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If the student is not in good standing with a balance of $100 or more, the Student Account Manager may refer the account to the Registrar for cancellation of enrollment.",{"name":70,"@type":61,"acceptedAnswer":71},"What is the collection process timeline and when are accounts sent to a collection agency?",{"text":72,"@type":64},"The process uses scheduled letters and emails: 30 days past due triggers an email and holds, 60 days triggers additional notices, and 90 days triggers a final notice. After 14 days from the final notice, accounts greater than $250 are referred to the collection agency, with collection costs and credit bureau reporting.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},280676,1790376418,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,114,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":111,"show_sort_weight":112,"slug":113},17,"Forms",40,"forms",{"id":115,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":116,"slug":117},18,30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":115,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":26,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":22},8796096645457,"https://ap-avatar.wpscdn.com/avatar/800003749518d68ffe3?x-image-process=image/resize,m_fixed,w_180,h_180&k=1779345340919836971","Student Tuition Past Due and Collection Policy  \nPolicy Statement  \nA student is responsible for the payment of charges incurred at Odessa College by the stated payment deadlines. The purpose of this policy statement is to detail the specific process and action steps to be used to resolve an outstanding student account balance. Each student is responsible for understanding the charges and meeting all financial obligations on time. We recognize that many students receive financial assistance from third parties, including federal financial aid; but the ultimate financial responsibility belongs to the student.  \nPayment Policy  \nUpon Registration-Students are responsible for paying their tuition account balances in full by the specified semester due dates, whether they have received statement notification or not. Students who are not financial aid complete by the published deadlines must complete an installment agreement. Students should adhere to the billing due date to avoid possible registration termination or an additional reinstatement fee. Odessa College offers payment plan options through TouchNet with no interest and a onetime $30 processing fee per semester.  \nOutstanding Accounts-Students with partial payments, partial scholarships, and/or partial financial aid may be exempt* from the payment due date set forth; but will require full payment by the first day of class.  \nPast Due-Balance is considered past due on the first day of class. If a student is not in good standing by the first day of class due to a balance of $100 or more, the Student Account Manager may refer such account to the Registrar for a cancellation of enrollment.  \n*Exception: A student with a balance of $100 or less, after receiving financial aid, a scholarship, or a partial payment, will not be removed from their course. The student will be responsible for the balance due, whether they attended class or not; and a hold is placed until payment is made in full.  \nIf a student is dropped from their course(s), but wishes to be reinstated after the census date, the student must see the Registrar’s Office for approval. A reinstatement fee of $150 will be accessed and must be paid along with tuition immediately.  \nStudent Appeal  \nIf you believe your bill is incorrect, or if you would like more information about a transaction on your bill, we must hear from you within 60 days of the bill that the item of concern first appeared.  \nContact Information: Saulsbury Campus Center  \nStudent Financial Services  \nRoom 111A  \n432-335-6420  \nStudent Account Manager: Letty Diaz  \n432-335-6600  \n[ldiaz@odessa.edu](ldiaz@odessa.edu)  \nStudent Accounts Office Policy Effective Fall 2013  \nCollection Process  \nLetters and email blasts will be sent out on prearranged days to inform and attempt collection of past due balances before being reported to the collection agency.  \n􀂙 30 Days Past Due-An email will be sent to student’s Odessa College’s email address and any other email address on file. Hold* will remain or placed.  \n*Hold – Student may not obtain a transcript, view grades or re-enroll until the amount is paid in full.  \n􀂙 60 Days Past Due-Past due email and warning letter are sent out.  \n􀂙 90 Days Past Due-Final letter will be sent. This is the Final Notice.  \n􀂙 Student will have 14 days to respond from and repay debt before account is sent to collections.  \nCollection Placement-After the 14 days, from final notice, all accounts greater than $250 .00* will be referred to the collection agency.  \n􀂙 Accounts with the agency will incur collection costs  \n􀂙 The debt will be reported to credit bureaus.  \n􀂙 Student may not re-enroll until balance is paid in full.  \n*ACCOUNTS UNDER $250.00 WILL REMAIN IN-HOUSE AND ACQUIRE A 15% PENALTY FEE, FROM THE ORIGINAL UNPAID BALANCE.  \nAny questions regarding this policy may be directed to Student Accounts Office.  \nStudent Accounts Office Policy Effective Fall 2013","cbCaijgbqmobNLDW","https://ap.wps.com/l/cbCaijgbqmobNLDW","pdf",733798,"English","# Policy Statement\n# Payment Policy\n## Past Due and Enrollment Impact\n# Student Appeal\n# Collection Process\n## Notice Timeline and Placement","[{\"question\":\"When is a student responsible for paying tuition and other charges?\",\"answer\":\"Students are responsible for paying charges by the stated payment deadlines and meeting all financial obligations on time.\"},{\"question\":\"What happens if an account is past due by the first day of class?\",\"answer\":\"Past due status begins on the first day of class. If the student is not in good standing with a balance of $100 or more, the Student Account Manager may refer the account to the Registrar for cancellation of enrollment.\"},{\"question\":\"What is the collection process timeline and when are accounts sent to a collection agency?\",\"answer\":\"The process uses scheduled letters and emails: 30 days past due triggers an email and holds, 60 days triggers additional notices, and 90 days triggers a final notice. After 14 days from the final notice, accounts greater than $250 are referred to the collection agency, with collection costs and credit bureau reporting.\"}]","Student Tuition Past Due and Collection Policy | PDF",1789554121]