analysis\n### D. Comparing company drivers and owner operated drivers\n## Chapter 6: Discussion\n### A. Key Findings\n### B. Research Implications\n## Chapter 7: Conclusion\n## Acknowledgement\n## Acronyms\n## References","[{\"question\":\"How does the report describe the relationship between information technology and truck driver stress?\",\"answer\":\"The report distinguishes stress-inducing IT aspects from stress-reducing IT aspects. It frames these effects through an inducer-reducer logic and links them to job-related psychological outcomes.\"},{\"question\":\"What role does EOBR play in the study?\",\"answer\":\"EOBR is treated as a key information technology used in the trucking industry. The report explains its function and analyzes driver-related data tied to its usage.\"},{\"question\":\"Which model is used to explain how IT influences turnover intentions?\",\"answer\":\"The report uses the Job Demands-Resources (JDR) model. It applies the model to interpret how IT monitoring and learning can induce stress, while information, communication, and educational support can reduce stress and affect turnover intention.\"}]","The Role of Information Technology in Causing and Reducing Truck Driver Stress and its Relationship to Turnover - Research Report | PDF",1789363237,32]