[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-280383-105":53,"doc-detail-280383-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","sample-letter-regarding-client-services-during-covid-19","Sample Letter Regarding Client Services during COVID-19","","Sample client notification letter addressing concerns related to coronavirus (COVID-19) and its effect on therapy appointments. Explains that the office remains open while services may shift from in-person meetings to teleadvocacy as conditions change, and outlines safety measures and monitoring aligned with CDC, WHO, and state health guidance. Includes instructions for clients with symptoms or exposure, entry procedures, sanitation practices, distancing, and conditions for cancelling in-person visits.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/sample-letter-regarding-client-services-during-covid-19/280383/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/sample-letter-regarding-client-services-during-covid-19/280383.png","ImageObject",442,249,{"name":88,"@type":89},"Genevieve","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-19","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":8},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"Will appointments continue in person during the COVID-19 situation?","Question",{"text":108,"@type":109},"The office is open for now, but services may switch from in-person meetings to teleadvocacy if conditions worsen. The program will notify clients as soon as possible if a change is required.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What should a client do if they have symptoms or were exposed to COVID-19?",{"text":113,"@type":109},"Clients with cough, fever, cold/flu-like symptoms, or coronavirus exposure should not come to the office. They should contact the program so the appointment can be scheduled by telephone.",{"name":115,"@type":106,"acceptedAnswer":116},"What safety measures are being implemented at the office?",{"text":117,"@type":109},"The letter states that waiting areas and bathrooms are disinfected regularly, the main entry door may be propped open to improve airflow, tissues and hand sanitizer are provided, and chairs are spaced six feet apart. Staff also monitor their health and may cancel in-person appointments if symptoms or exposure are identified.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},280383,1790211459,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":8,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":4},1374391974585,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Sample Letter Regarding Client Services  \nDear Client,  \nI wanted to reach out to you to address concerns you might have about the coronavirus (COVID-19) and how that will impact your therapy appointments. PROGRAM NAME is committed to providing you with access to advocacy services during the pandemic while keeping you safe and healthy. As of now, our office is open. However, things are fluid and we may have to move from in-person meetings to teleadvocacy sessions if the situation worsens. If that happens, we will let you know as soon as possible. If you would prefer to start meeting via telephone now, please let us know.  \nWe’re monitoring the pandemic closely and following the recommendations of the Centers for Disease Control and Infection (CDC), the World Health Organization (WHO), and the Wisconsin Department of Health Services. We're implementing the following safety precautions to protect your health and our own.  \nIf you have a cough, fever, or any cold or flu-like symptoms, or you've been exposed to the coronavirus, please do not come to the office. Please contact us and we can schedule an appointment via telephone instead.  \nWe’re doing everything we can to reduce possible exposure at the PROGRAM NAME. Our waiting areas and bathrooms will be disinfected regularly. The main entry door to our suite will be propped open to limit contact with high frequency touch areas and increase air flow. Tissues and hand sanitizer will be available in our waiting rooms.  \nEveryone at PROGRAM NAME will wash our hands for 20 seconds with soap and water between sessions and will avoid shaking hands. We ask you to do the same.  \nIf you'd prefer to wait in your car instead of our waiting room, just call us at XXX-XXX-XXXX when you arrive. We will let you know when we are ready for you our session and you can come straight back to the advocate’s office. Children under 12 are not allowed in our waiting rooms until further notice.  \nWe will disinfect our offices with Lysol between every session. I’ve made sure that there is six feet of space between our chairs. This is the distance recommended by the CDC and WHO.  \nOur staff will be monitoring their health closely. If your advocate is experiencing any symptoms, or is exposed to the virus, we will cancel all in-person appointments and contact you to set up telephone appointments.  \nIn the event that our staff or any of our clients contract COVID-19, we may be required to disclose names and contact details of people we have been in contact with to the Iowa Department of Public Health, as well as the nature of our contact. We will protect your privacy as much as is possible, while giving necessary information to the department.  \nPlease take good care of yourself. We look forward to speaking with you soon.","cbCaidEKsbl0BbZc","https://ap.wps.com/l/cbCaidEKsbl0BbZc","pdf",115940,"English","# Client Services During COVID-19\n## Office Status and Communication\n## Safety Precautions and Infection Control\n## Appointment Scheduling and Health Monitoring","[{\"question\":\"Will appointments continue in person during the COVID-19 situation?\",\"answer\":\"The office is open for now, but services may switch from in-person meetings to teleadvocacy if conditions worsen. The program will notify clients as soon as possible if a change is required.\"},{\"question\":\"What should a client do if they have symptoms or were exposed to COVID-19?\",\"answer\":\"Clients with cough, fever, cold/flu-like symptoms, or coronavirus exposure should not come to the office. They should contact the program so the appointment can be scheduled by telephone.\"},{\"question\":\"What safety measures are being implemented at the office?\",\"answer\":\"The letter states that waiting areas and bathrooms are disinfected regularly, the main entry door may be propped open to improve airflow, tissues and hand sanitizer are provided, and chairs are spaced six feet apart. Staff also monitor their health and may cancel in-person appointments if symptoms or exposure are identified.\"}]","Sample Letter Regarding Client Services during COVID-19 | PDF",1789538356]