[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-164299-105":53,"doc-detail-164299-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","staff-manual-introduction-key-policies-and-workplace-requirements","Staff Manual - Introduction - key policies and workplace requirements","","Staff Manual sets out how employees must conduct themselves and which administrative processes to follow across the practice. It explains that employees are required to comply with policies and procedures in the manual, including amendments over time, and that an employee’s letter of appointment prevails in any inconsistency. The manual forms part of the practice’s Quality Control System and should be read alongside APES 320, while remaining confidential and restricted from disclosure outside the practice without prior consent.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/staff-manual-introduction-key-policies-and-workplace-requirements/164299/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/staff-manual-introduction-key-policies-and-workplace-requirements/164299.png","ImageObject",442,249,{"name":88,"@type":89},"Theodora","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-20","2026-08-31",true,{"@type":98,"interactionType":99,"userInteractionCount":76},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"Who must comply with the Staff Manual and how are updates handled?","Question",{"text":108,"@type":109},"All employees must comply with the Staff Manual and any amendments issued from time to time. Employees must follow changed policies and procedures after substantial updates.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What happens if the Staff Manual conflicts with an employee’s letter of appointment?",{"text":113,"@type":109},"The employee’s letter of appointment prevails to the extent of any inconsistency with the Staff Manual.",{"name":115,"@type":106,"acceptedAnswer":116},"How does the Staff Manual relate to the practice’s quality control requirements?",{"text":117,"@type":109},"The Staff Manual forms part of the practice’s Quality Control System and should be read together with APES 320.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},164299,1788150467,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":76,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":125,"read_time":140},687197207919,"https://ap-avatar.wpscdn.com/avatar/a000253d6f5f7c60be?x-image-process=image/resize,m_fixed,w_180,h_180&k=1779446848396160552","Staff\nManual\nas at November 2021\nTable of contents\n\u0013 TOC \\o \"1-2\" \u00141\tINTRODUCTION\t\u0013 PAGEREF _Toc87600659 \\h \u00144\u0015\n1.1\tGeneral introduction\t\u0013 PAGEREF _Toc87600660 \\h \u00144\u0015\n1.2\tThe Practice’s history\t\u0013 PAGEREF _Toc87600661 \\h \u00144\u0015\n1.3\tThe Practice’s objectives\t\u0013 PAGEREF _Toc87600662 \\h \u00144\u0015\n1.4\tAdministrative structure\t\u0013 PAGEREF _Toc87600663 \\h \u00144\u0015\n1.5\tPerformance of duties\t\u0013 PAGEREF _Toc87600664 \\h \u00145\u0015\n1.6\tGeneral obligations and conditions of employment\t\u0013 PAGEREF _Toc87600665 \\h \u00146\u0015\n1.7\tPractice Motor Vehicles\t\u0013 PAGEREF _Toc87600666 \\h \u001412\u0015\n1.8\tPractice Motor Vehicle Insurance and Liability\t\u0013 PAGEREF _Toc87600667 \\h \u001414\u0015\n1.9\tMobile telephones\t\u0013 PAGEREF _Toc87600668 \\h \u001415\u0015\n1.10\tCharge accounts\t\u0013 PAGEREF _Toc87600669 \\h \u001415\u0015\n1.11\tPersonal telephone calls\t\u0013 PAGEREF _Toc87600670 \\h \u001415\u0015\n1.12\tAppropriate internet and email usage\t\u0013 PAGEREF _Toc87600671 \\h \u001415\u0015\n1.13\tLateness for work\t\u0013 PAGEREF _Toc87600672 \\h \u001416\u0015\n1.14\tMedical examination\t\u0013 PAGEREF _Toc87600673 \\h \u001416\u0015\n1.15\tProperty of the Practice\t\u0013 PAGEREF _Toc87600674 \\h \u001416\u0015\n1.16\tSecurity\t\u0013 PAGEREF _Toc87600675 \\h \u001417\u0015\n1.17\tCar parking\t\u0013 PAGEREF _Toc87600676 \\h \u001417\u0015\n1.18\tAnnual review\t\u0013 PAGEREF _Toc87600677 \\h \u001417\u0015\n1.19\tTermination of employment\t\u0013 PAGEREF _Toc87600678 \\h \u001417\u0015\n1.20\tSmoke-free environment\t\u0013 PAGEREF _Toc87600679 \\h \u001419\u0015\n1.21\tQuality assurance system\t\u0013 PAGEREF _Toc87600680 \\h \u001419\u0015\n1.22\tWork for employees and family\t\u0013 PAGEREF _Toc87600681 \\h \u001419\u0015\n2\tEQUAL OPPORTUNITY, DISCRIMINATION, BULLYING AND HARASSMENT POLICY\t\u0013 PAGEREF _Toc87600682 \\h \u001419\u0015\n2.1\tIntroduction\t\u0013 PAGEREF _Toc87600683 \\h \u001419\u0015\n2.2\tDiscrimination\t\u0013 PAGEREF _Toc87600684 \\h \u001420\u0015\n2.3\tWhat is discrimination?