[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-257489-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-257489-en":127},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","teller-14th-street-job-description","Teller - 14th Street - Job Description","","Community State Bank Teller role focused on delivering exceptional customer experiences through friendly, accurate, and efficient transactions. Responsibilities include deposits, withdrawals, check cashing, and account inquiries, while maintaining professionalism, confidentiality, and a customer-first mindset. The position requires balancing a teller drawer multiple times daily with strict accuracy limits, accurate ticket processing, and potential vault/ATM account counting. 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They also support customer service standards and professional conduct.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"How is teller balancing handled and what accuracy expectations apply?",{"text":68,"@type":64},"Tellers balance their drawer multiple times daily by counting all denominations of cash and coin to ensure transactions are 100% accurate and within drawer limits. A balancing record limits cash discrepancies to no more than 2 per month totaling $25 cumulatively, and transaction tickets should result in 2 or fewer errors per month.",{"name":70,"@type":61,"acceptedAnswer":71},"What training and working conditions are included in this role?",{"text":72,"@type":64},"Initial training lasts 3 weeks with job shadowing, hands-on application, and eLearning; weeks 1–2 are completed at a training branch and week 3 at the home branch. 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The Teller’s primary responsibility is to provide an exceptional customer experience through friendly, accurate, and efficient transactions. Tellers will handle basic transactions such as deposits, withdrawals, cashing checks, and account inquiries.  \nESSENTIAL DUTIES AND RESPONSIBILITIES:  \n• Put Customers First in everything you do. From greeting them upon arrival to thanking them for being a loyal CSB customer, they are the reason we love what we do.  \n• Collaboration is key! Tellers have the unique opportunity to interact with all CSB’s internal departments and should always conduct themselves in a professional manner.  \n• Come to work and express yourself with a polished, professional, and elevated appearance.  \n• Create an inclusive environment that team members are proud to be a part of.  \n• Identify opportunities to enhance customer experience through genuinely offering products or services that would better the customer’s relationship with CSB. Also, referring interested customers to appropriate departments or persons.  \n• Become a subject matter expert on all products and services we can offer customers. Be comfortable speaking to these items.  \n• Be accountable for your own Teller drawer and balance multiple times throughout the day.  \no Balancing includes counting all denominations of both cash and coin to ensure all cash transactions are 100% accurate as well as adhering to drawer cash limits.  \no Maintain a balancing record of no more than 2 cash discrepancies per month totaling $25 cumulatively.  \no Ensure transaction tickets are filled out and processed correctly resulting in 2 or fewer errors per month.  \n• Could be asked to count and balance vault and ATM accounts accurately.  \n• Own your development by not only completing assigned eLearning courses but also selfdevelop by utilizing downtime to read procedures or job shadow.  \n• Utilize extreme confidentiality when handling sensitive information such as personal information, account numbers, and balances.  \n• Adhere to regulations for Bank compliance, policy and procedures, state and federal regulations.  \n• Follow Bank policies/procedures as outlined in the Teller Manual, when processing all types of transactions.  \n• CSB is passionate about investing in our community! Participation in community involvement is encouraged and we love hearing what volunteer opportunities are meaningful to you. This involvement can include but is not limited to professional, civic and community groups.  \n• Comply with both the letter of the law and the spirit of the law regarding the Bank Secrecy Act.  \n• Other duties as required.  \nTRAINING:  \n• Initial training will be 3 weeks and will include a mix of job shadowing, hands-on application, and eLearning courses. Weeks 1 & 2 will be completed at a training branch and Week 3 will beat the Teller’s home branch.  \nWORKING CONDITIONS:  \n• Work regular business hours, or as necessary, to ensure customer service standards are met.  \no Regular business hours: Mon-Thurs 7:45-5:15, Fri 7:45-5:30, Sat 8:45-12:15  \n• Work is normally performed in a climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gas is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.) . No known environmental hazards are encountered in the normal performance of job duties.  \n• Position requires sitting, standing, and moving for brief periods of time, but most duties are performed from a standing position.  \n• Work may include occasional pushing, pulling, removing, or carrying objects weighing up to 50 pounds, such as cash and coin.  \n• Perform special projects as identif","cbCairhbEqRt47R5","https://ap.wps.com/l/cbCairhbEqRt47R5","pdf",143933,"English","# Teller – 14th Street\n## Job Summary\n## Essential Duties and Responsibilities\n## Training\n## Working Conditions\n## Knowledge, Skills, & Abilities\n## Qualifications","[{\"question\":\"What are the core responsibilities of a Teller – 14th Street?\",\"answer\":\"Tellers provide exceptional customer experiences and handle deposits, withdrawals, check cashing, and account inquiries. They also support customer service standards and professional conduct.\"},{\"question\":\"How is teller balancing handled and what accuracy expectations apply?\",\"answer\":\"Tellers balance their drawer multiple times daily by counting all denominations of cash and coin to ensure transactions are 100% accurate and within drawer limits. A balancing record limits cash discrepancies to no more than 2 per month totaling $25 cumulatively, and transaction tickets should result in 2 or fewer errors per month.\"},{\"question\":\"What training and working conditions are included in this role?\",\"answer\":\"Initial training lasts 3 weeks with job shadowing, hands-on application, and eLearning; weeks 1–2 are completed at a training branch and week 3 at the home branch. The job is primarily in a climate-controlled office and requires standing most of the time, with occasional lifting/carrying up to 50 pounds and regular business hours.\"}]","Teller - 14th Street - Job Description | PDF",1789314322]