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Position emphasizes strong written and verbal communication, customer relationship building, organizational skills, and self-managed focus. Responsibilities include initiating service and repairs, verifying warranty coverage, writing repair orders, scheduling and monitoring service progress, calculating charges, processing payments, and keeping customers informed. 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Jesco is your gateway to adventure and fun, and we have something for every season! Jesco Marine and Power Sports is an excellent company that has been owned and operated in the Flathead Valley for over 38 years, providing long-term job security to our team members.  \nTo apply, email your resume to [hr@jescoboatcenter.com](hr@jescoboatcenter.com. Applications)[. Applications](hr@jescoboatcenter.com. Applications) are also available at Jesco. Ask for Human Resources.  \nJob Description:  \nThe ideal candidate must be able to build and maintain good relationships, be a team player, problem-solve, ask questions, and concisely relay information. We are looking for a focused, self-managed candidate with exceptional organizational skills.  \nAs a Service Writer, you will use your exceptional written and verbal communication skills to understand our customers problems and explain their needs to our technicians and staff.  \nResponsibilities:  \n• As a Service Writer, you will be responsible for initiating services and repairs by describing performance problems and service requests.  \n• Review customer accounts and report changes to internal staff.  \n• Verify warranty coverage, write repair orders, and maintain customer accounts.  \n• Serve as a liaison between the customers and technicians, ensuring technicians understand the customer's needs and the requested/recommended  \nservice/repairs are understood by our customers.  \n• Inspect the units with our customers, verify unit information, obtain photos, and communicate any additional repair and service needs to the customer based on inspections.  \n• Schedule appointments, input repair orders (ROs), monitor service progress, calculate charges, and process payments.  \n• Keeping customers informed of service specials, completion times, and service expenses.  \nSkills/Qualifications  \n• A team player who is focused on providing exemplary customer service  \n• Must have good communication and problem-solving skills  \n• Be able to multitask in a fast-moving environment  \n• Good understanding of mechanical /technical knowledge  \n• Acceptable driving record  \n• Driver’s license (Required)  \nExperience/Education  \n• 4 +Years Previous Service Writer experience, preferred.  \n• 3 Years Previous Writer experience is required.  \n• High School diploma or GED required.  \nJob Type: Full-Time; Hourly; 40 hrs./wk. Monday-Friday; **Weekend Availability** Pay: $17.00-$25.00 Per/Hour. Comprehensive benefits are available, including Employee Discounts!","cbCaicw1LDZf5HcJ","https://ap.wps.com/l/cbCaicw1LDZf5HcJ","pdf",123050,"English","# Job Overview\n## Company Background\n# Job Responsibilities\n## Service Intake and Repair Orders\n## Warranty Verification and Customer Communication\n## Scheduling and Payments\n# Skills and Qualifications\n## Communication and Problem Solving\n## Technical Knowledge and Driving Requirements\n# Experience and Education\n## Service Writer Experience\n## Education Requirements\n# Employment Details\n## Job Type, Hours, and Pay","[{\"question\":\"What does a Service Writer do at Jesco?\",\"answer\":\"The Service Writer initiates services and repairs by describing performance problems and service requests, verifies warranty coverage, writes repair orders, and maintains customer accounts. The role also schedules appointments, monitors service progress, calculates charges, processes payments, and communicates with customers and technicians.\"},{\"question\":\"What skills and qualifications are required?\",\"answer\":\"The candidate must be a team player with strong communication and problem-solving skills, able to multitask in a fast-moving environment, and have a good understanding of mechanical/technical knowledge. An acceptable driving record and a valid driver’s license are required.\"},{\"question\":\"What are the pay, schedule, and benefits for this position?\",\"answer\":\"The job is full-time, hourly, 40 hrs./wk, Monday–Friday, with weekend availability. Pay ranges from $17.00 to $25.00 per hour, and comprehensive benefits are available, including employee discounts.\"}]","Service Writer-Competitive Pay and Benefits | PDF",1789333187]