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It covers help navigation, implementation checklist items, incident creation and viewing, incident forms and documentation workflows, validation and processing requirements, incident timeline and patient encounter timeline, and tools for locking, unlocking, and generating incident reports in browser or PDF formats. The guide also explains CQI-based incident review, configurable incident lists and views, and prerequisite setup such as agency locations, facilities, favorite postal codes, and related configuration.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/south-dakota-agency-admin-training-guide/307082/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/south-dakota-agency-admin-training-guide/307082.png","ImageObject",442,249,{"name":88,"@type":89},"Quinn Holloway","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-28","2026-09-19",true,{"@type":98,"interactionType":99,"userInteractionCount":20},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"How do administrators navigate to the relevant Help / University articles?","Question",{"text":108,"@type":109},"Use Community tab > Help / University, then search for each article title listed in the guide. Navigation and keywords for specific topics are provided throughout the document.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What must be completed before an incident can move through processing?",{"text":113,"@type":109},"Validation rules must be resolved, indicated by a red circle and line, before the incident can continue through processing.",{"name":115,"@type":106,"acceptedAnswer":116},"How can an agency control what incident information users see in incident lists?",{"text":117,"@type":109},"Create configurable incident list views specifying which incidents, columns, and filters are displayed, and set the view as public for agency users or private for personal use.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},307082,1791521106,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":20,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":76},2336474466712,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","SOUTH DAKOTA AGENCY ADMIN TRAINING GUIDE  \nTable of Contents  \nHelp / University  2  \nImplementation Checklist  2  \nIncidents  3  \nWorkflow Options  3  \nCreating and Viewing Incidents  3  \nIncident Forms and Documenting Incidents  3  \nReviewing Incidents  3  \nIncident Lists  3  \nIncident List Views  4  \nSet Up and Configuration Before Allowing Agency Users Access  4  \nAgency Locations  4  \nFacilities  4  \nFavorite Postal Codes  4  \nInsurance Companies  4  \nLeave of Absence Reasons  5  \nMedication Defaults  5  \nMeds / Procs by Cert Level  5  \nPatient Records  5  \nShifts  5  \nSignatures  6  \nSupplemental Questions  6  \nSupply Items  6  \nSupporting Agencies & Units  6  \nVehicles & Call Signs  6  \nZones & Districts  6  \nAgency Information  7  \nSecurity and Passwords  7  \nAgency Information  7  \nUsers  7  \nUser Accounts  7  \n9/18/2017  Page │ 1  \nAccess videos, guides, help articles, downloadable PDFs, the glossary, and the index for Elite and Elite Field.  \nNOTE: Locate the articles listed in the sections below in Help / University by searching for the article's title.  \nNavigation: Community tab > Help / University  \nImplementation Checklist  \nThis document includes a description and directions to many different parts of the Elite system. Below is a checklist of the most important items you should review .  \n Vehicles & Call Signs  \n Favorite Locations  \n Shifts  \n Zones & Districts  \n Agency location with one identified as Headquarters and it should include Address / Phone.  \n Facilities  \n Supporting Agencies & Units  \n Users (most important fields)  \nl First name  \nl Last name  \nl Email  \nl State licensure ID  \nl Practice level  \nl Role  \nl Show in EMS Runform  \nl Username  \nl Password  \nl Permission group  \nl Agency Status Active  \n Agency Information  \n9/18/2017  \nPage │ 2  \nWorkflow Options  \nThere are many options and settings you can use to customize Elite for your workflow . The EMS Workflow  \nSettings document includes a short overview of each of the options and settings Help / University Keyword: \"EMS Workflow Settings\"  \nCreating and Viewing Incidents  \nCreate new incidents and view existing incidents from the Incidents tab in the app menu.  \nHelp / University Keyword: \"Creating a New Incident\" or \"Opening Incidents\"  \nNavigation: Incidents > Create New EMS or View Existing  \nIncident Forms and Documenting Incidents  \nCreate new incidents using the available incident form templates . To update a form template, contact the state.  \nDocumenting Incidents Notes:  \nl Help / University Keywords: \"Incident Form Navigation,\" \"Entering Information into an Incident\" and \"Locating Fields on Incidents\"  \nl Validation rules with a red circle and line must be completed before an incident can move through processing. (Help / University Keyword: \"Fixing Validation Errors\") .  \nl Response times and mileage fields appear on the Times and Mileage slide-out panels .  \nl The Timeline displays the timeline of the incident, including when treatment was provided, (Help / University Keyword: \"Timeline and Patient Encounter Timeline\") .  \nl The Patient Encounter Timeline displays past incident information for a repeat patient.  \nl Lock incidents (via the Menu) to prevent users without Unlock permissions from opening and editing the incident, (Help / University Keyword: \"Lock or Unlock Incidents\") .  \nl Use Print to view a browser formatted incident report; use PDF to view a PDF version incident report, (Help / University Keyword: \"Generating a PDF\") .  \nl Purchase Elite Field to begin downloading vitals into incidents .  \nReviewing Incidents  \nThe CQI module allows users to review full incidents or only specific parts of incidents, send / receive messages inside the review, view the incident, incident attachments and more.  \nHelp / University Keyword: \"CQI Overview\"  \nIncident Lists  \nView all the incidents created by your agency in the EMS Incident List. You can create incident views to specify which incidents are visible in the list based o","cbCaiqT3P4uIZLqJ","https://ap.wps.com/l/cbCaiqT3P4uIZLqJ","pdf",407011,8,"English","# Help / University\n## Implementation Checklist\n## Incidents\n## Workflow Options\n# Creating and Viewing Incidents\n## Incident Forms and Documenting Incidents\n## Reviewing Incidents\n## Incident Lists\n## Incident List Views\n# Set Up and Configuration Before Allowing Agency Users Access\n## Agency Locations\n## Facilities\n## Favorite Postal Codes\n## Insurance Companies","[{\"question\":\"How do administrators navigate to the relevant Help / University articles?\",\"answer\":\"Use Community tab \\u003e Help / University, then search for each article title listed in the guide. Navigation and keywords for specific topics are provided throughout the document.\"},{\"question\":\"What must be completed before an incident can move through processing?\",\"answer\":\"Validation rules must be resolved, indicated by a red circle and line, before the incident can continue through processing.\"},{\"question\":\"How can an agency control what incident information users see in incident lists?\",\"answer\":\"Create configurable incident list views specifying which incidents, columns, and filters are displayed, and set the view as public for agency users or private for personal use.\"}]","SOUTH DAKOTA AGENCY ADMIN TRAINING GUIDE | PDF",1789843848]