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Responsibilities include case intake and coordination, assisting with immigration and other applications, maintaining accurate physical/electronic records and case notes in Salesforce, completing internal tracking documentation, and conducting 1:1 consultations. 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It supports preparation, filing, and monitoring of services under supervision and through regular 1:1 consultations.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What skills and qualifications are required?",{"text":114,"@type":110},"Candidates need strong verbal and written communication, attention to detail, and experience supporting underserved communities. 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Occasional hours in the evenings and weekends.  \nReports to: Social Services Supervisor  \nWork Location: In-Person  \nTo Apply: Submit resume to [hr@casafamiliar.org](hr@casafamiliar.org)  \nCasa Familiar (Casa) was founded in 1973 and is a 501(c)(3) community-based organization dedicated to serving residents in South San Diego County and specifically the border community of San Ysidro.  \nCasa Familiar’s mission is to enhance quality of life for low-income individuals and families through advocacy, social services, education, affordable housing, arts and culture, and community and economic development. Casa’s values are RESPECT, INTEGRITY, FAMILIA, CULTURE, AND COMMUNITY.  \nCasa seeks to employ individuals that perform all assignments with a positive “can-do” attitude while demonstrating organizational values. Ideal employees have a strong desire to support Casa Familiar’s mission and the community we serve.  \nPOSITION OVERVIEW  \nCasa Familiar is hiring a Case Worker for the Department of Social Services who will be responsible for providing general social services, immigration services, tax preparation, and affordable housing resources to underserved and underrepresented communities. This position will be assigned to additional programs based on needs.  \nAbout this Position  \nUnder supervision of the Social Services Supervisor, the Case Worker is responsible for working with community members in the preparation, filing, and monitoring of diverse services in the day-to-day functions of the Social Service Department. This position must be staffed by an individual who has strong verbal and written communication skills, attention to detail, and is passionate about serving underserved and underrepresented communities.  \nKey Responsibilities  \n• Provide community members with information about immigration benefits available through USCIS, work with community members to gather documents, and assist with completing such applications  \n• Maintain accurate and up-to-date physical and electronic files (Salesforce database) and detailed case notes, enter required data in a timely manner, and meet all case reporting requirements within established timelines and standards  \n• Complete assigned internal program track sheets  \n• Tax preparation  \n• Conduct consultations in a 1:1 setting  \n• Assist with completing diverse forms and applications (i.e. Sentri/Global, Passport Applications, Housing, etc. ) .  \n• Collaborate with staff and other departments to address community members' diverse information or referrals to other programs when requested  \n• Work with team and provide services and outreach activities off-site in community and social services centers to support program implementation to achieve high quality, efficient and impactful program outputs and outcomes in accordance with grant agreements, work plans and best practices  \n• Participation in special projects and activities related to agency’s goals and objectives  \n• Participation in community events, including fundraisers, all-staff meetings, regularly scheduled team meetings, supervision meetings, and other meetings assigned  \n• Assist the community event committee assigned to and successfully complete the responsibilities assigned  \n• Adheres to Casa Familiar policies and procedures and meets all legal, contractual, financial and other compliance requirements  \n• Represents Casa Familiar in a positive and professional manner  \n• Supports the mission, vision, and values of Casa Familiar  \n• Other duties as assigned by the Community Services Director and/or Social Services Supervisor  \nEducation & Experience  \n• Minimum of 2 years serving underserved and underrepresented communities  \n• High School Diploma, bachelor's degree in social work, political science, or any additional field relevant to Casa Familiar's mission and programs is prefe","cbCaieJf2DJMKSd8","https://ap.wps.com/l/cbCaieJf2DJMKSd8","pdf",207606,"English","# Position Overview\n## Key Responsibilities\n## Education & Experience\n## Essential Skills\n## On the Job Training Requirements\n## Additional Information","[{\"question\":\"What does the Social Services Case Worker do day to day?\",\"answer\":\"The role provides general social services plus immigration assistance, tax preparation, and affordable housing resource referrals. It supports preparation, filing, and monitoring of services under supervision and through regular 1:1 consultations.\"},{\"question\":\"What skills and qualifications are required?\",\"answer\":\"Candidates need strong verbal and written communication, attention to detail, and experience supporting underserved communities. The role also requires bilingual English/Spanish proficiency, reliable transportation with a valid California Driver’s License, and the ability to manage caseloads and deadlines.\"},{\"question\":\"How are records and reporting handled?\",\"answer\":\"The position maintains accurate physical and electronic files and detailed case notes, enters required data in Salesforce in a timely manner, and meets all case reporting requirements within established timelines and standards.\"}]","Social Services Case Worker Job Description | PDF",1789342792]