[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-288391-105":53,"doc-detail-288391-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","rxbenefits-welcome-and-plan-information-packet-prescription-benefit-coverage-member-services","RxBenefits Welcome and Plan Information Packet - Prescription Benefit Coverage & Member Services","","Welcome to the RxBenefits program effective September 1, 2024, while CVS Caremark remains the source for County Health Plan prescriptions. The packet explains how RxBenefits supports member services and provides access to the My RxBenefits Member Portal 24/7 for claims history and ID cards. It details pharmacy coverage for County of Sonoma, including PPO and EPO retail and mail-order copays, specialty medication rules, mail-order sign-up guidance, and how to locate drugs via CVS’s website and mobile app.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/rxbenefits-welcome-and-plan-information-packet-prescription-benefit-coverage-member-services/288391/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/rxbenefits-welcome-and-plan-information-packet-prescription-benefit-coverage-member-services/288391.png","ImageObject",442,249,{"name":88,"@type":89},"Caleb Sterling","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-24","2026-09-17",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"When does RxBenefits take effect, and what remains the prescription source?","Question",{"text":108,"@type":109},"RxBenefits takes effect September 1, 2024. Members retain CVS Caremark as the source for County Health Plan prescriptions.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What information and services are available in the My RxBenefits Member Portal?",{"text":113,"@type":109},"The portal provides 24/7 access to pharmacy benefits information, including viewing and downloading ID cards, up to 18 months of claims history, and chat with live agents.",{"name":115,"@type":106,"acceptedAnswer":116},"How are out-of-pocket costs handled under the plan's MOOP and copay structure?",{"text":117,"@type":109},"The plan defines Maximum Out of Pocket (MOOP) for non-embedded pharmacy claims, and once the family MOOP is met, covered prescriptions are paid at 100%. Generic Dispense as Written policy does not apply to the MOOP.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},288391,1790184842,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":20,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":47},962084925290,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","Dear Plan Member,  \nWe’re excited to welcome you to the RxBenefits family effective September 1, 2024. While you will retain CVS Caremark® as your source for County Health Plan prescriptions, RxBenefits will provide new front end customer service for your CVS Caremark® prescription coverage as part of your County Health Plan health insurance. To ensure no misunderstanding, we will facilitate the continued partnership with County of Sonoma and CVS Caremark® to bring you the best-inclass pharmacy benefits you are accustomed to. Our goal is to ensure your safety, make every effort to reduce your out-of-pocket costs, and promptly address any questions or issues that may arise to ensure you get the maximum value from your County benefits plan.  \nThis packet is designed exclusively for you, and includes the following helpful resources that provide important information about your pharmacy plan:  \n• Prescription Benefit Coverage for County of Sonoma  \nThis document gives you an easy-to-understand breakdown of all the important details of the coverage through your new pharmacy plan.  \n• Member Services Support Contact Information  \nOur professional member services representatives are available to support you should any questions or issues arise.  \n• My RxBenefits Member Portal  \nCreated foryour convenience, My RxBenefits gives you access to your pharmacy benefits information 24/7, from any device. View and download ID cards, access up to 18 months of claims history, and chat with live agents at Member.RxBenefi[ts.com](ts.com).  \n• Details on Accessing CVS Caremark®’s Website & Mobile App  \nCounty of Sonoma will continue to utilize CVS as your claims manager, giving you access to one of the largest national pharmacy networks. CVS’s web portal and app will help you manage your medications anywhere, anytime, search for the nearest retail pharmacy, and check drug interactions.  \n• Information on How to Sign-Up for Mail Order  \nGet up to a three-month supply of your maintenance medication(s) delivered safely and reliably right to your door. Save time and money!  \nYour permanent ID card(s) will be distributed to you shortly by CVS Caremark® . If you need to fill a prescription before your card(s) arrives, simply provide all the information on the card below to the pharmacy to process your request.  \nRXBIN: 004336  \nRXPCN: ADV  \nRXGRP: RX2169  \nIf there are any questions regarding prescription coverage,  \nplease contact RxBenefits:  \n• Call: 800 .334.8134, Monday – Friday 7:00 [a.m. to 8:00](a.m. to 8:00) p.m. CT  \n• Email: CustomerCare@rxbenefi[ts.com](ts.com)  \n• Chat with a live agent via member portal: Monday – Friday, 9:00 [a.m. to 6:00](a.m. to 6:00) p. m. CT  \n• Pharmacist: call Pharmacy Help Desk: 800.364.6331  \nPlease reach out to us at any time if you have any questions or concerns. We are thrilled to be partnering with you to take your pharmacy benefit to the next level.  \nSincerely,  \nYour RxBenefits Team  \nPrescription Benefit Coverage  \nCounty of Sonoma | Administered by RxBenefits, Inc. and Caremark, Effective September 1, 2024  \nNote: Members may contact RxBenefits Member Services at [1.800.334.8134 or visit](1.800.334.8134 or visit caremark.com. If)[ ](1.800.334.8134 or visit caremark.com. If)[caremark.com](1.800.334.8134 or visit caremark.com. If)[. If](1.800.334.8134 or visit caremark.com. If) there are any additional questions, please contact your Human Resource Department. Please note the effective date on this documentation is a reflection of the last update to this plan. This document is a current representation of the plan benefit at this time.  \nPPO Plan  \n\n| Retail Pharmacy Coverage (01-34 Day Supply) In Network Pharmacy |  |\n| --- | --- |\n| Generic | $5.00 |\n| Preferred Brand | $20.00 |\n| Non-Preferred Brand | $40.00 |\n\n\n| Retail Pharmacy Coverage (35-90 Day Supply) In Network Pharmacy |  |\n| --- | --- |\n| Generic | $10.00 |\n| Preferred Brand | $40.00 |\n| Non-Preferred Brand | $80.00 |\n\n\n| Mail Order Extended Supply (01-90 Day S","cbCaippfphTrGSD3","https://ap.wps.com/l/cbCaippfphTrGSD3","pdf",9538327,"English","# Prescription Benefit Coverage\n## Member Services Support\n## My RxBenefits Member Portal\n## Accessing CVS Caremark Website & Mobile App\n## Mail Order Sign-Up\n## PPO Plan Copays\n## EPO Plan Copays\n## Accumulations (MOOP)\n## Specialty Medications","[{\"question\":\"When does RxBenefits take effect, and what remains the prescription source?\",\"answer\":\"RxBenefits takes effect September 1, 2024. Members retain CVS Caremark as the source for County Health Plan prescriptions.\"},{\"question\":\"What information and services are available in the My RxBenefits Member Portal?\",\"answer\":\"The portal provides 24/7 access to pharmacy benefits information, including viewing and downloading ID cards, up to 18 months of claims history, and chat with live agents.\"},{\"question\":\"How are out-of-pocket costs handled under the plan's MOOP and copay structure?\",\"answer\":\"The plan defines Maximum Out of Pocket (MOOP) for non-embedded pharmacy claims, and once the family MOOP is met, covered prescriptions are paid at 100%. Generic Dispense as Written policy does not apply to the MOOP.\"}]","RxBenefits Welcome and Plan Information Packet - Prescription Benefit Coverage & Member Services | PDF",1789633437]