[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-161791-105":53,"doc-detail-161791-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","residents-handbook-almshouse-association-template-suggested-template","Residents’ Handbook - Almshouse Association Template - Suggested Template","","Residents’ Handbook for an Almshouse Association, provided as a suggested template for charities to tailor to their specific needs. The handbook introduces residents to the charity’s history, governance, management structure, and the general principles behind resident independence, privacy, and dignified living. It outlines health and safety expectations, emergency and fire precautions, and practical occupancy and service responsibilities, supported by forms-like placeholders for key contacts and required resident information.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/residents-handbook-almshouse-association-template-suggested-template/161791/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/residents-handbook-almshouse-association-template-suggested-template/161791.png","ImageObject",442,249,{"name":88,"@type":89},"8796093062539","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-19","2026-08-30",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"Is the Residents’ Handbook a fixed document or can it be tailored?","Question",{"text":108,"@type":109},"It is prepared as a suggested template and should be tailored to meet the needs of each respective charity. Sections can be deleted or adjusted as appropriate.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How does the handbook relate to the Letter of Appointment residents sign?",{"text":113,"@type":109},"The conditions in the handbook form part of the resident’s contract and supplement the rules and regulations in the Letter of Appointment. Changes may be discussed with residents beforehand.",{"name":115,"@type":106,"acceptedAnswer":116},"What health and safety information does the handbook cover?",{"text":117,"@type":109},"It includes guidance on doctor and dentist access, the emergency call system and emergency contact details, fire precautions (including avoiding fire risks), slips, trips and falls, and security measures such as keys and water stopcock.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},161791,1788109724,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":60,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":129,"file_id":130,"file_url":131,"file_type":132,"file_size":133,"view_count":73,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":40,"language":134,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":135,"faqs":136,"seo_title":137,"seo_description":61,"update_tm":125,"read_time":138},8796093062539,"Residents’ Handbook\nAlmshouse Association Template\nPlease note that the Residents’ Handbook is undergoing review and will be updated during 2018\n(It is most important that the terms of this Handbook concur with those stated in the Letter of Appointment).\nNOTES FOR THE CHARITY:\nThis handbook has been prepared as a suggested template which should be tailored to meet the needs of each respective charity. It is aimed at almshouse charities of any size but inevitably those that employ staff and have wardens/scheme managers will have additional considerations which have been included in this booklet. Please delete as appropriate.\nContents:\nSection 1\nIntroduction\nWelcome\nList of contacts\nSection 2\nHistory, Governance and Management\nHistorical Note\nConstitution\nManagement\nThe Almshouses\nSection 3\nHealth and Safety\nDoctor and Dentist\nThe Emergency Call System\nEmergency Contact Details\nFire Precautions\nAvoiding the Risk of Fire\nSlips, Trips and Falls\nSecurity\nKeys\nWater stopcock\nSection 4\nTerms of Occupancy\nLetter of Appointment\nWeekly Maintenance Contribution (WMC)\nConsulting Residents\nAbsence from Home\nCentral Heating, Electricity and hot water\nImprovements to your home\nEmployment\nVisitors – Family and Friends\nPets\nMoving Out\nRe-Housing\nGifts and Legacies\nSection 5\nServices Provided\nThe Warden/Scheme Manager\nCommunity Alarm Service (CAS)\nGuest Room\nCommon Room\nLaundry Facilities\nFurniture and Fittings\nGardens\nRepairs and Decorations\nInsurance\nTelevision\nCleaning\nTraining\nRefuse collection and recycling\nTelephones\nVisiting services\nSection 6\nGeneral Information\nElectrical Meter Mains Switch and Fuse Box\nCouncil Tax and Council Tax Benefit\nHousing Benefit/Local Housing Allowance/Universal Credit\nParking\nWills\nLasting Power of Attorney\nLocal Organisations and Services\nSocial Activities\nSocial Media\nSection 7\nIf things go wrong\nPersonal Problems\nComplaints\nHousing Ombudsman\n\u000f\nSection 1 – Introduction\nThe …………………. charity would like to extend a very warm welcome to you as a new resident. We hope that you will settle in quickly and be very happy here. This handbook sets out useful information about the charity and its general administration and management. It also explains your responsibilities as a resident. Please do not hesitate to speak to the clerk/warden if you need further information on any matters.