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It explains intended uses and offers ready-to-copy message samples, including reminders, follow-ups on loan applications, appointment scheduling prompts, and event/workshop announcements. The guide details core application features such as conversational 1-on-1 texting, SMS templates, and bulk messaging, along with required client data for the Mogli Number. 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Your appointment with [Coach Name] is tomorrow at [Enter time]. To reschedule or cancel, please call [Enter Number]  \nSample 2: [BDO Name]: Hello [Client name], it's been 3 months since our last chat. Let's schedule an appointment. What is your availability next week?– Thanks,[Coach Name].  \n􀂃 Individual communication of successes included goals met and application statuses of sought out grants and loans. Also, reminder to stay in touch with the coach.  \nSample 1: [BDO Name]: Hello [Client Name], I wanted to check-in on the status of your loan application and how we can continue to support you. Please call [Enter Name] at [Enter number] to hear more.  \nSample 2: [BDO Name]: Congratulations on completing your business plan! Let’s schedule an appointment to discuss next steps. What is your availability next week?– Thanks,[Coach Name].  \n􀂃 Information about upcoming events and workshops.  \nSample 1: [BDO Name]: Join us [Date] as we discuss Business Plan Best Practices. See the flyer attached for more information – Thanks,[Coach Name]. (Attach .jpeg flyer to text)  \nSample 2: [BDO Name]: Due to weather conditions, our offices will be closed today and will reopen [Date]. To reschedule, please call [Enter Name] at [Enter number].  \nSample “Welcome Template”:  \nHello {{First_Name_x  c}}, {{Home_Site_Name_x  c}} would like to send you text messages to stay in touch. You will be able to opt-out at any time. To opt-out reply STOP or END.  \nApplication Features:  \n􀂃 Conversational 1-on-1 Texting: Send individual text messages via the “Conversation View” listed on“Case Record”.  \n􀂃 SMS Template: Create custom templates for appointment reminders, general follow-up, etc.  \n􀂃 Bulk SMS: Send mass text messages to a group of clients.  \nApplication R","cbCaie937oyyh3gb","https://ap.wps.com/l/cbCaie937oyyh3gb","pdf",553120,8,"English","# Intended Uses and Samples\n## Sample “Welcome Template”\n# Application Features\n## Conversational 1-on-1 Texting\n## SMS Templates\n## Bulk SMS\n# Application Requirement\n## Opt-out Key Words\n## List of Phone Numbers\n# Conversational 1-on-1","[{\"question\":\"What is the “Welcome Template” used for?\",\"answer\":\"It sends an introductory message to the recipient so they know they can opt out at any time. The template instructs the user to reply STOP or END to opt out.\"},{\"question\":\"What are the key features of the Text Messaging Application?\",\"answer\":\"The guide covers conversational 1-on-1 texting via Conversation View on Case Record, creating custom SMS templates, and sending bulk SMS messages to groups of clients. It also references bulk messaging reports.\"},{\"question\":\"How can a client opt out of receiving messages?\",\"answer\":\"A client can reply with any listed opt-out words, including Stop, Unsubscribe, End, Quit, and Cancel. After an opt-out reply, messaging should stop.\"}]","Text Messaging Application User Guide - Mogli | PDF",1789252421]