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|\n| Reports To: Principal | FLSA Status: Nonexempt |\n| Position Classification: Secretarial | Bargaining Unit: Classified |\n| Duty Year: Up to 220 | Revision Date: 12/5/2025 |\n| Salary Range: Pay Lane 7 |  |\n\nSECTION II: JOB SUMMARY  \nThe Student Support Services staff manages core student services operations at the secondary level, ensuring accurate records, regulatory compliance, and smooth day-to-day workflows. This position serves as a central point of coordination for counseling operations, scheduling, graduation processes, scholarships, and postsecondary enrollment, while maintaining strict confidentiality and professional judgment. The role requires high attention to detail, strong organizational skills, and the ability to manage complex systems, timelines, and stakeholder communication in a fast-paced school environment.  \nSECTION III: ESSENTIAL DUTIES AND RESPONSIBILITIES  \n\n| Duty/Responsibility \\# | 1 | Statement of duty/responsibility:\u003Cbr>Office Operations |\n| --- | --- | --- |\n\nAdministrative & Office Management  \n● Manage confidential records and correspondence from creation to disposal.  \n● Maintain budget files, order supplies, and coordinate copier service.  \n● Complete required beginning-and end-of-year tasks.  \n● Coordinate calendars and schedules counselor appointments.  \n● Schedule college representatives, military visitors, and vocational school representatives.  \n● Serve as a primary point of contact for the student support services office operations for students, staff, families, the military, and other external organizations.  \nStudent Information Systems & Data Management  \n● Manage student data in Synergy, including reporting, enrollment verification, address updates, required reports, and lists. Make data updates within established permissions and refer system-level issues to designated administrators.  \n● Create and support ParentVUE and StudentVUE accounts.  \n● Support counseling programs, testing processes, attendance operations, hall passes, and Backpack Program distributions, testing, preparation, and documentation.  \n\n| Duty/Responsibility \\# | 2 | Statement of duty/responsibility:\u003Cbr>Courses and Scheduling |\n| --- | --- | --- |\n\nTasks involved in fulfilling above duty/responsibility:  \n● Support counselors and administrators with student registration, course placement, staffing data collection and verification, and the processing, distribution, and tracking of schedule changes for grades 7–12.  \n● Assist with annual student scheduling for grades 7–12 , ensuring accuracy and alignment with graduation and program requirements.  \n● Prepare and maintain junior high and senior high course description guides, including creating and updating course descriptions, credit values, and college-related information; coordinate course availability within the school as needed.  \n● Update and maintain the student information system and related databases to reflect course offerings, teacher assignments, report card data, and scheduling information; manage calendar displays across multiple systems.  \n● Build and maintain the master schedule in collaboration with the Principal and Student Support Staff; manage the scheduling system until enrollment stabilizes.  \n\n| Duty/Responsibility \\# | 3 | Statement of duty/responsibility:\u003Cbr>Scholarships |\n| --- | --- | --- |\n\nTasks involved in fulfilling the above duty/responsibility:  \n● Prepare and maintain scholarship applications, recommendation letters, transcripts, duplication, computation of class rankings, scholarship information, and certificates  \n● Maintain and process accurate scholarship financial records and requests, and ensure equitable access to scholarship information for all eligible students.  \n● Prepare slideshow presentations, bulletin, certificates, folders, and invitations for the scholar","cbCaioWSSAd8GrtP","https://ap.wps.com/l/cbCaioWSSAd8GrtP","pdf",253156,"English","# SECTION I: GENERAL INFORMATION\n## Position Title: Student Support Services\n# SECTION II: JOB SUMMARY\n# SECTION III: ESSENTIAL DUTIES AND RESPONSIBILITIES\n## Administrative & Office Management\n## Student Information Systems & Data Management\n## Courses and Scheduling\n## Scholarships\n## MARSS, MCCC, Ed-Fi, and Carl Perkins\n## Event Coordination\n## Graduation Coordination\n## Student Cumulative Records\n## Exchange Student Coordination\n## Academics and Grades","[{\"question\":\"What is the primary purpose of the Student Support Services position?\",\"answer\":\"The staff manages core secondary student services operations, ensuring accurate records, regulatory compliance, and smooth day-to-day workflows across multiple student support functions.\"},{\"question\":\"Which student information systems does the role manage?\",\"answer\":\"The position manages student data in Synergy and supports ParentVUE and StudentVUE account creation and maintenance, along with related reporting and updates.\"},{\"question\":\"What responsibilities does the role have for courses and scheduling?\",\"answer\":\"The position supports registration and course placement, processes schedule changes for grades 7–12, maintains course description guides, and collaborates on building and managing the master schedule.\"}]","Student Support Services Position Description - Core Responsibilities | PDF",1789316327]