[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-242099-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-242099-en":127},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","statement-of-work-sow-for-deliverables-based-information-technology-services-dbits","STATEMENT OF WORK (SOW) - FOR DELIVERABLES-BASED INFORMATION TECHNOLOGY SERVICES (DBITS)","","Deliverables-Based Information Technology Services (DBITS) Contract sample provides a structured Statement of Work (SOW) template for unique, project-specific agreements between a customer and a vendor. It defines how to describe deliverables and their characteristics, outline background and scope, separate project-based and outsourced services, and establish acceptance criteria, risks, schedules, and quality processes. It also specifies deliverable timing requirements, review and kickoff meeting expectations, weekly progress reports and status meetings, and suggested service-level agreement areas such as security, quality, availability, performance, MTR, continuity, and standards.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/statement-of-work-sow-for-deliverables-based-information-technology-services-dbits/242099/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/statement-of-work-sow-for-deliverables-based-information-technology-services-dbits/242099.png","ImageObject",442,249,{"name":42,"@type":43},"Theodore","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-14","2026-09-12",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",6,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What is the purpose of the Statement of Work (SOW) in a DBITS contract?","Question",{"text":63,"@type":64},"The SOW defines deliverables-based services to be delivered and summarizes their key characteristics for a project-specific agreement. It also distinguishes each project’s SOW as unique and distinct.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What elements are typically included under project-based and outsourced services?",{"text":68,"@type":64},"Project-based services include scope, risks/assumptions/constraints, roles and responsibilities, detailed deliverable descriptions, acceptance criteria, completion criteria, schedules, and quality processes. Outsourced services cover scope, acceptance criteria, service-level objectives, KPIs, SLAs, and service-level management.",{"name":70,"@type":61,"acceptedAnswer":71},"What is suggested to be covered in the service level agreement (SLA)?",{"text":72,"@type":64},"Suggested SLA areas include achievement of budget goals and schedule goals, security and quality, availability, performance, meantime to resolution (MTR), business continuity, standards (ISO/ANSI and IEEE), required communications and documents, estimate accuracy, and risk/scope management and change control, plus data quality, reliability, consistency, and correct mapping of old to new systems.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},242099,1790130889,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,109,113,118,123],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":105,"doc_module":22,"doc_module_name":25,"category_name":106,"show_sort_weight":107,"slug":108},16,"Social Media",50,"social-media",{"id":110,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":111,"slug":112},17,40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":115,"show_sort_weight":116,"slug":117},18,"Letters",30,"letters",{"id":119,"doc_module":22,"doc_module_name":25,"category_name":120,"show_sort_weight":121,"slug":122},21,"Paper Templates",5,"papers-templates",{"id":124,"doc_module":22,"doc_module_name":25,"category_name":125,"show_sort_weight":4,"slug":126},158,"General","general-158",{"code":4,"msg":82,"data":128},{"doc_id":79,"user_id":129,"nickname":42,"user_avatar":130,"doc_module":22,"category_id":110,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":55,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":26},7971461740886,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","# Appendix CDepartment of Information Resources\n\nDeliverables-Based  \nInformation Technology Services(DBITS)Contract  \nSample Statement of Work  \nAppendix C  \n## STATEMENT OF WORK (SOW)FOR\n\nDELIVERABLES-BASED INFORMATIONTECHNOLOGY SERVICES  \nProject NameTechnology Category  \nDIR Customer Name  \nDATE  \nDepartment of Infonmatlon ResourcesDeliverables-Based IT Servlces(DBITS)Contract  \n### 1.    Introduction\n\nDescribe the deliverables-based services to be delivered and the characteristics of thedeliverables at a summary level.The statement of work (SOW)is unique and distinct for eachproject.  \nBackground  \n2.  \nExplain why the Customer is contracting for this deliverables-based service.Provide usefulinformation regarding the Customer organization,project history,future plans or any otherrelevant information regarding the work to be performed.  \nScope  \n3.  \n### Sample Content\n\n#### 3.1 ProJect-Based Services\n\n·Scope of work  \n·Project risks,assumptions and constraints  \n● Roles and responsibilities  \n·Detailed description of deliverables  \n● Acceptance criteria  \n·Project completion critena  \n·Project schedules to be achieved by vendor  \n·Relevant quality processes that will apply,such as change management,acceptance,andrisk and issue management  \n#### 3.2 Outsourced Services\n\n·Scope of services to be delivered  \n● Acceptance criteria  \n·Service-level objectives  \n·Key performance indicators  \n·Service-level agreements(SLAs)  \n● Servlce-level management  \n### 4.    Dellverables\n\n#### 4.1 Sample Content\n\n(Example -at a minlmum,Customers should conslder the followlng items whendeveloplng thelr SOW)  \n·Deliverables must be provided on the dates specified.Any changes to the delivery datemust have prior approval (in writing)by the Customer contract manager or designate.  \n·All deliverables must be submitted in a format approved by the Customer contract manager.  \n·If the deliverable cannot be provided within the scheduled time frame,the Vendor is requiredto contact the Customer contract manager in writing with a reason for the delay and theproposed revised schedule.The request for a revised schedule must include the impact onrelated tasks and the overall project.  \n·A request for a revised schedule must be reviewed and approved by the Customer contractmanager before placed in effect.Contract Terms and Conditions may dictate remedies,costs,and other actions based on the facts related to the request for a revised schedule.  \nDepartment of Information ResourcesDeliverables-Based IT Services(DBITS)Contract  \n·The Customer will complete a review of each submitted deliverable within specified workingdays for the date of receipt  \n·A kickoff meeting wil be held at a location and time selected by the Customer where theVendor and its staff will be introduced to the Customer.  \n#### 4.2 Sample Delivery Schedule\n\n\n| No.   | Item   | SOW  \u003Cbr>Paragraph   | Due  \u003Cbr>Date   | Recipient   |\n| --- | --- | --- | --- | --- |\n|  |  |  |  |  |\n| 2   |  |  |  |  |\n| 3   |  |  |  |  |\n| 4   |  |  |  |  |\n| 5   |  |  |  |  |\n| 6   |  |  |  |  |\n| 7   |  |  |  |  |\n| 8   |  |  |  |  |\n| 9   |  |  |  |  |\n| 10   |  |  |  |  |\n| 11   |  |  |  |  |\n\n### 5.   Reports and Meetlngs\n\nSample Content(Example -at a minimum,Customers should conslder the followingitems when developing thelr SOW)  \n·The Vendor is required to provide the Customer contract manager with weekly writenprogress reports of this project.These are due to the Customer contract manager by theclose of business on the specify day each week throughout the life of the project  \n·The progress reports shall cover allwork performed and completed during the week forwhich the progress report is provided and shall present the work to be performed during thesubsequent week.  \n·The progress report shall identify any problems encountered or stilloutstanding with anexplanation of the cause and resolution of the problem or how the problem will be resolved.  \n·The Vendor will be responsible for conducting weekly s","cbCaigbNFA0k5VJC","https://ap.wps.com/l/cbCaigbNFA0k5VJC","pdf",212230,"English","# STATEMENT OF WORK (SOW) FOR\n## Introduction\n## Scope\n## Sample Content\n### 3.1 Project-Based Services\n### 3.2 Outsourced Services\n## Deliverables\n### 4.1 Sample Content\n### 4.2 Sample Delivery Schedule\n## Reports and Meetings\n## Service Level Agreement\n## Period of Performance","[{\"question\":\"What is the purpose of the Statement of Work (SOW) in a DBITS contract?\",\"answer\":\"The SOW defines deliverables-based services to be delivered and summarizes their key characteristics for a project-specific agreement. It also distinguishes each project’s SOW as unique and distinct.\"},{\"question\":\"What elements are typically included under project-based and outsourced services?\",\"answer\":\"Project-based services include scope, risks/assumptions/constraints, roles and responsibilities, detailed deliverable descriptions, acceptance criteria, completion criteria, schedules, and quality processes. Outsourced services cover scope, acceptance criteria, service-level objectives, KPIs, SLAs, and service-level management.\"},{\"question\":\"What is suggested to be covered in the service level agreement (SLA)?\",\"answer\":\"Suggested SLA areas include achievement of budget goals and schedule goals, security and quality, availability, performance, meantime to resolution (MTR), business continuity, standards (ISO/ANSI and IEEE), required communications and documents, estimate accuracy, and risk/scope management and change control, plus data quality, reliability, consistency, and correct mapping of old to new systems.\"}]","STATEMENT OF WORK (SOW) - FOR DELIVERABLES-BASED INFORMATION TECHNOLOGY SERVICES (DBITS) | PDF",1789185948]