[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-172263-105":3,"doc-detail-172263-en":81,"detail-sidebar-cat-1-en-105":97},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","template-itms-marketplace-services-listing-v111-service-description","Template ITMS Marketplace Services Listing - v11.1 - Service Description","","Defines the structure and content requirements for an ITMS Channel Services Listing under the Collaborative Marketplace Agreement, aligned to Channel Terms for Infrastructure Services, Telecommunications Services, and Managed Security Services. Establishes how service descriptions, security assurance and certification tier references, and service contact details must be completed, including mandatory instructions for table rows and handling non-applicable fields. Specifies supporting appendices for architecture, service levels, and support, while directing that ongoing subscription and support costs remain in the separate Pricebook.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/template-itms-marketplace-services-listing-v111-service-description/172263/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/template-itms-marketplace-services-listing-v111-service-description/172263.png","ImageObject",442,249,{"name":42,"@type":43},"Rowan","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-23","2026-09-01",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",7,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What agreement and channel terms govern this Services Listing?","Question",{"text":63,"@type":64},"The Services Listing is subject to the Channel Terms for Infrastructure Services, Telecommunications Services, and Managed Security Services under the Collaborative Marketplace Agreement.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What must be included in the Service Description and security tier sections?",{"text":68,"@type":64},"Providers must complete service description details using the template fields, and align the listing with the latest versions of Schedule 1 to Channel Terms (Information Security) and the Marketplace Information Security Tiering Standard.",{"name":70,"@type":61,"acceptedAnswer":71},"Where should subscription, consumption, and support costs be provided?",{"text":72,"@type":64},"All ongoing subscription, consumption, and support costs must be provided in the separate Pricebook (Excel); no costs should be included in this Services Listing document.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},172263,1788290935,{"code":4,"msg":82,"data":83},"success",{"doc_id":79,"user_id":84,"nickname":42,"user_avatar":85,"doc_module":22,"category_id":86,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":87,"file_id":88,"file_url":89,"file_type":90,"file_size":91,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":92,"language":93,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":94,"faqs":95,"seo_title":96,"seo_description":12,"update_tm":80,"read_time":55},1099514067415,"https://ap-avatar.wpscdn.com/avatar/100002539d78ffe74a7?x-image-process=image/resize,m_fixed,w_180,h_180&k=1779092875211072502",17,"Terms for this Services Listing\nThis Services Listing is subject to the Channel Terms for Infrastructure Services, Telecommunications Services, and Managed Security Services (I/T/MS Channel Terms) under the Collaborative Marketplace Agreement.\nService Definition\n{{service_description}}\nSecurity Assurance and Certification Tier\nThis Services Listing should be read in conjunction with the latest versions of:\nSchedule 1 to Channel Terms – Information Security\nMarketplace Information Security Tiering Standard\nThis Services Listing\nService Contact Details\nStructure of this Services Listing\nWhere applicable, for example when reselling a cloud service, use can be made of external web links (URLs) to current content published on the applicable public website(s) or significant components that make up the Service.\nAdditional detailed information with respect to this Service is provided in Appendices or as separate documents as follows:\nAppendix A - Detailed Service Description & Architecture.\nAppendix B - Service Levels & Support\nCase Studies (separate document)\nPricebook (separate Excel document)\nA Channel-specific Professional Services Services Listing (separate Word document) and Rate Card (separate Excel document) is required for each of the Infrastructure Services, Telecommunications Services and Managed Security Services Channels.  The PS Rate Card forms part of the following Services Listings:\nInfrastructure Professional Services\nTelecommunications Professional Services\nManaged Security Professional Services\nConsolidated Schedule of Provider Information Common Across I/T/MS Services Listings (separate MS Word document): a single document common for all Services Listings across the Infrastructure Services, Telecommunications Services and Managed Security Services Channels.  