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Provides practical guidance and contact information for arena operations and event operations, plus organized sections for directions, parking, load-in/load-out and equipment, backstage access, safety and security, food and beverage, guest experience, rigging, power, and event-related expenses. 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Built especially for the fan, it is sure to continue its legacy as one of the premiere live event venues in the world with a capacity of up to 17,000 people. The facility, home to the NBA’s Atlanta Hawks, also hosts nearly 150 events annually on its multiple use floor, including major concerts tours, family shows, large conventions and more.  \nThis state-of-the-art live sports and entertainment complex boasts a new 360-degree concourse for greater fan engagement, more than 10,000 square feet of LED video screens within the bowl alone, and sonically superior acoustics for the optimal concert experience. These features, along with the addition of beautifully appointed spaces and unique amenities like Topgolf Swings Suites and The S.W.A.G. Shop mean the best event experience in the city bar none.  \nOur service philosophy is built on creating indelible memories for every guest and delivering the gold-standard in client care for every event big or small. Our highly trained staff of professionals have decades of experience in event planning, production and coordination. We are confident that the service and attention you will receive here at State Farm Arena will be unparalleled.  \nWe’re pleased to know that you are considering State Farm Arena as your host venue. The following information has been assembled to better acquaint you with our facility and our services. Please take a moment to review this guide and if you have any questions or comments, please do not hesitate to contact us.  \nWe look forward to hosting your event and providing you with the quintessential True to Atlanta experience!  \nSincerely,  \nBrett Stefansson  \nEVP and General Manager, State Farm Arena  \nTable of Contents  \n􀀁 Directory Page 4 􀀁 Technical Information Page 12  \n􀀁 Directions Page 5 􀀁 Building Specifics Page 13  \n􀀁 Parking Information Page 6 􀀁 Box Office Page 14  \n􀀁 Load–In / Load–Out & Equipment Page 7 􀀁 Floor Maps Page 15  \n􀀁 Backstage Page 8 􀀁 Safety & Security Page 16  \n􀀁 Food & Beverage Page 9 􀀁 Guest Experience Page 18  \n􀀁 Rigging Page 10 􀀁 Event Related Expenses Page 19  \n􀀁 Power Page 11 􀀁 Appendix Page 20  \nLast Updated: 6/22/20 3  \nDirectory  \nArena Operations:  \n􀀁 Brett Stefansson: EVP & General Manager Brett.Stefansson@Hawks.com  | 404-878-3141  \n􀀁 Geoffrey Stiles: SVP, Facilities & Building Operations  \nGeoffrey.Stiles@Hawks.com  | 404-878-3233 Event Operations:  \n􀀁 Matt McClain: Director, Events  \nMatt.McClain@Hawks.com  | 404-878-3152  \n􀀁 Eric Morgan: Sr. Manager, Events  \nEric.Morgan@Hawks.com  | 404-878-3433  \n􀀁 Brian Graham: Manager, Events  \nBrianP.Graham@Hawks.com  | 404-878-3610  \n􀀁 Amanda Watson: Manager, Events Amanda.Watson@Hawks.com  | 404-878-3279  \n􀀁 Chris Harp: Coordinator, Events  \nChris. Harp@Hawks.com  | 404-878-3146  \nSafety & Security:  \n􀀁 Emily Drexler: Director, Safety & Security Emily. Drexler@Hawks.com  | 404-878-3150  \n􀀁 Andre Watson: Senior Manager, Event Safety & Security Andre.Watson@Hawks.com  | 404-878-33420  \n􀀁 Skip Thomas: Manager, Event Safety & Security Skip.Thomas@Hawks.com  | 404-878-3231  \n􀀁 Deirdre Gordon: Manager, Building Safety & Security Deirdre.Gordon@Hawks.com  | 404-878-3763  \n􀀁 Latonya O’Neal: Specialist, Building Safety & Security Latonya.ONeal@Hawks.com  | 404-878-3146  \nTicket Operations:  \n􀀁 Paul Kvidt: Director, Ticket Operations  \nPaul. Kvidt@Hawks.com | 404-878-3106  \nBooking:  \n􀀁 Trey Feazell: EVP, Arena Programming Trey. Feazell@Hawks.com  | 404-878-3005  \n􀀁 Rita Cobb: Director, Arena Programming Rita.Cobb@Hawks.com  | 404-878-30  \n􀀁 Sasha Gwin: Manager, Arena Programming Sasha.Gwin@Hawks.com  | 404-878-3287  \n􀀁 Samantha Baker: Coordinator, Arena Programming  \nSamantha. Baker@Hawks.c","cbCaimYTJe7y0gAV","https://ap.wps.com/l/cbCaimYTJe7y0gAV","pdf",11458148,27,"English","# Directory\n## Arena Operations\n## Event Operations\n## Safety & Security\n## Ticket Operations\n## Booking\n# Directions\n## Loading Dock & Parking\n# Technical Information\n## Building Specifics\n## Parking Information\n## Load–In / Load–Out & Equipment\n## Backstage\n## Safety & Security\n## Food & Beverage\n## Guest Experience\n## Rigging\n## Power\n## Event Related Expenses\n## Appendix","[{\"question\":\"What is the purpose of this State Farm Arena technical packet?\",\"answer\":\"It compiles venue information and services to help event hosts understand the facility and plan logistics for events at State Farm Arena.\"},{\"question\":\"Where can I find parking and loading instructions?\",\"answer\":\"The packet includes a dedicated section for “Directions” with “Loading Dock \\u0026 Parking,” along with a separate “Parking Information” section in the table of contents.\"},{\"question\":\"Who should I contact for arena or event operations?\",\"answer\":\"The “Directory” section lists key personnel for arena operations, event operations, safety and security, ticket operations, and booking, including phone numbers and emails.\"}]","State Farm Arena - Technical Packet - as of 8/17/2165 | PDF",1791845992,9]