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Owns end-to-end go-to-market process management, sales process design, systems development alignment, internal sales training, and change management across Partnerships, Technology, Finance and Programmes. Ensures Salesforce data quality, delivers insight-led recommendations on forecasts and performance metrics, and improves funnel performance. 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Occasional travel across the regions required.  \nMain objectives  \nThe purpose of the Sales Operations Manager is to increase sales productivity across our Partnerships department by simplifying processes and implementing improvements. This role will project manage improvement projects and process design aimed at benefiting the Partnerships Department. In addition, this role is responsible for matrix-working with colleagues across teams in Partnerships, Technology, Finance and Programmes to ensure business processes are effective, efficient and ensure an excellent customer experience.  \nMain responsibilities  \nProject Management  \n> Manage from end-to-end the go-to-market process, liaising with colleagues from Partnerships, Programmes, Technology and Finance.  \n> Manage School Partnerships sales process design, working with colleagues across the organisation to ensure our processes are effective, efficient, integrated & customerfocused  \n> Manage systems development projects (both Salesforce and smaller additional sales technology), ensuring the needs of the School Partnerships team are reflected in the requirements and outcomes of these projects.  \n> Manage the design and delivery of internal sales specific training.  \n> Develop and effectively deliver change management across all projects, leading a matrix of internal stakeholders to enact and embed those changes.  \nManagement Information and Data Analysis  \n> Manage the quality of our data on Salesforce, and work with colleagues across  \nPartnerships to ensure accuracy and consistency of data input and quality.  \n> Provide recommendations and take actions based on strategic objectives, forecast or performance metrics.  \n> Work with the Data and Continuous Improvement manager to define and deliver techniques to improve the funnel performance for sales management because of insights from our performance data.  \n> Define the key questions and big problems that we want answered/solved and work with the Data and CI team to develop responses and decision-level data for teams.  \nBusiness Process Design  \n> Identify and eliminate sales process bottlenecks and inconsistencies.  \n> Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools.  \n> Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent.  \n> Partner with area teams, E&A and marketing to refine lead qualification process  \n> Refine customer segmentation and help create a plan to enhance repeat business and upsell processes.  \nOther Responsibilities  \n> Day-to-day administration of our CRM system, spotting data errors and inconsistencies in the system and working with the Technology team to overcome smaller problems not covered by large development projects.  \n> Facilitate cross-departmental sharing of best practice, in response to national and regional progress against targets.  \n> Work with the department to build a strong and effective national School Partnershipsteam, developing a culture of collaboration, staff development and continuous improvement.  \nKey Skills and Experience  \nEssential  \nThe successful candidate will demonstrate their commitment to the mission to improve the education and outcomes of children from disadvantaged backgrounds. They will also be able","cbCaidqFlIi9Gy72","https://ap.wps.com/l/cbCaidqFlIi9Gy72","pdf",600238,"English","# Role overview\n## Main objectives\n## Main responsibilities\n### Project management\n### Management information and data analysis\n### Business process design\n### Other responsibilities\n## Key skills and experience\n### Essential\n### Desirable","[{\"question\":\"What are the main objectives of the Sales Operations Manager role?\",\"answer\":\"Increase sales productivity across the School Partnerships team by simplifying processes, delivering improvement projects, and ensuring effective, efficient business processes with an excellent customer experience.\"},{\"question\":\"Which systems and data responsibilities does the role include?\",\"answer\":\"Manage Salesforce data quality and CRM day-to-day administration, provide recommendations based on performance metrics, and work with the Data and Continuous Improvement team to improve funnel performance and reporting insights.\"},{\"question\":\"What are the key project management and change management expectations?\",\"answer\":\"Manage the end-to-end go-to-market process, lead systems development projects reflecting team requirements, deliver internal sales training, and implement change management by coordinating a matrix of internal stakeholders.\"}]","Sales Operations Manager - School Partnerships - Job description | PDF",1789344052]