Note that Providers must complete this Consolidated Schedule if they are using approved Subcontractors, are reselling Services provided by Third Party Service Providers, are using Local Fibre Company services as part of their own Telecommunications Services, or are Offshoring Services or parts of Services (capitalised terms in this paragraph are defined in the Channel Terms). The document should state “None” for any sections that are not relevant to the Provider.\nProvider Instructions\nWhen a Provider populates the Services Listing Template with their details and the details of the Service, then the following mandatory instructions apply:\nNo rows in any table in any section may be deleted by the Provider.  State “N/A to this Service” if the content does not apply to or is not relevant to the Service.\nThe colour of the text font used in this Services Listing is relevant:\n\u000fTable of Contents\n\u0013 TOC \\o \"1-3\" \\h \\z \\u \u0014\u0013 HYPERLINK \\l \"_Toc213877958\" \u00141\tService Description\t\u0013 PAGEREF _Toc213877958 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877959\" \u00141.1\tBusiness Context\t\u0013 PAGEREF _Toc213877959 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877960\" \u00141.2\tService Summary & Architecture\t\u0013 PAGEREF _Toc213877960 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877961\" \u00142\tOngoing Support Services\t\u0013 PAGEREF _Toc213877961 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877962\" \u00142.1\tSupport Access & Hours\t\u0013 PAGEREF _Toc213877962 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877963\" \u00142.2\tService Support\t\u0013 PAGEREF _Toc213877963 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877964\" \u00142.3\tIndustry Certifications\t\u0013 PAGEREF _Toc213877964 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877965\" \u00143\tCommercials & Pricing\t\u0013 PAGEREF _Toc213877965 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877966\" \u0014Appendix A: Detailed Service Description & Architecture\t\u0013 PAGEREF _Toc213877966 \\h \u001416\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc213877967\" \u0014Appendix B: Service Levels & Support\t\u0013 PAGEREF _Toc213877967 \\h \u001417\u0015\u0015\n\u0015\n\u000f\nService Description\nBusiness Context\nService Summary & Architecture\nOngoing Support Services\nSupport Access & Hours\nService Support\nIndustry Certifications\nCommercials & Pricing\nAll ongoing subscription, consumption and support costs are provided in the separate Pricebook (Excel).  No costs shall be included in this Services L","cbCaipzuB7YP1in5","https://ap.wps.com/l/cbCaipzuB7YP1in5","docx",151126,21,"English","# Service Definition\n## Security Assurance and Certification Tier\n## Service Contact Details\n## Structure of this Services Listing\n# Appendices and Supporting Documents\n## Appendix A: Detailed Service Description & Architecture\n## Appendix B: Service Levels & Support\n# Provider Instructions\n## Completing the Template Responsibly\n# Provider Guidance for Appendix A\n## Service Summary & Architecture Requirements\n# Appendix B: Service Levels & Support","[{\"question\":\"What agreement and channel terms govern this Services Listing?\",\"answer\":\"The Services Listing is subject to the Channel Terms for Infrastructure Services, Telecommunications Services, and Managed Security Services under the Collaborative Marketplace Agreement.\"},{\"question\":\"What must be included in the Service Description and security tier sections?\",\"answer\":\"Providers must complete service description details using the template fields, and align the listing with the latest versions of Schedule 1 to Channel Terms (Information Security) and the Marketplace Information Security Tiering Standard.\"},{\"question\":\"Where should subscription, consumption, and support costs be provided?\",\"answer\":\"All ongoing subscription, consumption, and support costs must be provided in the separate Pricebook (Excel); no costs should be included in this Services Listing document.\"}]","Template ITMS Marketplace Services Listing - v11.1 - Service Description | DOCX",{"code":4,"msg":82,"data":98},[99,104,109,114,119,124,127,132,136],{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},11,"Presentations",90,"presentations",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},12,"Resumes",80,"resumes",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},14,"Invoices",70,"invoices",{"id":115,"doc_module":22,"doc_module_name":25,"category_name":116,"show_sort_weight":117,"slug":118},15,"Posters",60,"posters",{"id":120,"doc_module":22,"doc_module_name":25,"category_name":121,"show_sort_weight":122,"slug":123},16,"Social Media",50,"social-media",{"id":86,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":125,"slug":126},40,"forms",{"id":128,"doc_module":22,"doc_module_name":25,"category_name":129,"show_sort_weight":130,"slug":131},18,"Letters",30,"letters",{"id":92,"doc_module":22,"doc_module_name":25,"category_name":133,"show_sort_weight":134,"slug":135},"Paper Templates",5,"papers-templates",{"id":137,"doc_module":22,"doc_module_name":25,"category_name":138,"show_sort_weight":4,"slug":139},158,"General","general-158"]