[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-163114-105":53,"doc-detail-163114-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","speak-up-guardian-opening-letter-communication-template","Speak Up Guardian Opening Letter - Communication Template","","Open letter template for a Freedom to Speak Up Guardian to communicate with an individual after first contact. It thanks the person for speaking up, summarizes the matters raised and the planned next steps, and explains how information is shared, processed, and securely stored. It covers openly, confidentially, or anonymously speaking up preferences, data-retention limits, and the Guardian’s impartial role in supporting resolution and continuous learning. 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They also work across the organisation to identify barriers and improve the speaking up culture.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How is the individual’s information handled in different speaking-up options?",{"text":113,"@type":109},"The template explains open, confidential, and anonymous speaking choices. It states that data will be securely saved and may need to be shared if legal obligations or immediate risk require it.",{"name":115,"@type":106,"acceptedAnswer":116},"What happens if the Guardian is unavailable or steps down?",{"text":117,"@type":109},"The Guardian will notify the person when they are on leave. If unplanned leave occurs, the template directs the person to designated senior leads or contacts, while noting that access to case details may be limited.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},163114,1788137964,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":135,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":125,"read_time":73},962084925636,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Template communication from Freedom to Speak Up Guardian to person speaking up following first contact\nDate\nDear [Name]\nThank you for speaking up.\nThe information you have provided is a welcome gift for our organisation. By taking this step, you are helping to identify areas of learning and improvement and working to achieve a culture where speaking up is business as usual for everyone.\nPlease read the following information carefully and let me know if I have got anything wrong, or if you have any questions.\nSummary of matter(s) raised and next steps\n[Insert details here about the matter raised including, relevant facts, dates and the people/department involved; desired outcome; next steps; feedback frequency and method]\nSharing, processing and storing your information\nYou have chosen to speak up openly and are happy for your identity to be known to the organisation and anyone involved in dealing with the issue raised.\nOR\nYou have chosen to speak up confidentially and do not want your identity to be known by anyone other than me (and…[insert names of other people where express permission has been given to disclose identity]).  I will respect your confidentiality but cannot guarantee it in all circumstances.  For example, confidentiality may need to be broken if there is an immediate risk of harm to an individual or there is a legal requirement to disclose your identity.  In cases where confidentiality may be affected, I will aim to discuss this with you beforehand.\nOR\n[Only relevant if contact details are given and communication possible]\nYou have chosen to speak up anonymously and do not want to reveal your identity at this stage.  Please let me know if this changes.\nI will securely save and store your information [insert details (case management system) and details of who has access to case data, for example another Guardian] and no unauthorised access will be permitted. You should understand that legal obligations may require me to share your data (you can read more about our data/privacy policy here).  Your information will be kept for a period of no more than [insert time frame] in accordance with [insert organisation retention] policy.\nI am required to provide non-identifying, high level information about cases raised with me as the Freedom to Speak Up Guardian. Please be assured that I will preserve your confidentiality within the bounds of our agreement above. However, I may ask your permission to share more detailed information about your case, especially where the learning can be applied widely and benefit others. I will discuss this with you in advance.\nFreedom to Speak Up Guardian role\nAs a Freedom to Speak Up Guardian, I support people to speak up, especially where they are unable to do so by other routes. I work to ensure that people are thanked for speaking up, that issues raised are responded to and that feedback on actions taken is given. I work in partnership throughout the organisation to help identify and address barriers to speaking up and to help improve the speaking up culture. To encourage learning and improvement,\nWhat you can expect from me\nI take what you tell me at face value and will not judge what you have said or why. I am here to support anyone in the organisation to speak up and this means not taking sides or representing people in a dispute or at meetings. I can help you consider routes to resolve the matters you raise and may signpost you to internal or external options. I operate impartially and will not get involved in any investigations or decisions. I will endeavour to ensure that you receive feedback directly or through me about actions taken. I will also ask for and welcome your feedback about your speaking up experience.\nContingency arrangements\nI will let you know when I am going to be on leave.\nIf I am on unplanned leave, for example, due to long-term sickness, you can contact [the senior lead with responsibility for Freedom to Speak Up in the organisation; named individuals in the p","cbCaiqKC9sFG96os","https://ap.wps.com/l/cbCaiqKC9sFG96os","docx",52113,7,"English","# Dear [Name]\n## Summary of matters raised and next steps\n## Sharing, processing and storing your information\n## Freedom to Speak Up Guardian role\n## What you can expect from me\n## Contingency arrangements\n## Your satisfaction\n## Signature and return section","[{\"question\":\"What does the Freedom to Speak Up Guardian do after first contact?\",\"answer\":\"The Guardian supports people to speak up, ensures issues are responded to, and helps provide feedback on actions taken. They also work across the organisation to identify barriers and improve the speaking up culture.\"},{\"question\":\"How is the individual’s information handled in different speaking-up options?\",\"answer\":\"The template explains open, confidential, and anonymous speaking choices. It states that data will be securely saved and may need to be shared if legal obligations or immediate risk require it.\"},{\"question\":\"What happens if the Guardian is unavailable or steps down?\",\"answer\":\"The Guardian will notify the person when they are on leave. If unplanned leave occurs, the template directs the person to designated senior leads or contacts, while noting that access to case details may be limited.\"}]","Speak Up Guardian Opening Letter - Communication Template | DOCX"]