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With accelerating pace of change and new communication/management technologies, organizations increasingly need professionals to implement and manage transitions and realize benefits. This literature review synthesizes books, articles, journals, and prior studies to examine the role of change management, concluding that structured methods help analyze change impact, identify risks, and mitigate challenges to minimize disruption and downtime.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/role-of-change-management-in-improving-organizational-performance/249783/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/role-of-change-management-in-improving-organizational-performance/249783.png","ImageObject",442,249,{"name":88,"@type":89},"Riley West","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-28","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the relationship between organizational performance and operational efficiency?","Question",{"text":109,"@type":110},"Organizational performance is reflected in an organization’s ability to meet goals effectively and efficiently, which aligns with operational efficiency objectives.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How does change management help organizations during transitions?",{"text":114,"@type":110},"Change management facilitates a smooth transition from current to desired future conditions by using structured methodologies to analyze impacts, identify risks, and develop mitigation plans.",{"name":116,"@type":107,"acceptedAnswer":117},"What outcomes result from a well-executed change management approach?",{"text":118,"@type":110},"It minimizes disruption, reduces downtime, and ensures employees and stakeholders are adequately prepared for change.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},249783,1791744984,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":101,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":79},1099523885074,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","The Role of Change Management in Improving Organizational Performance  \nMuhammad Mukhlis  \nFaculty of economics and business, Esa Unggul University, Bekasi, indonesia [E-Mail: muhammadmukhlis447@esaunggul.ac.id](E-Mail: muhammadmukhlis447@esaunggul.ac.id)  \nAri Anggarani Winadi Prasetyoning Tyas  \nFaculty of economics and business, Esa Unggul University, Bekasi, indonesia E-Mail: [ari.anggarani@esaunggul.ac.id](ari.anggarani@esaunggul.ac.id)  \nABSTRACT  \nAn organization's achievement of operational efficiency goals and objectives. The ability of an organization to meet its targets effectively and efficiently is organizational performance. Communication and management technology innovations have revolutionized the way we do almost everything. As the pace of change accelerates, the demand for professionals who can help organizations implement and manage these changes and realize organizational benefits also increases. This research aims to determine the concept of the role of change management in improving organizational performance. This research uses a literature review method with data obtained through searching for books, articles, journals, and previous research results on similar topics. This research concluded that change management plays an important role in facilitating a smooth transition from current conditions to desired future conditions. By using structured methodologies and tools, organizations can analyze the impact of change, identify potential risks and challenges, and develop comprehensive plans to mitigate them. A well-executed change management approach will minimize disruption, reduce downtime, and ensure that employees and stakeholders are adequately preparedfor change.  \nKeywords: Change Management, Performance, Operational, Efficiency, Goals.  \nABSTRAK  \nTercapainya suatu organisasi mengenai maksuddan tujuan efisiensi operasional. Kemampuansuatu organisasi dalam memenuhi sasarannya secara efektif dan efisien adalah kinerja organisasi. Inovasi teknologi komunikasi dan manajemen telah merevolusi cara kita melakukan hampirsemuahal. Seiring dengan semakin cepatnya kecepatan perubahan, maka permintaan akan tenaga profesional yang dapat membantu organisasi menerapkan dan mengelola perubahan ini sertamewujudkan manfaat organisasi juga meningkat. Penelitian ini bertujuan untuk mengetahui konsep peran change management dalam meningkatkan kinerja organisasi. Penelitian ini menggunakan metode literature review dengan data yang diperoleh melaluipencarian buku, artikel, jurnal, maupun hasil penelitian terdahulu dengan topik sejenis. Penelitian ini menemukan kesimpulan bahwa change management memainkan peran penting dalam memfasilitasikelancaran transisi dari kondisi saat ini ke kondisi masa depan yang diinginkan. Dengan menggunakanmetodologi dan alat yang terstruktur, organisasi dapat menganalisis dampak perubahan, mengidentifikasipotensi risiko dan tantangan, dan mengembangkan rencana komprehensif untukmemitigasinya. Pendekatan manajemen perubahan yang dilaksanakan dengan baik akanmeminimalkan gangguan, mengurangi waktu henti, dan memastikan bahwa karyawan dan pemangku kepentingan cukup siap menghadapiperubahan.  \nKata kunci: Manajemen Perubahan, Kinerja, Operasional, Efisiensi, Sasaran  \nRole of Change Management  \n773  \nSubmitted:  \n10 FEBRUARI 2024  \nAccepted:  \n21 MARET 2024  \nJIMKES  \nJurnal Ilmiah Manajemen Kesatuan  \nVol. 12 No. 3, 2024 pp. 773-782  \nRole of Change Management  \n 774   \nINTRODUCTION  \nThe achievement of an organization concerning its expected aims and objectives is known as operational efficiency. The ability of an organization to meet its targets effectively and efficiently is organizational performance. Understanding the success of the organization compared to its competitors is very relevant for staff and management and what improvements must be made to ensure they maintain a competitive advantage in the market (Simons, 2019). Top managers find it difficult to implement transitions if they ","cbCaib8Ri4ubUHl8","https://ap.wps.com/l/cbCaib8Ri4ubUHl8","pdf",180518,"English","# Introduction\n## Organizational performance and efficiency\n## Change management as a structured transition approach\n## Managing resistance and preparing stakeholders","[{\"question\":\"What is the relationship between organizational performance and operational efficiency?\",\"answer\":\"Organizational performance is reflected in an organization’s ability to meet goals effectively and efficiently, which aligns with operational efficiency objectives.\"},{\"question\":\"How does change management help organizations during transitions?\",\"answer\":\"Change management facilitates a smooth transition from current to desired future conditions by using structured methodologies to analyze impacts, identify risks, and develop mitigation plans.\"},{\"question\":\"What outcomes result from a well-executed change management approach?\",\"answer\":\"It minimizes disruption, reduces downtime, and ensures employees and stakeholders are adequately prepared for change.\"}]","Role of Change Management in Improving Organizational Performance | PDF",1789253019]