[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-164476-105":53,"doc-detail-164476-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","role-play-card-practise-999-emergency-call-skills","Role-play card - practise - 999 emergency call skills","","Role-play cards for practising realistic 999 emergency calls cover four emergency scenes and the essential first aid questioning and actions. The scripts use a teacher acting as the call operator, with a helper providing details, including address confirmation, contact numbers, scene safety, and patient condition checks. Scenarios include an unresponsive breathing person, poisoning/harmful substance, stroke, and severe allergic reaction, with staging and prop guidance for phones and equipment such as an epipen.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/role-play-card-practise-999-emergency-call-skills/164476/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/role-play-card-practise-999-emergency-call-skills/164476.png","ImageObject",442,249,{"name":88,"@type":89},"Eden","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-23","2026-08-31",true,{"@type":98,"interactionType":99,"userInteractionCount":79},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"How should the roles be arranged for each 999 role play?","Question",{"text":108,"@type":109},"Each role play uses a helper and a call handler. The teacher starts as the call operator, and the call begins on a separate page for each scenario.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What props are recommended to stage the emergency call?",{"text":113,"@type":109},"Use a prop to represent a phone for the helper, and a desk plus a phone and computer prop for the call handler. For the severe allergic reaction scene, an epipen prop may be used.",{"name":115,"@type":106,"acceptedAnswer":116},"What emergency situations do the practise scenes cover?",{"text":117,"@type":109},"There are four scenes based on different emergencies: an unresponsive breathing person, poisoning/harmful substance, stroke, and a severe allergic reaction.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},164476,1788153855,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":79,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":30,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":125,"read_time":139},1374391974468,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Role-play card - practise\nCalling\n999.\nThe scenes\nThere are four scenes below, each based around a different emergency situation. The role plays are on the following first aid skills: unresponsive and breathing, poisoning/harmful substance, stroke and severe allergic reaction.\nStaging and prop suggestions\nYou will need a prop to represent a phone for the helper and a desk and a prop to represent a phone and a computer for the call handler. For the severe allergic reaction role play you may wish to have a prop to act as the epipen.\nThe roles\nEach role play consists of a helper and a call handler. The teacher takes the brief role of the call operator at the beginning of each role play. A further student can play the role of the person suffering the emergency if you wish. Each role play starts on a separate page.\n\u000f\nRole play one – unresponsive and breathing\nCall operator (teacher): Hello, emergency service operator. Which service do you require? Fire, police or ambulance?\nHelper: Ambulance\nCall operator connects.\nCall handler: Ambulance service, what’s the address of the emergency?\nHelper: gives address\nCall handler: Can you give me the full address again just to confirm?\nHelper: gives address\nCall handler: Can I take a contact telephone number please?\nHelper: gives telephone number\nCall handler: Are you calling about yourself or someone else?\nHelper: Someone else\nCall handler: Are they male or female? (The teacher confirms to the group that this is an important question for the remainder of a 999 call – for example if the person is female with abdominal pain the following questions would be different for a man with abdominal pain).\nHelper: Male\nCall handler: What’s happened today?\nHelper: Me and my mates have been celebrating our exams and we’ve had a bit to drink. My mate was being sick but now he’s on the floor and he won’t wake up.\nCall handler: Is he responsive?\nHelper: No – I said, he won’t wake up.\nCall handler: Is he breathing normally?\nHelper: Yes\nCall handler: So he’s breathing nice and regularly?\nHelper: Yes\nCall handler: Is his breathing noisy?\nHelper: No\nCall handler: The ambulance is being organised for you now.\nSo the address we will be sending the ambulance to is: (reads address back). Can you confirm that’s correct?\nHelper: Yes\nCall handler: Is there any further information that will help the crew find the address?\nHelper: No\nCall handler: And is the scene safe?\nHelper: Yes\nCall handler: The ambulance is being organised right now, but I just need to ask you a few more questions but this won’t delay the ambulance reaching you. Okay?\nHelper: Yes\nCall handler: What I want you to do now is gently turn him onto his side supporting his head, can you do that for me?\nHelper: Yes – we’ve put him on his side already.\nCall handler: Well done. Now I want you to stay with him and make sure he keeps breathing all the time. Can you do that for me?\nHelper: Okay\nCall handler: And make sure he doesn’t get too cold or overheated?\nHelper: Okay\nCall handler: I want you to keep an eye on him. If he develops any new symptoms, his condition gets worse, changes or you have any other concerns, call 999 immediately and update us.  Can you do that?\nHelper: Yes\nCall handler: And I don’t want you to call anyone else on this number in case we need to call you back.\nHelper: Okay\nCall handler: Is there anyone else there who can go and meet and direct the vehicle?\nHelper: Yes\nCall handler: Okay, great.\n(The call handler may ask some additional questions here about the scene/address)\nIs he still breathing nice and regularly?\nHelper: Yes\n(Depending on the level of conversation with the caller the call handler may stay on the phone with the helper or they may choose to finish the call.)\nSo you’re going to stay with him?\nHelper: Yes\nCall handler: Help is on the way and I’m going to leave you now but don’t forget if he develops any new symptoms, his condition gets worse, changes or you have any other concerns call 999 immediately and update us. Is tha","cbCailCEPM6itwSo","https://ap.wps.com/l/cbCailCEPM6itwSo","docx",518541,"English","# Calling 999\n## Scenes and role setup\n## Staging and prop suggestions\n# Role play one: unresponsive and breathing\n## Call questions and instructions\n# Role play two: poisoning/harmful substance\n## Responsiveness and tablet details","[{\"question\":\"How should the roles be arranged for each 999 role play?\",\"answer\":\"Each role play uses a helper and a call handler. The teacher starts as the call operator, and the call begins on a separate page for each scenario.\"},{\"question\":\"What props are recommended to stage the emergency call?\",\"answer\":\"Use a prop to represent a phone for the helper, and a desk plus a phone and computer prop for the call handler. For the severe allergic reaction scene, an epipen prop may be used.\"},{\"question\":\"What emergency situations do the practise scenes cover?\",\"answer\":\"There are four scenes based on different emergencies: an unresponsive breathing person, poisoning/harmful substance, stroke, and a severe allergic reaction.\"}]","Role-play card - practise - 999 emergency call skills | DOCX",6]