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The policy emphasizes professional, courteous conduct across in-person, email, text, and social media communications, and prohibits bullying, disrespectful behavior, and harassment-like actions not tied to protected class status. It balances employees’ right to speech with the State’s duty to maintain a safe, respectful, professional working environment through equal enforcement under applicable state and federal laws.","| STANDARDS OF CONDUCT POLICY AND PROCEDURES – Statewide |  |\n| --- | --- |\n| DHR-Policy \\#: DHR-STW-105.1 | Authority: 29 Del. C. Chapter 58; Merit Rules 12 and 15.2 |\n| Effective Date: October 9, 2023 | Revision Date: May 14, 2024 |\n| Supersedes: July 19, 2021; Beliefs and Principles 10-1-2016; Management Principles for the Workplace\u003Cbr>10-1-2016 | Signature: |\n| Application: Executive Branch Agencies |  |\n\n1. Policy Purpose Statement  \nThe State of Delaware (State) promotes an environment of mutual respect, diversity, and dignity for all people who are employed or encounter the State, its programs, and its services. The State is committed to quality service and seeks to build and maintain a safe, secure, and positive workplace that is respectful and professional. The standards set forth here are to assure a professional workplace free of bullying and disrespectful behavior for all employees, and clients.  \nThe State celebrates the value of inclusiveness to build trust, harmony, understanding, and compassion among all who are employed by or encounter the State, its programs, and its services. This policy is intended to provide guidance regarding what is expected of employees to help sustain a work environment of mutual respect.  \nThe State respects employees’ right to speech, and this policy balances an employee’s right to speech as well as the State’s interest in conducting state business in a safe, respectful, and professional manner. The State is committed to the equal enforcement of all employment practices in this policy as specified by State and Federal laws, regulations, and policies.  \n2. Scope  \nThis policy applies to Executive Branch employees, casual/seasonal employees, unpaid interns, officers, and apprentices.  \nElected Officials and Judiciary Members may elect to adopt and administer the policy at their offices and with their employees.  \nThis policy addresses communications and conduct that do not involve protected class status. Communications and behavior, such as harassment, intimidation, discrimination, and retaliation based on protected class status are addressed specifically in the State of Delaware Respectful Workplace and Anti-Discrimination Policy which is the policy to be used when protected class(es) are involved and with which all State employees must also comply.  \nThe terms of this policy supersede any statewide or related Executive Branch Agency policy and procedure.  \n3. Definitions and Acronyms  \n• Bullying – The repeated mistreatment and/or intentional act(s) that cause harm to one or more persons, that is not based on a protected class, by one or more perpetrators in person, by email, by text, or via social media account.  \n• Disrespectful Behavior – Conduct and/or communication in person, by email, by text, or via social media account which a reasonable person would deem inappropriate, demeaning, derogatory, and/or otherwise offensive.  \n• Professional Boundaries – Limits in the relationship that the employee is responsible for establishing and maintaining. Professional boundaries define effective and appropriate interactions between employees and between employees and the public, including clients or service recipients; in person, by email, by text, or via social media account.  \n• Professionalism – Displaying good judgment and proper behavior that is reasonably expected in the workplace.  \n• Protected Class – A person’s race, protective hairstyle , color, national origin, gender, age, sex, creed, pregnancy, marital status, family responsibilities, sexual orientation, gender identity or expression, veteran’s status, religion, genetic information, disability, status as a victim of domestic violence, sexual assault and/or stalking, or any other category protected by applicable State and/or Federal laws.  \n• Respect – Behavior that values diversity, inclusion, dignity, courteous conduct, fairness, equity, and equality that promotes positive communication and collaborative working relationships","cbCaisY3pmbN7CtG","https://ap.wps.com/l/cbCaisY3pmbN7CtG","pdf",337951,3,10,"English","en",105,"# Policy Purpose Statement\n# Scope\n# Definitions and Acronyms\n## Bullying\n## Disrespectful Behavior\n## Professional Boundaries\n## Professionalism\n## Protected Class\n## Respect\n## Social Media\n## Trauma-Informed Care\n# Policy","[{\"question\":\"What is the purpose of the Statewide Standards of Conduct Policy and Procedures?\",\"answer\":\"It promotes mutual respect, diversity, and dignity and sets standards to ensure a professional workplace free of bullying and disrespectful behavior. It also guides employees on expectations for sustaining a respectful environment.\"},{\"question\":\"Who does the policy apply to?\",\"answer\":\"The policy applies to Executive Branch employees, casual/seasonal employees, unpaid interns, officers, and apprentices. Elected Officials and Judiciary members may adopt and administer it in their offices.\"},{\"question\":\"How does this policy handle issues involving protected class status?\",\"answer\":\"It addresses communications and conduct not involving protected class status. Harassment, intimidation, discrimination, and retaliation based on protected class status are covered by the State of Delaware Respectful Workplace and Anti-Discrimination Policy.\"}]","Standards of Conduct Policy and Procedures - Statewide | PDF",1789496427,4,{"code":4,"msg":77,"data":78},"ok",{"site_id":70,"language":69,"slug":79,"title":59,"keywords":80,"description":60,"schema_data":81,"social_meta":135,"head_meta":137,"extra_data":139,"updated_unix":74},"standards-of-conduct-policy-and-procedures-statewide","",{"@graph":82,"@context":134},[83,97,117],{"@type":84,"itemListElement":85},"BreadcrumbList",[86,90,93,95],{"item":87,"name":88,"@type":89,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":91,"name":10,"@type":89,"position":92},"https://docshare.wps.com/template/",2,{"item":94,"name":51,"@type":89,"position":66},"https://docshare.wps.com/template/general/",{"item":96,"name":59,"@type":89,"position":75},"https://docshare.wps.com/template/standards-of-conduct-policy-and-procedures-statewide/276930/",{"url":96,"name":59,"@type":98,"image":99,"author":104,"headline":59,"publisher":106,"fileFormat":109,"inLanguage":69,"description":60,"dateModified":110,"datePublished":111,"encodingFormat":109,"isAccessibleForFree":112,"interactionStatistic":113},"DigitalDocument",{"url":100,"@type":101,"width":102,"height":103},"https://docshare.wps.com/thumbnails/standards-of-conduct-policy-and-procedures-statewide/276930.png","ImageObject",442,249,{"name":57,"@type":105},"Person",{"url":87,"name":107,"@type":108},"DocShare","Organization","application/pdf","2026-09-21","2026-09-15",true,{"@type":114,"interactionType":115,"userInteractionCount":75},"InteractionCounter",{"@type":116},"ViewAction",{"@type":118,"mainEntity":119},"FAQPage",[120,126,130],{"name":121,"@type":122,"acceptedAnswer":123},"What is the purpose of the Statewide Standards of Conduct Policy and Procedures?","Question",{"text":124,"@type":125},"It promotes mutual respect, diversity, and dignity and sets standards to ensure a professional workplace free of bullying and disrespectful behavior. 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