[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-563376-105":53,"doc-detail-563376-en":120},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":113,"head_meta":115,"extra_data":117,"updated_unix":119},105,"en","submitting-a-document-correction","Submitting a Document Correction","","Submitting a request to correct or remove an out-of-standard scanned document in eStar, including documents with incorrectly rotated or illegible images, wrong patient or encounter association, duplicate entries, incorrect Document Type, or non-medical-record files. The guide explains how to locate the document, use Add Correction in Image Controls, complete the request form with requester contact details, choose correction reasons, provide corrected MRN/CSN/Order information, and submit for review. It also describes urgent handling and CHIM’s review and support contact.",{"@graph":63,"@context":112},[64,80,95],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/submitting-a-document-correction/563376/",4,{"url":78,"name":59,"@type":81,"author":82,"headline":59,"publisher":85,"fileFormat":88,"inLanguage":57,"description":61,"dateModified":89,"datePublished":89,"encodingFormat":88,"isAccessibleForFree":90,"interactionStatistic":91},"DigitalDocument",{"name":83,"@type":84},"404brain","Person",{"url":68,"name":86,"@type":87},"DocShare","Organization","application/pdf","2026-10-12",true,{"@type":92,"interactionType":93,"userInteractionCount":4},"InteractionCounter",{"@type":94},"ViewAction",{"@type":96,"mainEntity":97},"FAQPage",[98,104,108],{"name":99,"@type":100,"acceptedAnswer":101},"What reasons qualify a document for correction in eStar?","Question",{"text":102,"@type":103},"Reasons include incorrectly rotated or illegible images, documents linked to the wrong patient or encounter, duplicates, incorrect Document Type, or files that are not medical record documents.","Answer",{"name":105,"@type":100,"acceptedAnswer":106},"How do you submit a document correction request?",{"text":107,"@type":103},"Open the document, click Add Correction in the Image Controls, complete the Document Corrections Request form, fill requester information and requested corrections, then click Save and confirm any review prompt.",{"name":109,"@type":100,"acceptedAnswer":110},"What happens when the urgent checkbox is selected?",{"text":111,"@type":103},"When checked, the request is sent to an “Urgent” queue in the OnBase Document Correction lifecycle, such as when the document is in the wrong patient chart.","https://schema.org",{"og:url":78,"og:type":114,"og:title":59,"og:site_name":86,"og:description":61},"article",{"robots":116,"canonical":78},"index,follow",{"doc_id":118,"site_id":56},563376,1791830600,{"code":4,"msg":5,"data":121},{"doc_id":118,"user_id":122,"nickname":83,"user_avatar":123,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":124,"file_id":125,"file_url":126,"file_type":127,"file_size":128,"view_count":4,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":129,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":130,"faqs":131,"seo_title":132,"seo_description":61,"update_tm":119,"read_time":9},1099529839291,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Submitting a Document Correction  \nWhen viewing a scanned image and it is determined that there is an error with the document or does not meet standards, you can submit a request to have the document corrected or removed from eStar. Reasons to submit a document correction include but are not limited to: incorrectly rotated or illegible images, document associated to the wrong patient or encounter, duplicate documents in the system , incorrect Document Type, not a medical record document.  \nSteps To Follow  \n1. Identify the document which requires correction.  \n2. With the document open, click Add Correction from the Image Controls  \na. If the document is a PDF, the Image Controls will look different but still click Add Correction.  \n3. The Document Corrections Request from will open.  \na. This form allows the end user to indicate the reason for submitting the document correction request.  \n4. In the Requestor Information section, enter the Requestor Name, Phone, and Email.  \na. This will allow for any follow up if questions arise when correcting the document.  \n| | Regarding the Urgent checkbox: When checked, the document is sent to an “Urgent” queue in the OnBase Document Correction lifecycle. If the document is in the wrong patient chart, the request would be considered Urgent. |\n| --- | --- |\n\n5. In the Requested Corrections section, you will indicate the reason for submitting the request.  \na. The Current MRN, CSN, and Order \\# fields auto populate from the selected document.  \nb. If the MRN, CSN, or Order \\# on the document is incorrect, the user can click the appropriate check box and enter the corrected information in the New MRN, CSN, or Order \\# fields.  \n6. Also, in the Requested Corrections section, you can select the appropriate reason the document requires correction.  \na. A free text comment in the Comments section can be entered to provide further information regarding the correction request.  \n7. In the Submit Request section, click Save.  \na. This will send the document correction request to the appropriate workqueue for correction.  \n8. If prompted your request has been submitted for review, click Ok.  \n9. A note will be placed on the document advising that it has been submitted for correction.  \nb. This note will be visible to other users who retrieve the document and will remain on the document until the correction has been made.  \n10.The Center for Health Information Management (CHIM) will review the document correction request and make the appropriate correction in eStar.  \nc. For questions regarding document corrections, please contact CHIM at 615- 322-3634  \n• This line is answered 24 hours a day, 7 days a week, 365 days a year.","cbCaifwkIVWa5GRX","https://ap.wps.com/l/cbCaifwkIVWa5GRX","pdf",679567,"English","# Steps To Follow\n## Identify and open the correction flow\n## Complete requester information\n## Specify requested corrections\n## Save and review submission\n## CHIM review and follow-up","[{\"question\":\"What reasons qualify a document for correction in eStar?\",\"answer\":\"Reasons include incorrectly rotated or illegible images, documents linked to the wrong patient or encounter, duplicates, incorrect Document Type, or files that are not medical record documents.\"},{\"question\":\"How do you submit a document correction request?\",\"answer\":\"Open the document, click Add Correction in the Image Controls, complete the Document Corrections Request form, fill requester information and requested corrections, then click Save and confirm any review prompt.\"},{\"question\":\"What happens when the urgent checkbox is selected?\",\"answer\":\"When checked, the request is sent to an “Urgent” queue in the OnBase Document Correction lifecycle, such as when the document is in the wrong patient chart.\"}]","Submitting a Document Correction | PDF"]