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(RMS) in Baldwinsville, NY. The role involves conducting outbound onsite telephone survey calls to collect feedback for diverse industry research projects across healthcare, education, manufacturing, and food. Shifts are flexible across days, evenings, and weekends; training includes a 90-day introductory period with vacation accrual. Requirements include clear English communication, listening and typing responses simultaneously, basic Excel skills, comfortable computer use, script adherence, and rapport building.",{"@graph":63,"@context":122},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/telephone-survey-associate-call-center-job-description-oct-2022/258129/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/telephone-survey-associate-call-center-job-description-oct-2022/258129.png","ImageObject",442,249,{"name":88,"@type":89},"Ezra","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114,118],{"name":105,"@type":106,"acceptedAnswer":107},"What are the main responsibilities of a Telephone Survey Associate at RMS?","Question",{"text":108,"@type":109},"Conduct outbound onsite telephone survey calls to gather feedback for multiple industry research projects. 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(RMS)  \nLOCATION: Baldwinsville, NY  \nJob Summary:  \nRMS is hiring part-time, Telephone Survey Associates to join our collaborative team of gogetters. If you interested in part-time work to earn extra income or stay connected to the  \ncommunity-come join our close-knit team and become a part of the RMS family.  \nRMS is passionate about survey research and we are seeking team members to gather feedback from individuals across the country through outbound telephone survey calls for a wide variety of industry projects, such as healthcare, education, manufacturing, the food industry, and more. If you are friendly, motivated, and wish to grow your communication skills, this is the part-time position for you.  \nThe Telephone Survey Associate position allows for flexible scheduling, with availability for shifts during days, evenings, or on weekends. We work around your schedule to help provide a stable  \nwork-life balance. Calls are conducted onsite. After your 90-day introductory period, you will also accrue vacation time to use.  \nWhat You’ll Need to Succeed:  \n• Effective oral and written communication skills  \n• Comfortable using a computer and navigating the internet  \n• Basic Microsoft Excel skills  \n• Listen and type responses at the same time  \n• Quickly build rapport with people on the phone  \n• Ability to read from a script verbatim  \n• The ability to read, write and speak clear, fluent English (and Spanish if bilingual)  \nRMS is a place where everyone can actively grow and learn from one another on a daily basis. Whatever background you bring to the table, if this is a role that would make you excited to come into work everyday—let’s talk!  \nResearch & Marketing Strategies, Inc. (RMS) is an Equal Opportunity Employer.  \nTo apply, please submit a resume to the following:  \nRMS Human Resources [Info@RMSresults.com](Info@RMSresults.com)  \n15 East Genesee Street, Suite 210 Baldwinsville, NY 13027","cbCail3TgVPfk2wd","https://ap.wps.com/l/cbCail3TgVPfk2wd","pdf",326713,"English","# Job Summary\n# What You’ll Need to Succeed\n# Application Information","[{\"question\":\"What are the main responsibilities of a Telephone Survey Associate at RMS?\",\"answer\":\"Conduct outbound onsite telephone survey calls to gather feedback for multiple industry research projects. Responses are listened to and typed, following a script verbatim.\"},{\"question\":\"What is the schedule and how flexible is it?\",\"answer\":\"The position is part-time with a minimum of 25 hours per week. Availability is needed for shifts during days, evenings, or weekends, and RMS works around the applicant’s schedule.\"},{\"question\":\"What qualifications are required for the role?\",\"answer\":\"The role requires effective oral and written communication, comfort using a computer and internet, basic Microsoft Excel skills, the ability to listen and type at the same time, and clear fluent English (Spanish if bilingual).\"},{\"question\":\"How can candidates apply?\",\"answer\":\"Submit a resume to RMS Human Resources at Info@RMSresults.com, or mail it to 15 East Genesee Street, Suite 210, Baldwinsville, NY 13027.\"}]","Telephone Survey Associate - Call Center Job Description - Oct 2022 | PDF",1789319390]