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The package provides practical tools for initial student contact, parental consent, and communication with families and the media, alongside classroom and guidance approaches. It also covers children’s age-related understanding and reactions, grief and coping stages, reintegration of bereaved students, staff interview guidance, and risk checklists, complemented by policy and management templates, emergency contacts, and reference resources.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/responding-to-critical-incidents-resource-materials-for-schools/244331/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/responding-to-critical-incidents-resource-materials-for-schools/244331.png","ImageObject",442,249,{"name":88,"@type":89},"Dipper","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-18","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the purpose of the Student Contact Record in responding to a critical incident?","Question",{"text":109,"@type":110},"It allows school staff or external agency staff to record details of students seen after a critical incident. Information should be collated centrally for coordinated follow-up.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What do the sample consent letters cover for individual or group support sessions?",{"text":114,"@type":110},"They explain that a NEPS psychologist will meet with students as needed and outline session aims such as grief information, safe expression of thoughts and feelings, peer support, and resuming normal routines. Parents are asked to provide consent by signing and returning the letter.",{"name":116,"@type":107,"acceptedAnswer":117},"How do the materials support schools when parents cannot be contacted immediately?",{"text":118,"@type":110},"The advance parental agreement letter is designed for situations where parents are not immediately reachable. It seeks consent for a child to be seen by a NEPS psychologist as part of the school’s immediate response, including individual, small group, or class group options.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},244331,1790465760,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":40},1374404997633,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","Responding to Critical Incidents  \nResource Materials for Schools  \nDepartment of Education and Science 2007  \nCONTENTS  \nR1: Student Contact Record 4  \nR2: Sample consent letter – Individual or group support session 5  \nR3: Sample letter (seeking advance parental agreement to child being seen) 6  \nR4: Sample letter to parents – sudden death/accident 7  \nR5: Sample letter to parents – violent death 8  \nR6: Sample announcement to the media 9  \nR7: A classroom session following news of a critical incident 10  \nR8: Children’s understanding and reaction to death according to age 13  \nR9: Stages of grief 15  \nR10: How to cope when something terrible happens 16  \nR11: Reactions to a critical incident 17  \nR12: Grief after suicide or suspected suicide 18  \nR13: Reintegration of the bereaved child in school 19  \nR14: Ways to help your child through this difficult time 20  \nR15: A general interview guide for guidance counsellors, chaplains, other designated staff 21  \nR16: Checklist –students at risk 23  \nR17: Exploring suicide risk 24  \nR18: Frequently Asked Questions – Principals 26  \nR19: Frequently Asked Questions – Teachers 29  \nR20: Frequently Asked Questions – Parents 32  \nR21: Critical Incident Policy & Plan-Template 34  \nR22: Critical Incident Management Template for school plan 40  \nR23: Emergency Contact List 42  \nResources and references 43  \nThese materials may be used with school staff, students, and parents as appropriate. They are referenced in the texts of t he ‘Guidelines for Psychologists’ and the ‘Guidelines for Schools’. The code R 1, R2 etc is used in the text for brevity.  \nResponding to Critical Incidents Resource Materials for Schools 3  \nSTUDENT CONTACT RECORD  \nResource for schools: R1  \nThis form can be used by school staffor external agency staffto record the details of students seen following a critical incident. This information should be collated centrally.  \nName of staff member:    \n\n| Date Student’s name Class/Year Outcome (include need for follow-up) |  |  |  |\n| --- | --- | --- | --- |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n|  |  |  |  |\n\n4 Responding to Critical Incidents Resource Materials for Schools  \nSAMPLE CONSENT LETTER- INDIVIDUAL OR GROUP SUPPORT SESSION  \nResource for schools: R2  \nThis letter can be used as a template for schools when they are seeking parental consent for a child to be seen in a group or individually by a NEPS psychologist.  \nDear parents  \nYou may already know that our teachers and staff have been providing support to our students following (specific reference to the incident) .  \nAdditional support is also being provided to our school by psychologist/s from the National Educational Psychological Service ( NEPS) .  \nThe psychologist will be available, where necessary, to meet with individuals or with groups of students to help them during this difficult time.  \nThe aim of such sessions will be to:  \na) Provide information about dealing with grief and loss in a healthy way  \nb) Allow students the opportunity to express their thoughts and feelings in a safe environment  \nc) Allow students time to comfort and support each other, under the guidance of experienced staff from …….  \nd) Help students resume their normal routines as soon as possible.  \nIf you would like for your son/daughter to participate in such a session and any follow-up meetings that might be scheduled, please give your consent by signing below.  \nYou should return it to the school immediately.  \nIf you have any questions, please contact ( Name and phone number of contact person).  \nI give my consent for   to participate in a Group/Individual Session  \nStudent Name  \nParent or Legal Guardian Date  \nSincerely  \nSchool Principal,  \nResponding to Critical Incidents Resource Materials for Schools 5  \nSAMPLE LETTER-SEEKING ADVANCE PARENTAL AGREE","cbCaigtzpotvY9ch","https://ap.wps.com/l/cbCaigtzpotvY9ch","pdf",891867,52,"English","# Student Contact Record\n# Sample consent letter – Individual or group support session\n# Sample letter – seeking advance parental agreement to child being seen\n# Sample letter to parents – sudden death/accident\n# Sample letter to parents – violent death\n# Sample announcement to the media\n# A classroom session following news of a critical incident\n# Children’s understanding and reaction to death according to age\n# Stages of grief\n# How to cope when something terrible happens\n# Reactions to a critical incident\n# Grief after suicide or suspected suicide\n# Reintegration of the bereaved child in school\n# Ways to help your child through this difficult time\n# General interview guide for designated staff\n# Checklist – students at risk\n# Exploring suicide risk\n# Frequently Asked Questions – Principals\n# Frequently Asked Questions – Teachers\n# Frequently Asked Questions – Parents\n# Critical Incident Policy & Plan-Template\n# Critical Incident Management Template for school plan\n# Emergency Contact List\n# Resources and references","[{\"question\":\"What is the purpose of the Student Contact Record in responding to a critical incident?\",\"answer\":\"It allows school staff or external agency staff to record details of students seen after a critical incident. Information should be collated centrally for coordinated follow-up.\"},{\"question\":\"What do the sample consent letters cover for individual or group support sessions?\",\"answer\":\"They explain that a NEPS psychologist will meet with students as needed and outline session aims such as grief information, safe expression of thoughts and feelings, peer support, and resuming normal routines. Parents are asked to provide consent by signing and returning the letter.\"},{\"question\":\"How do the materials support schools when parents cannot be contacted immediately?\",\"answer\":\"The advance parental agreement letter is designed for situations where parents are not immediately reachable. It seeks consent for a child to be seen by a NEPS psychologist as part of the school’s immediate response, including individual, small group, or class group options.\"}]","Responding to Critical Incidents - Resource Materials for Schools | PDF",1789216052]