[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-171129-105":53,"doc-detail-171129-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","template-text-messages-for-practices-nhs-app-record-access","Template text messages for practices - NHS app record access","","Template text messages for GP practices to communicate how patients can access their full medical record via the NHS app and NHS website from 31 October 2023. Covers different rollout scenarios, including practices granting access to all non-104 coded patients, seeking patient permission when 104-coded “at risk” codes are present, and inviting opt-out responses for patients who will receive access on a scheduled date. Includes suggested opt-out wording using 'SWITCH OFF ACCESS' or 'DECLINE ACCESS' with a link for further information.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/template-text-messages-for-practices-nhs-app-record-access/171129/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/template-text-messages-for-practices-nhs-app-record-access/171129.png","ImageObject",442,249,{"name":88,"@type":89},"WPS_1786070896","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-19","2026-09-01",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What message should be sent to patients who will be granted access immediately (non-104 coded)?","Question",{"text":109,"@type":110},"Send the template that explains access to the full medical record via the NHS app from 31 October 2023 and offers an opt-out by sending 'SWITCH OFF ACCESS' via the link.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Why do some patients receive a different message when a ‘104’ code is involved?",{"text":114,"@type":110},"Because the practice has decided to ask permission first to check understanding and ensure the patient’s data access is safe, and the opt-out uses 'DECLINE ACCESS'.",{"name":116,"@type":107,"acceptedAnswer":117},"What should practices send to patients when access is due on a specific future date?",{"text":118,"@type":110},"Use the template announcing that access is coming on dd/mm/yyyy, describe access via the NHS app/website, and invite an opt-out by sending 'DECLINE ACCESS'.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},171129,1788279514,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":126,"read_time":9},549768072016,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Template text messages for practices\nFor practices who are already giving access to all ‘non-104’ coded patients\nSample message for patients being granted access:\nAs your GP practice, we are providing you with access to your full medical record via the NHS app (and NHS website) if you have a suitable NHS login, from 31 October 2023. We are aware that not everyone will want access to their full record on the internet at this time, and some patients may have concerns about their personal medical records being made available on their smartphones or online, especially if other people have access to their devices. If you would like to switch off access for the time being, please follow the link below and send ‘SWITCH OFF ACCESS’. You can change your mind at any time by contacting the practice. Further information is available here: \u003CLINK TO FURTHER INFORMATION>\nSample message to patients who don’t yet have access due to the presence of a ‘104’ code added by the practice due to the patient being in an ‘at risk’ group:\nAs your GP practice, we have been asked to provide you with access to your full medical record via the NHS app (and NHS website) if you have a suitable NHS login, from 31 October 2023. As a practice we have decided to ask your permission first, as this gives us a chance to check your understanding and be sure access to your data is safe for you. We are aware that not everyone will want access to their full record on the internet at this time, and some patients may have concerns about their personal medical records being made available on their smartphones or online, especially if other people have access to their devices. If you know you will NOT want access, please follow the link below and send ‘DECLINE ACCESS’. You can change your mind at any time by contacting the practice. Further information is available here: \u003CLINK TO FURTHER INFORMATION>\nFor practices who have not gone live yet but intend to do so, and who have not bulk-coded ‘104’ codes:\nSample message to send to patients who will get access, to make them aware access is coming, and invite an opt out:\nAs your GP practice, we have been asked to provide you with access to your full medical record via the NHS app (and NHS website) if you have a suitable NHS login, from 31 October 2023. You are due to receive access on dd/mm/yyyy.  We are aware that not everyone will want access to their full record on the internet at this time, and some patients may have concerns about their personal medical records being made available on their smartphones or online, especially if other people have access to their devices. If you know you will NOT want access, please follow the link below and send ‘DECLINE ACCESS’. You can change your mind at any time by contacting the practice. Further information is available here: \u003CLINK TO FURTHER INFORMATION>\nSample message to patients who don’t yet have access due to the presence of a ‘104’ code added by the practice due to the patient being in an ‘at risk’ group:\nAs your GP practice, we have been asked to provide you with access to your full medical record via the NHS app (and NHS website) if you have a suitable NHS login, from 31 October 2023. As a practice we have decided to ask your permission first, as this gives us a chance to check your understanding and be sure access to your data is safe for you. We are aware that not everyone will want access to their full record on the internet at this time, and some patients may have concerns about their personal medical records being made available on their smartphones or online, especially if other people have access to their devices. If you know you will NOT want access, please follow the link below and send ‘DECLINE ACCESS’. You can change your mind at any time by contacting the practice. Further information is available here: \u003CLINK TO FURTHER INFORMATION>\nFor practices who have not provided access yet, intend to do so, but have bulk-added ‘104’ codes to everyone, and for EMIS practices who ","cbCaiolPWaSQPuS4","https://ap.wps.com/l/cbCaiolPWaSQPuS4","docx",16945,"English","# Messages for different patient access scenarios\n## Patients with access granted (non-104 coded)\n## Patients with 104 code present requiring permission\n## Patients scheduled for access with an opt-out invite\n## Patients with access not yet provided (patient-by-patient basis)\n## Bulk 104-coded patients and EMIS accelerated access considerations","[{\"question\":\"What message should be sent to patients who will be granted access immediately (non-104 coded)?\",\"answer\":\"Send the template that explains access to the full medical record via the NHS app from 31 October 2023 and offers an opt-out by sending 'SWITCH OFF ACCESS' via the link.\"},{\"question\":\"Why do some patients receive a different message when a ‘104’ code is involved?\",\"answer\":\"Because the practice has decided to ask permission first to check understanding and ensure the patient’s data access is safe, and the opt-out uses 'DECLINE ACCESS'.\"},{\"question\":\"What should practices send to patients when access is due on a specific future date?\",\"answer\":\"Use the template announcing that access is coming on dd/mm/yyyy, describe access via the NHS app/website, and invite an opt-out by sending 'DECLINE ACCESS'.\"}]","Template text messages for practices - NHS app record access | DOCX"]