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Permanent  \nServices Director  \nScheme Managers, Senior Workers Leeds and Wakefield  \nHybrid working and flexible working arrangements are available  \n\n| PURPOSE OF THE POST\u003Cbr>1) Having operational and strategic responsibilities, the Senior Manager will have the overall responsibility to ensure the effective management of services within TLA. which currently include\u003Cbr>OWL (Accommodation and support service for young people-Ofsted Registered 24hrs) Carr Beck (Women who continue to drink, 24 hrs)\u003Cbr>Sustain (Housing related floating support)\u003Cbr>Woodside (mental health accommodation support service, 24 hrs)\u003Cbr>2) Supporting services to meet their operational goals and performance targets.\u003Cbr>3) Contributing to the ongoing development\u003Cbr>4) Quality assurance of services including complaints management & appeals. |\n| --- |\n| Main Duties and Responsibilities\u003Cbr>• Ensure services deliver value for money and operate within budget and contract requirements.\u003Cbr>• To line manage and support direct reports and be accountable for their professional development and team practice.\u003Cbr>• Embed trauma informed approaches actively contribute to safe working environments.\u003Cbr>• To promote, develop and ensure ongoing compliance of all TLA’s policies and procedures particularly Safeguarding and Health and Safety.\u003Cbr>• To act as Registered Service Manager or Nominated Individual if required (additional support resources will be given)\u003Cbr>• Act as GDPR specialist (additional training will be given if necessary)\u003Cbr>• Participate in Senior Manager on call rota.\u003Cbr>Professionalism, leadership and learning\u003Cbr>• Contribute to the creation of a learning culture , across the organisation and deliver training across TLA as appropriate.\u003Cbr>• To monitor individual and service performance against agreed targets\u003Cbr>• To assess and meet the training needs of staff including the development of organisational learning and development schedules.\u003Cbr>• To lead in a positive and professional manner, in line with the values of TLA\u003Cbr>Coproduction\u003Cbr>• build and develop relationships with partners , commissioners, and other key stakeholders.\u003Cbr>• work with clients / service users and colleagues to develop initiatives to improve service delivery. |\n\nSafeguarding  \n• Act as the designated lead safeguarding officer for adults or young persons across TLA.  \n• Ensure safeguarding good practice and monitor safeguarding concerns and responses.  \nInnovation  \n• to develop and/or implement new services , redesign restructure existing services.  \n• to contribute to the development of new ideas and new ways of working to bring about increased performance or service improvements.  \nQuality and continuous improvement  \n• Ensure that TLA deliver services that work within agreed Quality Assurance/ Improvement Frameworks and quality standards.  \n• Ensure TLA services are delivering value for money.  \n• Ensure services operate within legislative frameworks – eg Ofsted, Registered Social Landlord  \n• Assist in the preparation of organisational budgets in conjunction with the Finance Director and to ensure that all expenditure is in line with agreed budgets.  \n• Ensure the organisations complaints policy is effectively implemented within all TLA services and to take a lead on appeals.  \nInclusion and diversity  \n• Promote and represent a culture that delivers equity, equality, diversity, and inclusion in line with the core values of the organisation.  \nOther Duties  \n• To deputise for or represent the Service Directors at meetings as requested.  \n• To provide reports to the Chief Executive Officer and TLA Service Director, Senior Leadership Team as requested.  \n• The post holder will be expected to undertake any other duties commensurate with the role as determined by the Se","cbCaicPpwHBeUMJp","https://ap.wps.com/l/cbCaicPpwHBeUMJp","pdf",125822,"English","# Purpose of the post\n## Main duties and responsibilities\n## Safeguarding\n## Innovation\n## Quality and continuous improvement\n## Inclusion and diversity\n## Other duties\n# Person specification","[{\"question\":\"What services does the Senior Manager oversee at TLA?\",\"answer\":\"The role oversees OWL, Carr Beck, Sustain and Woodside, covering accommodation, support, housing-related floating support, and mental health accommodation support services.\"},{\"question\":\"Which quality and compliance responsibilities are required?\",\"answer\":\"The Senior Manager ensures quality assurance, including complaints management and appeals, promotes safeguarding and health and safety compliance, supports GDPR specialization, and participates in on-call rota arrangements.\"},{\"question\":\"What key experience is required in the person specification?\",\"answer\":\"Essential requirements include senior-level management experience, managing safeguarding concerns, delivering targets across multiple contracts, managing finance, and strong written and verbal communication skills.\"}]","Senior Manager Job Description - March 2024 | PDF",1789349046]