[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-307102-105":53,"doc-detail-307102-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","temporary-suspension-of-retrieval-of-switched-batches-for-month-end-procedures-september-2025","Temporary Suspension of Retrieval of Switched Batches for Month-End Procedures - September 2025","","This formal memorandum from the Compensation Fund of the Republic of South Africa, Department of Employment and Labour, provides critical notice to all switching houses regarding upcoming procedural changes for medical invoice processing. Effective immediately as of September 2025, the Fund will implement a monthly temporary suspension of Electronic Data Interchange (EDI) services for batch retrieval. This mandatory period begins on the 22nd day and concludes on the last day of each month. During this specified window, switching houses remain permitted to submit invoice batches; however, the Compensation Fund will defer all processing activities until the commencement of the subsequent month. This suspension is strictly limited to medical invoices and excludes the submission of medical reports via the online application portal. Switching houses and relevant stakeholders are encouraged to coordinate their submission schedules accordingly to avoid potential disruptions in service processing. For inquiries or further administrative details, stakeholders are directed to communicate directly with the designated office of the Acting Chief Director: Medical Benefits.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/temporary-suspension-of-retrieval-of-switched-batches-for-month-end-procedures-september-2025/307102/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/temporary-suspension-of-retrieval-of-switched-batches-for-month-end-procedures-september-2025/307102.png","ImageObject",442,249,{"name":88,"@type":89},"Bintang","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-04","2026-09-19",true,{"@type":98,"interactionType":99,"userInteractionCount":76},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"When does the temporary suspension of EDI services take effect?","Question",{"text":108,"@type":109},"The suspension is effective monthly, starting from the 22nd day and continuing through the last day of each month.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Are switching houses still able to submit invoices during the suspension period?",{"text":113,"@type":109},"Yes, switching houses may still switch their invoices, but the Fund will not process the submitted batches until the start of the new month.",{"name":115,"@type":106,"acceptedAnswer":116},"Does this suspension impact the submission of medical reports?",{"text":117,"@type":109},"No, the process applies only to medical invoices and does not affect the submission of medical reports on the online application.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},307102,1790851608,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":76,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":4},962085564381,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Enquiries: Mr. K Poopedi  \n[Email: ](Email:  Karabo.poopedi@labour.gov.za)[ Karabo.poopedi@labour.gov.za](Email:  Karabo.poopedi@labour.gov.za)  \nDate: 18 September 2025  \nTO: ALL SWITCHING HOUSES  \nRE: THE TEMPORARY SUSPENSION OF RETRIEVAL OF SWITCHED BATCHES FOR MONTH-END PROCEDURES  \nThis memo serves to inform all switch houses that submit medical invoices on behalf of medical service providers to the Compensation Fund, of a temporary suspension of Electronic Data interchange (EDI) services as part of month-end procedures.  \nThis temporary suspension will be effective monthly , starting from the 22th day and will remain closed through the last day of the month. During this period, switching houses may still switch their invoices; however, the Fund will not process the submitted batches until the new month.  \nShould you have any questions or require further details, please contact [Karabo.Poopedi@labour.gov.za. Please](Karabo.Poopedi@labour.gov.za. Please) note that this process applies only to medical invoices and will not affect the submission of medical reports on the online application.  \nRegards ,  \n18/09/2025  \nMs. N Morrison Date  \nActing Chief Director: Medical Benefits","cbCaig91FUT7Qw4n","https://ap.wps.com/l/cbCaig91FUT7Qw4n","pdf",81712,"English","# Notice of Suspension of EDI Services\n## Effective Dates and Procedures\n## Scope of Application\n## Contact Information","[{\"question\":\"When does the temporary suspension of EDI services take effect?\",\"answer\":\"The suspension is effective monthly, starting from the 22nd day and continuing through the last day of each month.\"},{\"question\":\"Are switching houses still able to submit invoices during the suspension period?\",\"answer\":\"Yes, switching houses may still switch their invoices, but the Fund will not process the submitted batches until the start of the new month.\"},{\"question\":\"Does this suspension impact the submission of medical reports?\",\"answer\":\"No, the process applies only to medical invoices and does not affect the submission of medical reports on the online application.\"}]","Temporary Suspension of Retrieval of Switched Batches for Month-End Procedures - September 2025 | PDF",1789844135]