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Covers system roles and responsibilities, including SDR Admin, QC Tool users, submitters, and oversight users. Explains how to register for SDRS access, navigate landing pages, and use submitter functions to submit SDR and M or D reports, including batch upload and validation failure review. 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The system also supports batch upload of SDR reports and supplemental batch upload, including checks for records that fail validation.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},166667,1788197702,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":125,"read_time":4},8796095027276,"https://avatar.qwps.com/avatar/d3BzX2FwX3Rlc3RfMjUxMTI2XzAxODA=","\bFAA\nAviation Safety\nQuality, Integration, & Executive Service\n    Information Technology Division\n\nService Difficulty Reporting System /SDRS\nUser Manual\nVersion 1.5\n3/17/2026\nPrepared by: Karsun Solutions\n\n\n\n\nTable of Contents\n\u0013 TOC \\h \\z \\t \"Heading 2,1,Heading 3,2,Heading 4,3,Back Matter Heading,1,TableCaption,1,Title Small,1\" \u0014\u0013 HYPERLINK \\l \"_Toc225434775\" \u00141.\tIntroduction\t\u0013 PAGEREF _Toc225434775 \\h \u00141\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434776\" \u00141.1\tOverview\t\u0013 PAGEREF _Toc225434776 \\h \u00141\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434777\" \u00142.\tSDRS System Roles Description\t\u0013 PAGEREF _Toc225434777 \\h \u00142\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434778\" \u00142.1\tSDR Admin User\t\u0013 PAGEREF _Toc225434778 \\h \u00142\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434779\" \u00142.2\tQC Tool User\t\u0013 PAGEREF _Toc225434779 \\h \u00142\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434780\" \u00142.3\tSubmitter User\t\u0013 PAGEREF _Toc225434780 \\h \u00143\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434781\" \u00142.4\tOversight Role User\t\u0013 PAGEREF _Toc225434781 \\h \u00143\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434782\" \u00143.\tRegistering For SDRS Access\t\u0013 PAGEREF _Toc225434782 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434783\" \u00143.1\tADMIN User / QC Tool User\t\u0013 PAGEREF _Toc225434783 \\h \u00144\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434784\" \u00143.2\tOversight User\t\u0013 PAGEREF _Toc225434784 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434785\" \u00143.3\tSubmitter User\t\u0013 PAGEREF _Toc225434785 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434786\" \u00144.\tAccessing the Application and Landing Page\t\u0013 PAGEREF _Toc225434786 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434787\" \u00144.1\tADMIN User view\t\u0013 PAGEREF _Toc225434787 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434788\" \u00144.2\tQC Tool User view\t\u0013 PAGEREF _Toc225434788 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434789\" \u00144.3\tSubmitter User View\t\u0013 PAGEREF _Toc225434789 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434790\" \u00144.4\tOversight User View\t\u0013 PAGEREF _Toc225434790 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434791\" \u00145.\tSDRS Features and Submitter User Functions\t\u0013 PAGEREF _Toc225434791 \\h \u001410\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434792\" \u00145.1\tSubmitter Dashboard\t\u0013 PAGEREF _Toc225434792 \\h \u001410\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434793\" \u00145.1.1\tSDR Status\t\u0013 PAGEREF _Toc225434793 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434794\" \u00145.2\tSubmitting a SDR Report\t\u0013 PAGEREF _Toc225434794 \\h \u001419\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434795\" \u00145.2.1\tSubmitter Information\t\u0013 PAGEREF _Toc225434795 \\h \u001421\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434796\" \u00145.2.2\tCodes\t\u0013 PAGEREF _Toc225434796 \\h \u001421\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434797\" \u00145.2.3\tMajor Equipment Identity\t\u0013 PAGEREF _Toc225434797 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434798\" \u00145.2.4\tProblem Description\t\u0013 PAGEREF _Toc225434798 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434799\" \u00145.2.5\tSpecific Part or Structure Difficulty\t\u0013 PAGEREF _Toc225434799 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434800\" \u00145.2.6\tComponent/Assembly That Includes Defective Part\t\u0013 PAGEREF _Toc225434800 \\h \u001425\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434801\" \u00145.3\tSubmitting M Or D Report\t\u0013 PAGEREF _Toc225434801 \\h \u001428\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434802\" \u00145.3.1\tSubmitter Information\t\u0013 PAGEREF _Toc225434802 \\h \u001429\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434803\" \u00145.3.2\tCodes\t\u0013 PAGEREF _Toc225434803 \\h \u001430\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434804\" \u00145.3.3\tMajor Equipment Identity\t\u0013 PAGEREF _Toc225434804 \\h \u001432\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434805\" \u00145.3.4\tProblem Description\t\u0013 PAGEREF _Toc225434805 \\h \u001432\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434806\" \u00145.3.5\tSpecific Part or Structure Causing Difficulty\t\u0013 PAGEREF _Toc225434806 \\h \u001433\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434807\" \u00145.3.6\tComponent/Assembly That Includes Defective Part\t\u0013 PAGEREF _Toc225434807 \\h \u001434\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434808\" \u00145.3.7\tSubmitted By\t\u0013 PAGEREF _Toc225434808 \\h \u001435\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434809\" \u00145.4\tBatch Upload SDR Report\t\u0013 PAGEREF _Toc225434809 \\h \u001436\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434810\" \u00145.4.1\tSubmitting a Batch Upload\t\u0013 PAGEREF _Toc225434810 \\h \u001436\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434811\" \u00145.4.2\tChecking Records That Failed Validation\t\u0013 PAGEREF _Toc225434811 \\h \u001440\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434812\" \u00145.4.3\tView Batch Upload History\t\u0013 PAGEREF _Toc225434812 \\h \u001441\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434813\" \u00145.5\tBatch Upload Supplemental Records\t\u0013 PAGEREF _Toc225434813 \\h \u001442\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc225434814\" \u00145.5","cbCaiojjenhyKVPz","https://ap.wps.com/l/cbCaiojjenhyKVPz","docx",7961992,"English","# Introduction\n## Overview\n# SDRS System Roles Description\n## SDR Admin User\n## QC Tool User\n## Submitter User\n## Oversight Role User\n# Registering For SDRS Access\n## ADMIN User / QC Tool User\n## Oversight User\n## Submitter User\n# Accessing the Application and Landing Page\n## ADMIN User view\n## QC Tool User view\n## Submitter User View\n## Oversight User View\n# SDRS Features and Submitter User Functions\n## Submitter Dashboard\n## Submitting a SDR Report\n## Submitting M Or D Report\n## Batch Upload SDR Report\n## Batch Upload Supplemental Records\n# SDRS Features and Oversight User Functions\n## Submitting M Or D Report\n## Submitter Dashboard\n# SDR Admin User Registration Application Features","[{\"question\":\"What roles are defined in the SDRS system and what are they responsible for?\",\"answer\":\"SDRS defines an SDR Admin user, QC Tool user, submitter user, and an oversight role user. Each role has distinct functions around accessing the system, managing reports, and overseeing quality control and review.\"},{\"question\":\"How do users register for SDRS access?\",\"answer\":\"Registration is described separately for ADMIN/QC Tool users, oversight users, and submitter users. The manual outlines the specific access registration steps corresponding to each role.\"},{\"question\":\"What are the main ways a submitter can submit reports in SDRS?\",\"answer\":\"Submitters can submit a single SDR report and also submit M or D reports. The system also supports batch upload of SDR reports and supplemental batch upload, including checks for records that fail validation.\"}]","Service Difficulty Reporting System (SDRS) - User Manual - Version 1.5 | DOCX"]