[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-166351-en":3,"doc-seo-166351-105":30,"detail-sidebar-cat-1-en-105":91},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":11,"category_id":12,"category_name":13,"doc_title":14,"doc_description":15,"doc_content":16,"file_id":17,"file_url":18,"file_type":19,"file_size":20,"view_count":4,"is_deleted":4,"is_public":11,"is_downloadable":11,"audit_status":11,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":27,"seo_description":15,"update_tm":28,"read_time":29},166351,18829141979164,"Cart","https://eur-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8",1,11,"Presentations","Software as a Service - SaaS - Statement of Work (SOW) - Version 1.0 - Template","Informational template for drafting a Statement of Work (SOW) covering Software as a Service (SaaS). Provides guidance to structure task order titling, project summary, background, and high-level purpose with applicable service models. Includes sections for assumptions and current environment, plus detailed SaaS requirements such as use cases, data location, system usage, scalable resources, reporting, training, and security. Adds security subtopics, including required continuous monitoring compliance, vulnerability scanning and patching, monthly reporting, and related controls for cloud ordering activities.","[Insert Your Department Name]\u000b[Insert Your Agency Name]\nSTATEMENT OF WORK (SOW)\nSoftware as a Service – SaaS\n[Insert the Subject of the SOW] \u000b\u000b[Date]\n[Status, ie, DRAFT or APPROVED]\nVersion 1.0\n\u000fDocument Overview\nThis Statement of Work (SOW) template is informational only and the use of this template is not required.\nThis template can simply be used as a reference document for purposes of outlining your own SOW and for ensuring that the information listed in this template is provided in your own SOW.  \u000b\u000bNote: Guidance in this template is presented in FAQ’s, included with this document.\nAll sections should be reviewed for relevance to the cloud-based objectives of the ordering activity and modified accordingly.\nThis sample is not all inclusive, therefore the reader is cautioned to use professional judgment and include agency-specific references to their own SOW.\n\u000f\n\u0003Table of Contents\n\u0013 TOC \\o \"1-3\" \\h \\z \\u \u0014\u0013 HYPERLINK \\l \"_Toc487463263\" \u0014Document Overview\t\u0013 PAGEREF _Toc487463263 \\h \u00142\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463264\" \u00141.\tTask Order Title\t\u0013 PAGEREF _Toc487463264 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463265\" \u00142.\tProject Summary\t\u0013 PAGEREF _Toc487463265 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463266\" \u00143.\tBackground\t\u0013 PAGEREF _Toc487463266 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463267\" \u00143.1.\tPurpose\t\u0013 PAGEREF _Toc487463267 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463268\" \u00143.2.\tAssumptions\t\u0013 PAGEREF _Toc487463268 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463269\" \u00143.3.\tCurrent Environment\t\u0013 PAGEREF _Toc487463269 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463270\" \u00144.\tSaaS Requirements\t\u0013 PAGEREF _Toc487463270 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463271\" \u00144.1.\tUse Cases\t\u0013 PAGEREF _Toc487463271 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463272\" \u00144.2.\tData Location\t\u0013 PAGEREF _Toc487463272 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463273\" \u00144.3.\tSystem Usage\t\u0013 PAGEREF _Toc487463273 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463274\" \u00144.4.\tScalable Resources\t\u0013 PAGEREF _Toc487463274 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463275\" \u00144.5.\tReporting\t\u0013 PAGEREF _Toc487463275 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463276\" \u00144.6.\tTraining\t\u0013 PAGEREF _Toc487463276 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463277\" \u00144.7.\tSecurity\t\u0013 PAGEREF _Toc487463277 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463278\" \u00144.7.1.