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Yarborough and Associates LLC  \nTable of Contents  \nTable of Contents ............................................................................................................................................2  \nOverview and Shared Objectives.......................................................................................................................3  \nProject Scheduling ...........................................................................................................................................4  \nProject Scope and Definition ............................................................................................................................4  \nDeliverables ................................................................................................................................................... 11  \nAssumptions and Customer Responsibilities .................................................................................................. 11  \nChange control process ................................................................................................................................. 13  \nMartin Yarborough & Associates Personnel Skills and Qualifications ............................................................... 14  \nTermination ................................................................................................................................................... 17  \nPricing ........................................................................................................................................................... 17  \nSignature and Acceptance .............................................................................................................................. 18  \nQuote ................................................................................................................... Error! Bookmark not defined.  \nStatement of Work for Technology Infrastructure Assessment  \nThis Statement of Work (“SOW) is between Martin Yarborough & Associates (“Company”) and the Customer for the services described in the SOW (individually, the “Service” or collectively, the “Services”) and is effective as of the date last executed in the Signature section below.  \nOverview and Shared Objectives  \nCustomer has requested Martin Yarborough & Associates to provide a Statement of Work and pricing for the implementation of an IT Infrastructure Assessment:  \nThe objectives of the engagement are:  \n1. Review major infrastructure products associated with end-user computing and provide recommendations for remediation.  \n2. Review major infrastructure products associated with the management of enterprise applications and provide recommendations for remediation.  \n3. Review major infrastructure products associated with data center operations and provide recommendations for remediation.  \n4. Review major infrastructure products associated with service management and provide recommendations for remediation.  \n5. Review major infrastructure products associated with security and vulnerability and provide recommendations for remediation.  \nMartin Yarborough & Associates executes such a program by implementing the engagement in a very structured manner:  \nThe scope of the assessment includes:  \n\n| \u003Cbr>End User Computing |\n| --- |\n| •Workstations\u003Cbr>•Mobile Computing\u003Cbr>•Printers\u003Cbr>•Messaging |\n\n\n| \u003Cbr>Network Infrastructure |\n| --- |\n| •Servers\u003Cbr>•Storage\u003Cbr>•Layer 2/3\u003Cbr>•Wireless\u003Cbr>•Telephony\u003Cbr>•Backup/Restore\u003Cbr>•Disaster Recovery |\n\n\n| \u003Cbr>Application Infrastructure |\n| --- |\n| •Enterprise Applications\u003Cbr>•Portfolio Management\u003Cbr>•Integration\u003Cbr>•SDLC\u003Cbr>•Automation |\n\n\n| \u003Cbr>Service Managment |\n| --- |\n| •Service Desk\u003Cbr>•IT Governance\u003Cbr>•Change Management\u003Cbr>•Asset Management\u003Cbr>•Release Management\u003Cbr>•Project Management\u003Cbr>•Service Catalog\u003Cbr>•Service","cbCaicoUr5wqJQjq","https://ap.wps.com/l/cbCaicoUr5wqJQjq","pdf",1067323,19,"English","# Overview and Shared Objectives\n# Project Scheduling\n## Project Scope and Definition\n### Pre-Engagement\n### Workshop\n### Assess\n# Deliverables\n## Assumptions and Customer Responsibilities\n## Change control process\n# Personnel Skills and Qualifications\n# Termination\n# Pricing\n# Signature and Acceptance","[{\"question\":\"What is the purpose of this Statement of Work?\",\"answer\":\"It establishes the services and pricing for an IT Infrastructure Assessment between Martin Yarborough \\u0026 Associates and the Customer, effective as of the last signature date.\"},{\"question\":\"Which infrastructure areas are included in the assessment?\",\"answer\":\"The assessment includes end-user computing, network infrastructure, application infrastructure, service management, and security and vulnerability, each with specific product components.\"},{\"question\":\"How does the project proceed from start to assessment?\",\"answer\":\"It follows a structured schedule: contract documents and permissions are completed, a pre-engagement worksheet is completed, sponsor and SPOC orientation calls occur, then a stakeholder kickoff is conducted before performing the proposed assessments such as electronic review, discovery, surveys, and infrastructure interviews.\"}]","SOW - Technology Infrastructure Assessment - Statement of Work | PDF",1789219748,7]