[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-353315-105":3,"detail-sidebar-cat-1-en-105":80,"doc-detail-353315-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":73,"head_meta":75,"extra_data":77,"updated_unix":79},105,"en","risk-business-continuity-insurance-service-level-agreement-202425-service-schedule","Risk, Business Continuity & Insurance Service Level Agreement - 2024/25 - Service Schedule","","Risk, Business Continuity & Insurance Service Level Agreement 2024/25 sets out how the Risk, Business Continuity and Insurance Teams support schools with risk management, business continuity planning, and insurance arrangements. It explains training provision, templates such as a risk register and emergency response & recovery plan, and guidance for managing risks and claims. It details staff roles, service commitments, and school requirements, including timely renewal information, advance notice for extra cover, and compliance with insurance conditions and claim notification timescales.",{"@graph":14,"@context":72},[15,34,55],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/forms/","Forms",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/risk-business-continuity-insurance-service-level-agreement-202425-service-schedule/353315/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/risk-business-continuity-insurance-service-level-agreement-202425-service-schedule/353315.png","ImageObject",442,249,{"name":42,"@type":43},"Fans","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-23","2026-09-22",true,{"@type":52,"interactionType":53,"userInteractionCount":33},"InteractionCounter",{"@type":54},"ViewAction",{"@type":56,"mainEntity":57},"FAQPage",[58,64,68],{"name":59,"@type":60,"acceptedAnswer":61},"What risk management services are included in the schedule?","Question",{"text":62,"@type":63},"The schedule includes opportunity risk management training, advice, and provision of a partially populated template risk register, plus facilitation of a workshop to help produce a robust risk register if required.","Answer",{"name":65,"@type":60,"acceptedAnswer":66},"What business continuity support do schools receive?",{"text":67,"@type":63},"Schools receive business continuity management training, business continuity advice, a template for Emergency Response & Business Recovery plans, and facilitation of a Business Continuity Exercise.",{"name":69,"@type":60,"acceptedAnswer":70},"What responsibilities do schools have for insurance renewals and additional cover?",{"text":71,"@type":63},"Schools must provide all documentation needed for the annual renewal process in a timely manner, request additional specific cover at least seven working days before it is needed, and ensure compliance with communicated insurance conditions, including disclosure and claims notification periods.","https://schema.org",{"og:url":32,"og:type":74,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":76,"canonical":32},"index,follow",{"doc_id":78,"site_id":7},353315,1791542699,{"code":4,"msg":81,"data":82},"success",[83,88,93,98,103,108,112,117,122],{"id":84,"doc_module":22,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},11,"Presentations",90,"presentations",{"id":89,"doc_module":22,"doc_module_name":25,"category_name":90,"show_sort_weight":91,"slug":92},12,"Resumes",80,"resumes",{"id":94,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},14,"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":110,"slug":111},17,40,"forms",{"id":113,"doc_module":22,"doc_module_name":25,"category_name":114,"show_sort_weight":115,"slug":116},18,"Letters",30,"letters",{"id":118,"doc_module":22,"doc_module_name":25,"category_name":119,"show_sort_weight":120,"slug":121},21,"Paper Templates",5,"papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":81,"data":127},{"doc_id":78,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":109,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":33,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":135,"language":136,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":12,"update_tm":140,"read_time":30},5909892330395,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Risk, Business  \nContinuity &  \nInsurance  \nService Level Agreement 2024/25  \nIntroduction from Service Lead  \nDear Headteacher, Chair of Governors and School Business Manager  \nWelcome to the Service Schedule for Risk, Business Continuity & Insurance, which contains all of the information you will need about our services.  \nWe look forward to working with you.  \nJane Cooper  \nRisk & Business Continuity Manager  \nSamantha Woolland Insurance Manager  \nDescription of our Service  \nAll schools should actively engage in risk management which allows you to identify the business risks to which you are exposed and allows you to put in place specific controls to ensure you are protected as much as you can be should the risk occur. Part of considering risks is to decide whether you wish to treat, transfer, tolerate or terminate the risk. Insurance allows you to transfer some of the risk but it cannot remove the possibility of accidents or losses occurring.  \nThe Risk, Business Continuity and Insurance Teams provide services which helps you to ensure you have robust risk management procedures in place; sound business continuity and all of your insurance exposures are covered and will assist you with the handling of any insurance claims which may arise.  \nRisk Management  \n􀁸 Opportunity Risk Management training  \n􀁸 Provision of a partially populated template risk register  \n􀁸 Risk Management advice  \nBusiness Continuity  \n􀁸 Business Continuity management training  \n􀁸 Provision of Emergency Response & Business Recovery plan template  \n􀁸 Business Continuity advice  \nInsurance  \n􀁸 Procurement of insurance contract and annual renewal of insurance policies  \n􀁸 Handling of insurance claims  \n􀁸 Advice on general queries  \n􀁸 Insurance awareness training  \nIndividual Responsibilities of our Staff  \n\n| Roles | Responsibilities |\n| --- | --- |\n| Risk & Business Continuity Manager | 􀁸 To oversee and ensure the delivery of the Risk & Business Continuity Service as detailed in this Schedule.\u003Cbr>􀁸 To act as a point of contact where required. |\n| Insurance Manager | 􀁸 To oversee and ensure the delivery of the Insurance Service as detailed in this Schedule.\u003Cbr>􀁸 To act as a point of contact where required. |\n| Risk & Business Continuity Officer | 􀁸 To deliver the risk management service.\u003Cbr>􀁸 To deliver the business continuity service.\u003Cbr>􀁸 To assist and advise schools where required.\u003Cbr>􀁸 To assist with the delivery training. |\n| Insurance Technician | 􀁸 To deliver the insurance service.\u003Cbr>􀁸 To assist and advise schools where required.\u003Cbr>􀁸 To assist with the delivery of training. |\n\nOur obligations and requirements  What we will do for you:  \nRef.  \n\n| Risk Management |  |\n| --- | --- |\n| P1 | Provide risk management advice and guidance within the Schools’ Risk Management and Insurance Handbook which is updated annually. |\n| P2 | Provide a partially populated template risk register and give advice to ensure this is adopted appropriately for your school. |\n| P3 | Facilitate a workshop to help produce a robust risk register if required (see Appendix A) . |\n| P4 | Provide risk management training on an annual basis. |\n\n\n| P5 | Provide risk management services and advice in order to reduce incidents leading to compensation claims, uninsurable losses, damage to reputation and disruption of school activities. |\n| --- | --- |\n| Business Continuity |  |\n| P6 | Provide advice on Business Continuity management and plans. |\n| P7 | Provide business continuity training on an annual basis as part of the Risk, Business Continuity & Insurance Schools Training |\n| P8 | Facilitation of Business Continuity Exercise (see Appendix A) . |\n| Insurance |  |\n| P8 | Provide details of the insurance policies in place by means of a Schools’ Risk Management and Insurance Handbook which is updated annually, this will include any specific conditions of cover set out within the policy documentation. |\n| P9 | Provide advice and guidance for specific insurance cover which may be requi","cbCaijHrbNpAq5Ug","https://ap.wps.com/l/cbCaijHrbNpAq5Ug","pdf",1108672,7,"English","# Introduction from Service Lead\n## Description of our Service\n## Risk Management\n## Business Continuity\n## Insurance\n## Individual Responsibilities of our Staff\n## Our obligations and requirements\n## What we will do for you\n## What we require from you","[{\"question\":\"What risk management services are included in the schedule?\",\"answer\":\"The schedule includes opportunity risk management training, advice, and provision of a partially populated template risk register, plus facilitation of a workshop to help produce a robust risk register if required.\"},{\"question\":\"What business continuity support do schools receive?\",\"answer\":\"Schools receive business continuity management training, business continuity advice, a template for Emergency Response \\u0026 Business Recovery plans, and facilitation of a Business Continuity Exercise.\"},{\"question\":\"What responsibilities do schools have for insurance renewals and additional cover?\",\"answer\":\"Schools must provide all documentation needed for the annual renewal process in a timely manner, request additional specific cover at least seven working days before it is needed, and ensure compliance with communicated insurance conditions, including disclosure and claims notification periods.\"}]","Risk, Business Continuity & Insurance Service Level Agreement - 2024/25 - Service Schedule | PDF",1790104683]