\tSecurity Classification\t\u0013 PAGEREF _Toc487463278 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463279\" \u00144.7.2.\tVulnerability Scanning and Patching\t\u0013 PAGEREF _Toc487463279 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463280\" \u00144.7.3.\tTrusted Internet Connection (TIC) Compliance\t\u0013 PAGEREF _Toc487463280 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463281\" \u00144.7.4.\tIPv6 Requirements\t\u0013 PAGEREF _Toc487463281 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463282\" \u00144.8.\tBusiness Continuity and Disaster Recovery\t\u0013 PAGEREF _Toc487463282 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463283\" \u00144.9.\tBackup Systems and Capability\t\u0013 PAGEREF _Toc487463283 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463284\" \u00144.10.\tSystem Availability\t\u0013 PAGEREF _Toc487463284 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463285\" \u00144.11.\tService Level Agreements (SLAs)\t\u0013 PAGEREF _Toc487463285 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463286\" \u00144.12.\tHelp Desk Support\t\u0013 PAGEREF _Toc487463286 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463287\" \u00144.13.\tProfessional Services\t\u0013 PAGEREF _Toc487463287 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463288\" \u00145.\tPeriod of Performance\t\u0013 PAGEREF _Toc487463288 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463289\" \u00146.\tPoints of Contact\t\u0013 PAGEREF _Toc487463289 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc487463290\" \u0014APPENDIX: REFERENCES\t\u0013 PAGEREF _Toc487463290 \\h \u00149\u0015\u0015\n\u0015\u0004\nTask Order Title\nInclude a short title of services and/or a general description of items to be acquired.   This title should be unique and descriptive, and should be used consistently throughout the task order process.\nProject Summary\nProvide a description of the business and technical objectives without including the specific requirements.\nBackground\nPurpose\nProvide one or a few sentences to specify, at a high level, what this SOW is to address / achieve. Include the service model(s) that applies (IaaS, PaaS, SaaS, or a mix).\nAssumptions\nSpecify any assumptions here.  Input “N/A” if not applicab","cbCaig4PWnUGfwII","https://ap.wps.com/l/cbCaig4PWnUGfwII","docx",38927,9,"English","en",105,"# Document Overview\n# 1. Task Order Title\n# 2. Project Summary\n# 3. Background\n## 3.1. Purpose\n## 3.2. Assumptions\n## 3.3. Current Environment\n# 4. SaaS Requirements\n## 4.1. Use Cases\n## 4.2. Data Location\n## 4.3. System Usage\n## 4.4. Scalable Resources\n## 4.5. Reporting\n## 4.6. Training\n## 4.7. Security\n### 4.7.1. Security Classification\n### 4.7.2. Vulnerability Scanning and Patching\n### 4.7.3. Trusted Internet Connection (TIC) Compliance\n### 4.7.4. IPv6 Requirements\n## 4.8. Business Continuity and Disaster Recovery\n## 4.9. Backup Systems and Capability\n## 4.10. System Availability\n## 4.11. Service Level Agreements (SLAs)\n## 4.12. Help Desk Support\n## 4.13. Professional Services\n# 5. Period of Performance\n# 6. Points of Contact\n# APPENDIX: REFERENCES","[{\"question\":\"What is the purpose of this SaaS Statement of Work (SOW) template?\",\"answer\":\"It serves as an informational reference to help outline an organization’s own SOW and ensure required information is included. Use professional judgment to tailor content to agency-specific needs and cloud-based objectives.\"},{\"question\":\"Which sections must be reviewed and filled in when creating a tailored SOW?\",\"answer\":\"The template calls for review of task order title, project summary, background (purpose, assumptions, current environment), and detailed SaaS requirements such as use cases, data location, system usage, reporting, training, and security.\"},{\"question\":\"How does the template address SaaS security expectations?\",\"answer\":\"It includes a security section with subtopics like security classification and vulnerability scanning/patching. The template also references compliance with continuous monitoring requirements, including monthly continuous monitoring reports to the appropriate officials.