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The height of the box should be 9”. If the measurement is not correct, please check your print settingsand make sure the page scaling option is set to ‘none’. If problems persist, please feel free to give our customer service representatives a call for assistance.  \n instructions  \nFor an accurate fit, please follow these guidelines carefully:  \n• Socks and braces should be worn when measuring.  \n• Place this sizing chart on a hard flooring surface, and have your child place their heel atthe bottom of the chart, where indicated.  \n• Remember to always measure both feet and order the shoe that fits the larger of the two.  \nplace heel here   \n3  \n12   \n11   \n10  \n9  \n8  \n7  \n6  \n5  \n4  \n3  \n9”  \nSocks and braces should be worn when measuring  \n17530 Dugdale Dr. South Bend, IN 46635 • [surestep.net](surestep.net) • 877.462.0711  \nSizing Chart  \nTo ensure an accurate fit, please reference this sizing chart and the measuring guide before ordering your pair of Surestep shoes.  \n\n| SIZE | FOOT LENGTH |  | \\#6 MEASUREMENT |  |\n| --- | --- | --- | --- | --- |\n|  | Inches | Centimeters | Inches | Centimeters |\n| 3 | 4 5/8” | 11 | 2 3/4” -3” | 7-8 |\n| 4 | 4 7/8” | 12 | 2 7/8” -3 1/4” | 7.5-8.5 |\n| 5 | 5 1/4” | 13 | 3 1/8” -3 1/2” | 8-9 |\n| 6 | 5 5/8” | 14 | 3 3/8” -3 3/4” | 8.5-9.5 |\n| 7 | 5 15/16” | 15 | 3 5/8” -4” | 9.5-10.5 |\n| 8 | 6 1/4” | 16 | 3 7/8” -4 1/4” | 10-11 |\n| 9 | 6 5/8” | 17 | 4 1/8” -4 1/2” | 10.5-11.5 |\n| 10 | 6 15/16” | 17.5 | 4 3/8” -4 3/4” | 11.5-12.5 |\n| 11 | 7 1/4” | 18 | 4 5/8” -5” | 12-13 |\n| 12 | 7 5/8” | 19 | 4 7/8” -5 1/4” | 12.5-13.5 |\n| 13 | 7 15/16” | 20 | 5 1/8” -5 1/2” | 13-14 |\n| 1 | 8 1/4” | 21 | 5 3/8” -5 3/4” | 13.5-14.5 |\n| 2 | 8 5/8” | 22 | 5 5/8” -6” | 14.5-15.5 |\n| 3 | 8 15/16” | 23 | 5 7/8” -6 1/4” | 15-16 |","cbCaijBGQdrXpt4E","https://ap.wps.com/l/cbCaijBGQdrXpt4E","pdf",89924,"English","# Measuring Instructions\n## Print Scale Accuracy Check\n## How to Measure Kids Feet\n## Size Chart (Foot Length Ranges)","[{\"question\":\"How do I check whether the sizing chart prints to the correct scale?\",\"answer\":\"Measure the box on the chart using a ruler. The height should be 9 inches; if it is not correct, adjust print settings and set page scaling to “none”.\"},{\"question\":\"What should my child wear when measuring their feet?\",\"answer\":\"Socks and braces should be worn when measuring.\"},{\"question\":\"Should I measure one foot or both feet?\",\"answer\":\"Measure both feet and order the shoe that fits the larger of the two.\"}]","Shoe-Measuring-Guide - 3 - 29 - 24 | PDF",1791844014]