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It explains the rostering process flow, how to apply A–Z guidelines, and how to manage key activities such as allocated day off, annual leave, skills and time-in-lieu recording, roster requests, template development, vacancies, and the use of casual, agency, and locum medical officers. It also outlines measures of success, temporary individual arrangements, and supporting forms and spreadsheets to support compliant, effective rostering.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/rostering-best-practice-rostering-resource-manual-version-2-nsw-ministry-of-health/286993/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/rostering-best-practice-rostering-resource-manual-version-2-nsw-ministry-of-health/286993.png","ImageObject",442,249,{"name":88,"@type":89},"Aran","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-20","2026-09-17",true,{"@type":98,"interactionType":99,"userInteractionCount":76},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the purpose of the Rostering Resource Manual?","Question",{"text":108,"@type":109},"It provides a framework, principles, and step-by-step guidance for defining and implementing rostering practices across NSW Health, including standard processes and supporting tools.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Which key rostering topics are covered in the guidelines?",{"text":113,"@type":109},"The manual includes guidance on allocated day off, annual leave, management and recording of skills, time in lieu of overtime, roster requests management, roster template development, vacancy management, and the use of casual, agency, and locum staff.",{"name":115,"@type":106,"acceptedAnswer":116},"How does the manual support governance and compliance in rostering?",{"text":117,"@type":109},"It emphasizes that rosters must conform to relevant regulatory frameworks such as anti-discrimination, Work Health and Safety legislation, industrial awards, and NSW Health and LHD/SHN policies, and it includes measures of success and governance-related processes.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},286993,1789631772,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":76,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":125,"read_time":140},137455076865,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","ROSTERING  \nBEST PRACTICE  \nROSTERING RESOURCE MANUAL  \nVERSION 2.1  \nNSW MINISTRY OF HEALTH  \n73 Miller Street  \nNORTH SYDNEY NSW 2060 Tel. (02) 9391 9000  \nFax. (02) 9391 9101 TTY. (02) 9391 9900 [www.health. nsw.gov.au](www.health. nsw.gov.au)  \nFor information on this document please contact:  \nROSTERING BEST PRACTICE, SYSTEM PERFORMANCE SUPPORT BRANCH, HSSG [Email. rostering@doh.health. nsw.gov.au](Email. rostering@doh.health. nsw.gov.au)  \nThis work is copyright. It may be reproduced in whole or in part for study or training purposes subject to the inclusion of an acknowledgement of the source. It may not be reproduced for commercial usage or sale. Reproduction for purposes other than those indicated above requires written permission from the NSW Ministry of Health.  \n© NSW Ministry of Health 2016  \nSHPN (SR) 160350  \nISBN is 978-1-76000-493-4  \nFurther copies of this document can be downloaded from the NSW Health website [http://www.health. nsw.gov.au/Performance/Rostering/](http://www.health. nsw.gov.au/Performance/Rostering/)  \nAugust 2016  \nContents  \nINTRODUCTION..............................................2  \nPurpose of the document......................................... 2  \nTarget audience ............................................................. 3  \nHow to use the resource manual ......................... 3  \nConsultation process................................................... 3  \nDEFINITIONS .................................................. 4  \nNSW HEALTH ROSTERING PRINCIPLES .....................................................5  \nTHE ROSTERING PROCESS........................ 6  \nIntroduction to the Rostering Process Flowchart ........................................................ 6  \nRostering Process Flowchart .................................. 7  \nIntroduction to the Rostering Roles and Responsibilities Tool..........................................12  \nRostering Roles and Responsibilities .................12  \nRostering Roles and Responsibilities Tool.......12  \nNSW HEALTH ROSTERING GUIDELINES................................................... 13  \nApproach to using the guidelines........................13  \nGuideline summary table/matrix .........................13  \nIndividual guidelines A-Z..........................................16  \nAllocated Day Off Management .........................16  \nAnnual Leave Management .................................. 21  \nManagement and Recording of Skills ..............24  \nManagement of Time in Lieu of Overtime .....26  \nRoster Requests Management ...........................29  \nRoster Template Development........................... 33  \nRoster Vacancy Management (Junior Medical Officers) .......................................36  \nRoster Vacancy Management and Utilisation of Casual and Agency Staff............39  \nRostering Measures of Success ..........................43  \nTemporary Individual Roster Arrangements............................................................46  \nUtilisation of Locum Medical Officers .........................................................................50  \nAPPENDIX ..................................................... 53  \nSupporting tools..........................................................53  \nTIL Recording and Balance Spreadsheet.......53  \nTemporary Individual Roster Arrangements Request Form .............................54  \nRecording Approved Time In Lieu of Overtime Form .................................................... 55  \nSample Roster Requests Form...........................56  \nSample Shift Swap Form ...................................... 57  \nRostering Measures of Success Checklist......58  \nUtilisation of Locum Medical Officers Flowchart .................................................................... 59  \nRostering Resource Manual 2016 NSW HEALTH PAGE 1  \nIntroduction  \nThe Rostering Best Practice team (formerly Rostering Centre of Excellence) was formed in 2009 to assess the status of rosteri","cbCaiuVVucKHaavx","https://ap.wps.com/l/cbCaiuVVucKHaavx","pdf",1733909,64,"English","# Introduction\n## Purpose of the document\n## Target audience\n## How to use the resource manual\n## Consultation process\n# Definitions\n# NSW HEALTH ROSTERING PRINCIPLES\n# THE ROSTERING PROCESS\n## Rostering Process Flowchart\n## Rostering Roles and Responsibilities Tool\n# NSW HEALTH ROSTERING GUIDELINES\n## Guideline summary table/matrix\n## Individual guidelines A-Z\n# Appendix\n## Supporting tools","[{\"question\":\"What is the purpose of the Rostering Resource Manual?\",\"answer\":\"It provides a framework, principles, and step-by-step guidance for defining and implementing rostering practices across NSW Health, including standard processes and supporting tools.\"},{\"question\":\"Which key rostering topics are covered in the guidelines?\",\"answer\":\"The manual includes guidance on allocated day off, annual leave, management and recording of skills, time in lieu of overtime, roster requests management, roster template development, vacancy management, and the use of casual, agency, and locum staff.\"},{\"question\":\"How does the manual support governance and compliance in rostering?\",\"answer\":\"It emphasizes that rosters must conform to relevant regulatory frameworks such as anti-discrimination, Work Health and Safety legislation, industrial awards, and NSW Health and LHD/SHN policies, and it includes measures of success and governance-related processes.\"}]","ROSTERING BEST PRACTICE - ROSTERING RESOURCE MANUAL - VERSION 2 - NSW MINISTRY OF HEALTH | PDF",22]