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Please read it soon after you get it. Keep it while you work at K-Mac. Read it when you have questions. Use the Table of Contents to help you find what you want.  \nAfter reading the handbook, ask your Manger to explain anything you do not understand. If you still have questions, feel free to contact K-Mac’s Human Resource Director at 479-646-2053.  \nNotice to Employees  \nThis handbook supersedes all previous versions of any handbook covering Team Members. K-Mac reserves the right to amend, revoke, or otherwise modify the contents ofthis handbook at any time with or without notice. This handbook is not a contract, and the guidelines and information it contains are for general direction only. K-Mac employees are at will employees, which means, that either you or K-Mac may terminate the employment at any time, for any reason or for no reason. Therefore, you should understand that this handbook, the guidelines and information it contains are not intended to and do not create any rights, contractual or otherwise, between K-Mac and you and should not be understood as constituting a commitment to you that the guidelines will be followed in every case. No representative of K-Mac, other than the Chief Operations Officer or Human Resource Director has the authority to change this handbook or guidelines.  \n1 October 2014  \nWelcome to the Team!  \nYou are important to us as a new employee and you’re especially important to our customers. Every customer who comes – expects 101% customer satisfaction! That means you should:  \n√ Make and serve hot, great-tasting meals √ Get the order fast and right √ Make sure the restaurant is clean √ Do it all with a smile!  \nBut we promise to give a little more than customers expect. So, to give 101% just do a little extra, like:  \n√ Ask customers how the food is when you walk through the lobby  \n√ Thank them if they say the food is good. Fix the problem if they say it isn’t  \n√ Offer to carry a tray when a customer’s hands are full √ Hand extra napkins to a customer with a small child It’s as simple as giving customers a reason to come back.  \nOur founder, Glen Bell, knew this years ago. He offered great food and great service to every customer every day. That’s what we need to do too.  \nWith your smile and passion for doing things right, you’ll help make Taco Bell everything our customers want us to be.  \n2  \nTable of Contents  \nAbout this Handbook 1  \nWelcome to the Team 2  \nTraining-Promotion-Hazardous Communication Program 5  \nOn The Job at Taco Bell 6  \nDo’s & Don’ts 6  \nAppearance-Looking Good 8  \nBeing Late or Missing Work 10  \nCash Handling 10  \nCredit/Debit Card Acceptance Policy 11  \nChanging Personal Information 11  \nCompany Privacy 12  \nRequests for Company or Associate Information 12  \nInformation Technology 12  \nUsing L.A.S.T. 13  \nEqual Employment Opportunity 15  \nEmployment of Relatives, Spouses, etc. 16  \nEquipment Restrictions 16  \nFlyers and Handouts 16  \nHonesty 17  \nInformation from Headquarters 17  \nLegal Papers 18  \nPersonal Belongings 18  \nQuitting Your Job 18  \nSafety 19  \nFood Handling Awareness 21  \nSecurity 22  \nTalking with your Manager 23  \nTeam Meetings 24  \nTelephone Calls and Mail 24  \nSocial Media Standards 27  \n3  \nSexual Harassment and Discrimination  \nExamples of Sexual Harassment 29  \nWhat You Should Do 30  \nWhat Taco Bell Will Do 30  \nSchedule, Pay, and Benefits  \nPaycards/Direct Deposit 31  \nPayroll Deductions 31  \nWork Schedules 31  \nWork Time and Overtime Pay 32  \nFamily and Medical Leave 33  \nLeave of Absence 34  \nRest and Meal Periods 34  \nMeal Discounts 34  \nService Date 35  \nIncentive Contests 35  \nVacation Pay 35  \nProfit Sharing and Retirement 36  \nAppendix A: Corrective Action 37-38  \nAppendix B: Family and Medical Leave 40-44  \nImportant Names and Phone Numbers 45  \nAcknowle","cbCaidubUzOhut3E","https://ap.wps.com/l/cbCaidubUzOhut3E","pdf",526596,24,"English","# About this Handbook\n# Notice to Employees\n# Welcome to the Team\n# Training-Promotion-Hazardous Communication Program\n## Training\n## Promotions\n## Hazardous Communication Program\n# On The Job at Taco Bell\n## Do’s & Don’ts\n## Appearance-Looking Good\n## Being Late or Missing Work\n## Cash Handling\n## Credit/Debit Card Acceptance Policy\n## Changing Personal Information\n## Company Privacy\n## Information Technology\n## Using L.A.S.T.\n## Equal Employment Opportunity\n## Employment of Relatives, Spouses, etc.\n## Equipment Restrictions\n## Flyers and Handouts\n## Honesty\n## Information from Headquarters\n## Legal Papers\n## Personal Belongings\n## Quitting Your Job\n## Safety\n## Food Handling Awareness\n## Security\n## Talking with your Manager\n## Team Meetings\n## Telephone Calls and Mail\n## Social Media Standards\n# Sexual Harassment and Discrimination\n## Examples of Sexual Harassment\n## What You Should Do\n## What Taco Bell Will Do\n# Schedule, Pay, and Benefits\n## Paycards/Direct Deposit\n## Payroll Deductions\n## Work Schedules\n## Work Time and Overtime Pay\n## Family and Medical Leave\n## Leave of Absence\n## Rest and Meal Periods\n## Meal Discounts\n## Service Date\n## Incentive Contests\n## Vacation Pay\n## Profit Sharing and Retirement\n# Appendix A: Corrective Action\n# Appendix B: Family and Medical Leave\n# Important Names and Phone Numbers\n# Acknowledgement of Receipt","[{\"question\":\"What is the handbook’s purpose and how should employees use it?\",\"answer\":\"The handbook provides important information about job expectations at K-Mac Enterprises, a Taco Bell franchisee. Employees should read it soon after receiving it, keep it while employed, and use the Table of Contents to find answers.\"},{\"question\":\"What does “101% customer satisfaction” mean for new employees?\",\"answer\":\"Employees are expected to make and serve hot, great-tasting meals, get orders fast and right, keep the restaurant clean, and do it all with a smile. It also encourages going beyond expectations, such as checking on customers in the lobby and thanking them.\"},{\"question\":\"What should employees do if they have questions about training or hazardous chemicals?\",\"answer\":\"Employees can ask their Manager for training questions. For chemical safety, employees must check the Safety Data Sheets in the yellow SDS manual, know the SDS manual’s location and contents, sign the sign-off log, and wear goggles and gloves when using strong chemicals.\"}]","Taco Bell Handbook - Team Member Employment Guide | PDF",8]