\t\u0013 PAGEREF _Toc87600685 \\h \u001422\u0015\n2.4\tWorkplace rights\t\u0013 PAGEREF _Toc87600686 \\h \u001422\u0015\n2.5\tSexual harassment\t\u0013 PAGEREF _Toc87600687 \\h \u001423\u0015\n2.6\tWorkplace harassment and bullying\t\u0013 PAGEREF _Toc87600688 \\h \u001424\u0015\n2.7\tConsequences of breaching this policy\t\u0013 PAGEREF _Toc87600689 \\h \u001425\u0015\n2.8\tWhat can I do if I believe I have been harassed, bullied or discriminated against?\t\u0013 PAGEREF _Toc87600690 \\h \u001426\u0015\n3\tWORK HEALTH AND SAFETY POLICY\t\u0013 PAGEREF _Toc87600691 \\h \u001429\u0015\n3.1\tGeneral\t\u0013 PAGEREF _Toc87600692 \\h \u001429\u0015\n3.2\tSafety rules and regulations\t\u0013 PAGEREF _Toc87600693 \\h \u001429\u0015\n3.3\tWorkers compensation\t\u0013 PAGEREF _Toc87600694 \\h \u001429\u0015\n3.4\tSecurity and fire safety procedures\t\u0013 PAGEREF _Toc87600695 \\h \u001430\u0015\n4\tEMAIL AND INTERNET POLICY\t\u0013 PAGEREF _Toc87600696 \\h \u001430\u0015\n4.1\tIntroduction\t\u0013 PAGEREF _Toc87600697 \\h \u001430\u0015\n4.2\tWhat does this policy cover?\t\u0013 PAGEREF _Toc87600698 \\h \u001430\u0015\n4.3\tEmail protocol and guidelines for proper use\t\u0013 PAGEREF _Toc87600699 \\h \u001430\u0015\n4.4\tInternet protocol\t\u0013 PAGEREF _Toc87600700 \\h \u001431\u0015\n4.5\tSystem protocol\t\u0013 PAGEREF _Toc87600701 \\h \u001432\u0015\n4.6\tSoftware\t\u0013 PAGEREF _Toc87600702 \\h \u001432\u0015\n4.7\tPractice’s surveillance policy\t\u0013 PAGEREF _Toc87600703 \\h \u001432\u0015\n5\tPRIVACY POLICY\t\u0013 PAGEREF _Toc87600704 \\h \u001433\u0015\n5.1\tPurpose\t\u0013 PAGEREF _Toc87600705 \\h \u001433\u0015\n5.2\tCollection of personal information\t\u0013 PAGEREF _Toc87600706 \\h \u001434\u0015\n5.3\tMethod of collection\t\u0013 PAGEREF _Toc87600707 \\h \u001435\u0015\n5.4\tThe purposes for which the information is collected\t\u0013 PAGEREF _Toc87600712 \\h \u001435\u0015\n5.5\tDisclosure of personal information\t\u0013 PAGEREF _Toc87600713 \\h \u001436\u0015\n5.6\tDisclosure of personal information overseas\t\u0013 PAGEREF _Toc87600714 \\h \u001436\u0015\n5.7\tQuality, access and correction\t\u0013 PAGEREF _Toc87600715 \\h \u001437\u0015\n5.8\tSecurity\t\u0013 PAGEREF _Toc87600716 \\h \u001437\u0015\n5.9\tUpdating this privacy policy\t\u0013 PAGEREF _Toc87600717 \\h \u001438\u0015\n5.10\tComplaints and Feedback\t\u0013 PAGEREF _Toc87600718 \\h \u001438\u0015\n5.11\tMore Information\t\u0013 PAGEREF _Toc87600719 \\h \u001438\u0015\n6\tGENERAL EMPLOYEE GRIEVANCES\t\u0013 PAGEREF _Toc87600720 \\h \u001438\u0015\n6.1\tIntroduction to grievances\t\u0013 PAGEREF _Toc87600721 \\h \u001438\u0015\n6.2\tProcedures for dealing with employee conflict\t\u0013 PAGEREF _Toc87600722 \\h \u001438\u0015\n6.3\tProcedure for dealing with employee/client conflict\t\u0013 PAGEREF _Toc87600723 \\h \u001439\u0015\n7\tOFFICE FORMS\t\u0013 PAGEREF _Toc87600724 \\h \u001442\u0015\n7.1\tIncident report form\t\u0013 PAGEREF _Toc87600725 \\h \u001442\u0015\n7.2\tApplication for leave\t\u0013 PAGEREF _Toc87600726 \\h \u001443\u0015\n7.3","cbCaitSbP1Lw3d9K","https://ap.wps.com/l/cbCaitSbP1Lw3d9K","docx",214359,53,"English","# INTRODUCTION\n## General introduction\n## The Practice’s history\n## The Practice’s objectives\n## Administrative structure\n## Performance of duties\n## General obligations and conditions of employment\n## Practice Motor Vehicles\n## Mobile telephones\n## Appropriate internet and email usage\n## Termination of employment","[{\"question\":\"Who must comply with the Staff Manual and how are updates handled?\",\"answer\":\"All employees must comply with the Staff Manual and any amendments issued from time to time. Employees must follow changed policies and procedures after substantial updates.\"},{\"question\":\"What happens if the Staff Manual conflicts with an employee’s letter of appointment?\",\"answer\":\"The employee’s letter of appointment prevails to the extent of any inconsistency with the Staff Manual.\"},{\"question\":\"How does the Staff Manual relate to the practice’s quality control requirements?\",\"answer\":\"The Staff Manual forms part of the practice’s Quality Control System and should be read together with APES 320.\"}]","Staff Manual - Introduction - key policies and workplace requirements | DOCX",19]