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The role leads development, implementation, and support of solutions providing consolidated student, staff, alumni, contact, prospect, and donor data to improve engagement and information value. Responsibilities include advanced architecture, cloud configuration, system security and confidentiality, workflow and integration development, CRM migrations, automation and AI capabilities, payments compliance, and technical QA through release orchestration.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/senior-crm-developer-job-posting-955887/263013/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/senior-crm-developer-job-posting-955887/263013.png","ImageObject",442,249,{"name":88,"@type":89},"Maeve","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-20","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":76},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the primary purpose of the Senior CRM Developer role?","Question",{"text":108,"@type":109},"The role designs, configures, deploys, and supports the enterprise CRM and applications across the university, ensuring critical solutions are accessible and secure.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Which platforms and applications does the role work with?",{"text":113,"@type":109},"The role supports enterprise CRM development across platforms such as Microsoft Azure and Salesforce, including Salesforce Marketing Cloud, Salesforce, and Microsoft Power BI.",{"name":115,"@type":106,"acceptedAnswer":116},"What are the major application development responsibilities?",{"text":117,"@type":109},"Key duties include leading CRM platform projects, building extensions and workflows, configuring security and compliance, developing integrations, migrating data between environments, implementing automation and AI capabilities, and supporting payments processing and PCI-DSS compliance.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},263013,1789366435,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":73,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":125,"read_time":76},5909877438554,"https://ap-avatar.wpscdn.com/avatar/5600025385ad2bf12a7?_k=1778553567797529272","YORK UNIVERSITY DEPARTMENT OF HUMAN RESOURCES JOB POSTING-YUSA  \n\n| \u003Cbr>JOB TITLE: Senior CRM Developer\u003Cbr>DEPARTMENT/FACULTY: University Information Technology | JOB CODE: 955887\u003Cbr>SALARY BAND: 18 |\n| --- | --- |\n\nJOB PURPOSE:  \nThe Senior CRM Developer role, designs , configures , deploys , and supports the enterprise CRM (e.g. , Microsoft Azure, Salesforce application development Platform) and applications (e.g. , Salesforce, Salesforce Marketing Cloud, Microsoft Power BI) across the University. The role leads the development, implementation, and support of critical enterprise solutions that provide a complete view of students, staff, alumni, contacts, prospects , and donors' consolidated data, improved engagement, and improves compilation of valuable data and information.  \nUnder the direction of the Manager, Student Information System, the Senior CRM Developer role provides advanced system architecture, development and knowledge transfer on the enterprise platform and cloud infrastructure configuration. The role is adept at problem assessment and searches for and implements practical solutions. The Senior CRM Developer role ensures the enterprise CRM system is perpetually and consistently accessible, functioning efficiently, and confidential data is protected and secure.  \nThe Senior CRM Developer role creates, configures, and maintains system components using advanced CRM platform tools and/or custom code. The role develops application functionality and/or extensions to provide reliable, stable, and efficient software solutions and service. The Senior CRM Developer serves as the technical lead for the enterprise CRM platform and is responsible for technical design, recommending business optimized and enterprise architecture aligned solutions and options , performing reliable and efficient development work, QA testing, and implementing solutions. The role will be the technical lead in delivering new integrated business solutions and streamlining technology platforms to help enable a culture of service excellence at the university.  \nThe role articulates and shares how a culture of modern application delivery techniques brings development and operations together for faster delivery times, enables digital transformation, and breaks down silos at York University.  \nMAJOR AREAS OF RESPONSIBILITY:  \n1. Application Development  \nPercentage of time: 65%  \nA. Serves as the technical lead for the enterprise CRM platform solutions and projects. Develops extensions to other enterprise systems, such as PeopleSoft Financials, PeopleSoft HCM, ARMS, LMS, SIS, and Business Intelligence (BI) applications , to support the enterprise data warehouse and analytic reporting.  \nB. Analyzes and translates functional specifications into technical specifications to guide coding and configuration activity. Based on defined requirement(s), recommends, and configures the enterprise CRM platform to meet security, compliance, and clients’ needs.  \nC. Develops and maintains workflows, forms, custom fields , and other Salesforce entities in accordance with defined requirements. Develops secure enterprise workflows on the platform, such as Salesforce Flow Automation, to automate time-consuming manual tasks.  \nD. Develops and maintains integrations between different systems and enterprise source systems using platforms, such as Enterprise Integration Platform (e.g. DataBricks) , Oracle Cloud Integration, TIBCO Scribe, and other relevant platforms. Ensures data accuracy/integrity.  \nE. Migrates CRM data and objects between CRM environments , quality assurance (QA) to production and vice versa, for upgrades and testing. Installs and upgrades CRM environments and related applications in test and production environments.  \nF. Implements new automation functionality using Salesforce Flow Automation and built-in artificial intelligence (AI) capabilities within the enterprise CRM platform. Installs and configures purchased modules and applications. As a lead on ","cbCaiuQJGSj3wOaQ","https://ap.wps.com/l/cbCaiuQJGSj3wOaQ","pdf",290424,8,"English","# Job Purpose\n# Major Areas of Responsibility\n## Application Development","[{\"question\":\"What is the primary purpose of the Senior CRM Developer role?\",\"answer\":\"The role designs, configures, deploys, and supports the enterprise CRM and applications across the university, ensuring critical solutions are accessible and secure.\"},{\"question\":\"Which platforms and applications does the role work with?\",\"answer\":\"The role supports enterprise CRM development across platforms such as Microsoft Azure and Salesforce, including Salesforce Marketing Cloud, Salesforce, and Microsoft Power BI.\"},{\"question\":\"What are the major application development responsibilities?\",\"answer\":\"Key duties include leading CRM platform projects, building extensions and workflows, configuring security and compliance, developing integrations, migrating data between environments, implementing automation and AI capabilities, and supporting payments processing and PCI-DSS compliance.\"}]","Senior CRM Developer - Job Posting 955887 | PDF"]