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The role establishes repeatable analytical and service management processes, leads reporting and metrics for stakeholders, supports strategic direction, and assists with audits, incidents, corrective actions, and financial assessment 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or systems.",{"name":70,"@type":61,"acceptedAnswer":71},"What portion of the role focuses on reporting and stakeholder communication?",{"text":72,"@type":64},"A dedicated function includes collecting, consolidating, and communicating reporting and data on vendor contracts, performance, and risk to key stakeholders, while ensuring appropriate formal communication with vendors.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},260711,1789345151,{"code":4,"msg":82,"data":83},"success",[84,89,93,98,103,108,113,117,122],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":55,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social 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\nAssigned Headquarters: Sacramento Headquarters  \nPosition Eligible for Telework (Yes/No): Yes  \nJob Description Summary  \nUnder general direction of the Gaming Management Section Manager (IT Manager I), the Senior Gaming Vendor Analyst is responsible for the most complex analytical and technical Gaming Vendor Management (GVM) activities necessary to manage the California State Lottery's (CSL) multibillion dollar gaming system contracts. The Senior Gaming Vendor Analyst is responsible for gaming vendor contract management, performance management, relationship management and risk management. The position functions as an escalation point for resolving vendor product and service issues and is responsible at the staff level for establishing efficient, effective, and repeatable processes within the GVM unit. The duties for this position are focused in the Business Technology Management and Information Technology Project Management domains; however, work may be assigned in other domains as needed.  \nJob Description  \nEssential Functions  \n35% Provide leadership and expertise in the Gaming Vendor Management line of business. Review and establish vendor contract management processes and procedures for the GVM unit. Provide guidance to procurement teams to optimize contract negotiations and ensure compliance of negotiated agreements to established vendor management policies and practices such as articulation of service levels and deliverables. Leads complex analytical activities associated with the procurement, contract management and monitoring of gaming system contracts. Represent GVM on gaming system audit requests and function as the highest-level subject matter expert and coordinator of gaming vendor related services, activities, and tasks. Assist the Manager I and Lottery Contract Manager in establishing, maintaining, and managing vendor performance through a comprehensive set of policies, procedures, tasks, measurements, and metrics. Monitors contractor activities and performance for trends and identifies and escalates strategic risks and opportunities. Analyzes potential discrepancies in contractor job performance, and reviews with the management team. Performs oversight and validation of vendor performance related to vendor services and the implementation of new products, services, and systems. Serve as a point of escalation for vendor issues and disputes and drive those issues to resolution. Manage the formal communication process with vendors, including what information should be communicated, when and by whom, to ensure that the established chain of command is adhered to.  \nManage the collection, consolidation and communication of reporting and data on vendor contracts, performance, and risk to key stakeholders.  \n25% Provide leadership at the senior staff level by assisting management with developing and setting the strategic direction of the Gaming Management Section. Provide support and leadership to the GVM team by performing the most complex work assignments requiring innovative problem-solving where guidance is not readily available. Provide guidance to GVM analysts in the resolution of vendor product and service issues and assists management with the daily operational oversight. Establish and implement guidelines and standards for vendor interaction and relationship management. Serve as the staff level escalation point between the vendor organization and internal customers consuming vendor services and solutions. Establish and execute service management best practices for managing vendor service requests, incidents, problems, and changes. Establish formal, repeatable, and consistent service management processes with integration between vendor and lottery processes and procedures. Manage the implementa","cbCaiqLQ09kOr2iv","https://ap.wps.com/l/cbCaiqLQ09kOr2iv","pdf",243134,6,"English","# Essential Functions\n## Leadership and expertise in GVM\n## Strategic direction and team support\n## Vendor evaluation, oversight, and risk processes\n## Complex projects and IT standards review","[{\"question\":\"What are the Senior Gaming Vendor Analyst’s core responsibilities?\",\"answer\":\"The position is responsible for complex gaming vendor contract management, performance and relationship management, and risk management, including escalation and resolution of vendor issues and disputes.\"},{\"question\":\"How does the role support vendor performance and oversight?\",\"answer\":\"It assists management in establishing and managing vendor performance using policies, measurements, and metrics, monitors contractor trends, and performs oversight and validation related to vendor services and new products or systems.\"},{\"question\":\"What portion of the role focuses on reporting and stakeholder communication?\",\"answer\":\"A dedicated function includes collecting, consolidating, and communicating reporting and data on vendor contracts, performance, and risk to key stakeholders, while ensuring appropriate formal communication with vendors.\"}]","Senior Gaming Vendor Analyst - Job Description | PDF"]