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It explains how to stay succinct and focused, deliver key points within limited attention spans, and use plain language, listening, and well-crafted presentations to help audiences understand and appreciate the message. 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Simpson  \nEnabling Productive Workflow  \nFrom Smart Teams: How to Work Better Together by Dermot Crowley  \nWhat Is Critical Thinking?  \nFrom Think Smarter: Critical Thinking to Improve Problem-Solving and Decision-Making Skills by Michael Kallet  \nAlso featuring our Library Social Media Guide to help you implement an effective social media strategy for your library—or to enhance your existing strategy!  \nChapter One  \nCommunications Smart  \nPrinciple: Staying succinct and focused  \nStrategy: Get key points across within the audience’s limited attention span  \nThe absolutely necessary soft skill is good communication: the ability to successfully convey to the audience what we want them to know. Those who are successful in their professional field are almost certainly good communicators. President Ronald Reagan and Dr. Stephen Hawking have one thing in common: being the greatest communicators in their respective fields. President Reagan owed his success in garnering congressional support for his policies to his excellent skill at persuasion. Dr. Hawking, avery popular theoretic physicist, owes his popularity to his ability of explaining to laymen the esoteric concepts of black holes and time–space relationships in an easy-to-understand fashion. (Hawking has achieved this feat in spite of his severe handicaps in speaking and writing.) Communication is not simply about writing articles or giving speeches. It  \nis the ability to enable listeners and readers to understand what we are trying to convey to them. Accordingly, we must focus on what we want to deliver in away that our audience can comprehend and appreciate.  \nPracticing the following rules, defined later in this chapter, can help us achieve deftness in being Communications Smart:  \n Being always ready for elevator pitches/speeches  Mastering a presentation by mastering the onset  Using three diagrams to simplify complexity  \nFast-Tracking Your Career: Soft Skills for Engineering and IT Professionals, First Edition.  \nWushow “Bill” Chou.  \n© 2013 The Institute of Electrical and Electronics Engineers, Inc. Published 2013 by John Wiley & Sons, Inc.  \n14 CHAPTER 1 Communications Smart  \nSizing up and resonating with the audience Being careful of careless comments Using plain language  \nUsing jokes and self-deprecating humor  \nBeing heard by listening (Refer to Chapter 2, People Smart, for a general discussion of this rule.)  \nMaking a convincing presentation by making a well-crafted presentation.(Refer to Chapter 3, Marketing Smart, for a general discussion of this rule.)  \n RULE 1:  Being always ready for elevator pitches/speeches  Be prepared to articulate short pitches at any brief opportune encounter in order to make the right impressions with the right people.  \nWe all have had the experience of a chance encounter, such as in an elevator or at a cocktail party, with someone we would like to impress. We may also have had the experience of expected encounters with unscripted questions, such as during a job interview. In such situations, we usually have only a couple of minutes to say what is needed to impress our listeners.  \nOf course, we can form a response on the spot. Indeed, some people are very talented at launching a good pitch without prior preparation. But for most of us, it is more likely that we can give a better response if we are prepared.  \nIt is therefore prudent for most of us to prepare a set of “elevator pitches”for those situations in which we need to answer questions on the fly. These pitches can also be tweaked as situations change—undoubtedly, some will need to have different versions for a different audience.  \nIf","cbCaiaVQhnbkDb9C","https://ap.wps.com/l/cbCaiaVQhnbkDb9C","pdf",5844914,58,"English","# Communications Smart\n## Principle: Staying succinct and focused\n## Strategy: Get key points across within the audience’s limited attention span\n## Practicing core communication rules\n## RULE 1: Being always ready for elevator pitches/speeches\n## Elevator pitch vs. elevator speech\n## Examples of effective elevator pitches","[{\"question\":\"What makes “Communications Smart” effective for librarians and leaders?\",\"answer\":\"It emphasizes conveying the right message so listeners and readers can understand and appreciate it, using succinct, focused delivery and clear communication.\"},{\"question\":\"How should someone prepare for elevator pitches or speeches?\",\"answer\":\"Prepare short pitches for brief encounters, tailor versions for different audiences, and use a structured approach when an unplanned pitch is needed.\"},{\"question\":\"What is the difference between an “elevator pitch” and an “elevator speech”?\",\"answer\":\"An elevator pitch is used within conversations or Q\\u0026A for short prompts, while an elevator speech is for an expected or requested short presentation to a group.\"}]","Soft Skills for Librarians - Sampler - Chapter One - Communications Smart | PDF",1790221987,20]