\nPlease note that the conditions stated in this handbook form part of your contract with the charity and supplement the rules and regulations given in your Letter of Appointment which you signed when you accepted your appointment. It may be necessary to amend these rules and regulations from time to time but any changes would be discussed with residents beforehand when you would be given the opportunity to express any views or concerns.\nThe almshouse is your home and every effort will be made to help you remain independent, free to choose your own lifestyle and able to benefit from the quiet enjoyment and dignity that the almshouses provide. I am sure you will\nappreciate the importance of everyone in the community respecting the wishes of others, allowing them their privacy if that is what they wish and ensuring that rumours and gossip are not allowed to develop.\nThe trustees have tried to minimise these rules and regulations which have been designed for the benefit of all residents and to ensure the efficient management of the trust.\nOnce again, a very warm welcome.\nList the names of the chairman, trustees, the clerk, warden and other key figures. Include the postal address and email for the charity and important contact telephone numbers:\nChairman:\nTrustees:\nClerk:\nWarden:\nEmergency out of hour’s numbers\n\u000f\nSection 2 – History, Governance and Management\nHistorical Note (a brief synopsis to be included)\n(Explain to the resident who founded the charity and with what purpose and how the charity has subsequently developed. A photograph(s) can make the history more interesting. If a more detailed history is available this should be mentioned)","cbCaivIb0HhUZOU3","https://ap.wps.com/l/cbCaivIb0HhUZOU3","docx",47588,"English","# Section 1 – Introduction\n## Welcome\n## List of contacts\n# Section 2 – History, Governance and Management\n## Historical Note\n## Constitution\n## Management\n## The Almshouses\n# Section 3 – Health and Safety\n## Doctor and Dentist\n## The Emergency Call System\n## Emergency Contact Details\n## Fire Precautions\n## Slips, Trips and Falls\n## Security\n## Keys\n# Section 4 – Terms of Occupancy\n## Letter of Appointment\n## Weekly Maintenance Contribution (WMC)\n## Consulting Residents\n## Absence from Home\n## Central Heating, Electricity and hot water\n## Improvements to your home\n## Employment\n## Visitors – Family and Friends\n## Pets\n## Moving Out\n## Re-Housing\n## Gifts and Legacies\n# Section 5 – Services Provided\n## The Warden/Scheme Manager\n## Community Alarm Service (CAS)\n## Guest Room\n## Common Room\n## Laundry Facilities\n## Furniture and Fittings\n## Gardens\n## Repairs and Decorations\n## Insurance\n## Television\n## Cleaning\n## Training\n## Refuse collection and recycling\n## Telephones\n## Visiting services\n# Section 6 – General Information\n## Electrical Meter Mains Switch and Fuse Box\n## Council Tax and Council Tax Benefit\n## Housing Benefit/Local Housing Allowance/Universal Credit\n## Parking\n## Wills\n## Lasting Power of Attorney\n## Local Organisations and Services\n## Social Activities\n## Social Media\n# Section 7 – If things go wrong\n## Personal Problems\n## Complaints\n## Housing Ombudsman","[{\"question\":\"Is the Residents’ Handbook a fixed document or can it be tailored?\",\"answer\":\"It is prepared as a suggested template and should be tailored to meet the needs of each respective charity. Sections can be deleted or adjusted as appropriate.\"},{\"question\":\"How does the handbook relate to the Letter of Appointment residents sign?\",\"answer\":\"The conditions in the handbook form part of the resident’s contract and supplement the rules and regulations in the Letter of Appointment. Changes may be discussed with residents beforehand.\"},{\"question\":\"What health and safety information does the handbook cover?\",\"answer\":\"It includes guidance on doctor and dentist access, the emergency call system and emergency contact details, fire precautions (including avoiding fire risks), slips, trips and falls, and security measures such as keys and water stopcock.\"}]","Residents’ Handbook - Almshouse Association Template - Suggested Template | DOCX",6]