\"}]","Software as a Service - SaaS - Statement of Work (SOW) - Version 1.0 - Template | DOCX",1788189900,3,{"code":4,"msg":31,"data":32},"ok",{"site_id":24,"language":23,"slug":33,"title":14,"keywords":34,"description":15,"schema_data":35,"social_meta":86,"head_meta":88,"extra_data":90,"updated_unix":28},"software-as-a-service-saas-statement-of-work-sow-version-10-template","",{"@graph":36,"@context":85},[37,53,68],{"@type":38,"itemListElement":39},"BreadcrumbList",[40,44,48,50],{"item":41,"name":42,"@type":43,"position":11},"https://docshare.wps.com","Home","ListItem",{"item":45,"name":46,"@type":43,"position":47},"https://docshare.wps.com/template/","Template",2,{"item":49,"name":13,"@type":43,"position":29},"https://docshare.wps.com/template/presentations/",{"item":51,"name":14,"@type":43,"position":52},"https://docshare.wps.com/template/software-as-a-service-saas-statement-of-work-sow-version-10-template/166351/",4,{"url":51,"name":14,"@type":54,"author":55,"headline":14,"publisher":57,"fileFormat":60,"inLanguage":23,"description":15,"dateModified":61,"datePublished":62,"encodingFormat":60,"isAccessibleForFree":63,"interactionStatistic":64},"DigitalDocument",{"name":9,"@type":56},"Person",{"url":41,"name":58,"@type":59},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-01","2026-08-31",true,{"@type":65,"interactionType":66,"userInteractionCount":11},"InteractionCounter",{"@type":67},"ViewAction",{"@type":69,"mainEntity":70},"FAQPage",[71,77,81],{"name":72,"@type":73,"acceptedAnswer":74},"What is the purpose of this SaaS Statement of Work (SOW) template?","Question",{"text":75,"@type":76},"It serves as an informational reference to help outline an organization’s own SOW and ensure required information is included. Use professional judgment to tailor content to agency-specific needs and cloud-based objectives.","Answer",{"name":78,"@type":73,"acceptedAnswer":79},"Which sections must be reviewed and filled in when creating a tailored SOW?",{"text":80,"@type":76},"The template calls for review of task order title, project summary, background (purpose, assumptions, current environment), and detailed SaaS requirements such as use cases, data location, system usage, reporting, training, and security.",{"name":82,"@type":73,"acceptedAnswer":83},"How does the template address SaaS security expectations?",{"text":84,"@type":76},"It includes a security section with subtopics like security classification and vulnerability scanning/patching. The template also references compliance with continuous monitoring requirements, including monthly continuous monitoring reports to the appropriate officials.","https://schema.org",{"og:url":51,"og:type":87,"og:title":14,"og:site_name":58,"og:description":15},"article",{"robots":89,"canonical":51},"index,follow",{"doc_id":7,"site_id":24},{"code":4,"msg":5,"data":92},[93,96,101,106,111,116,121,126,131],{"id":12,"doc_module":11,"doc_module_name":46,"category_name":13,"show_sort_weight":94,"slug":95},90,"presentations",{"id":97,"doc_module":11,"doc_module_name":46,"category_name":98,"show_sort_weight":99,"slug":100},12,"Resumes",80,"resumes",{"id":102,"doc_module":11,"doc_module_name":46,"category_name":103,"show_sort_weight":104,"slug":105},14,"Invoices",70,"invoices",{"id":107,"doc_module":11,"doc_module_name":46,"category_name":108,"show_sort_weight":109,"slug":110},15,"Posters",60,"posters",{"id":112,"doc_module":11,"doc_module_name":46,"category_name":113,"show_sort_weight":114,"slug":115},16,"Social Media",50,"social-media",{"id":117,"doc_module":11,"doc_module_name":46,"category_name":118,"show_sort_weight":119,"slug":120},17,"Forms",40,"forms",{"id":122,"doc_module":11,"doc_module_name":46,"category_name":123,"show_sort_weight":124,"slug":125},18,"Letters",30,"letters",{"id":127,"doc_module":11,"doc_module_name":46,"category_name":128,"show_sort_weight":129,"slug":130},21,"Paper Templates",5,"papers-templates",{"id":132,"doc_module":11,"doc_module_name":46,"category_name":133,"show_sort_weight":4,"slug":134},158,"General","general-158"]