[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-166071-en":3,"doc-seo-166071-105":30,"detail-sidebar-cat-1-en-105":92},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":11,"category_id":12,"category_name":13,"doc_title":14,"doc_description":15,"doc_content":16,"file_id":17,"file_url":18,"file_type":19,"file_size":20,"view_count":4,"is_deleted":4,"is_public":11,"is_downloadable":11,"audit_status":11,"page_count":21,"language":22,"language_code":23,"site_id":24,"html_lang":23,"table_of_contents":25,"faqs":26,"seo_title":27,"seo_description":15,"update_tm":28,"read_time":29},166071,3985741905716,"Kyle","https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d",1,18,"Letters","Request for Proposal - RFP Cover Sheet - Centralized Parks Reservation System Version 2 (CPRSV2)","Request for Proposal provides the administrative and technical framework for acquiring a Centralized Parks Reservation System Version 2 (CPRSV2) for the Iowa Department of Natural Resources. The RFP outlines core requirements for a web-based reservation platform with a central database in the continental United States, a vendor-run call center, and both public and administrative functions. The document also specifies vendor hosting, maintenance, and modification expectations for a four-year contract period and describes optional scored requirements such as Iowa-based call center staffing, interoperability with related systems, gift card support, group camp capabilities, and identity/payment integrations.","Request for Proposal\nRFP Cover Sheet\nAdministrative Information\n\u000f\nTable of Contents\nAttachments\t\t\t\t\t\t\t\t\t\t  \tPage\nAttachment 1 - Certification Letter\t\t\t\t\t\t\t\t45\u000bAttachment 2 – Authorization to Release Information Letter\t\t\t\t\t47\t\u000bAttachment 3 – Form 22 – Request for Confidentiality\t\t\t\t\t\t48\u000bAttachment 4 – Cost Proposal (To be submitted Separately)\t\t\t\t\t51\u000bAttachment 5 – Technical Requirements\t\t\t\t\t\t\t\t53\u000bAttachment 6 – Reporting Requirements\t\t\t\t\t\t\t94\u000bAttachment 7 – Operations Requirements\t\t\t\t\t\t\t111\u000bAttachment 8 – Confidential Security Contract Provisions\t\t\t\t\t123\u000bAttachment 9 – Performance Standards\t\t\t\t\t\t\t\t133\u000bAttachment 10 – Vendor-Operated Call Center\t\t\t\t\t\t\t137\u000bAttachment 11 – Current Statutes\t\t\t\t\t\t\t\t146\u000bAttachment 12 – Current Administrative Rules, Chapter 61 and Chapter 16\t\t\t148\u000bAttachment 13 – Current Business Rules\t\t\t\t\t\t\t\t149\u000bAttachment 14 – Connectivity in Parks\t\t\t\t\t\t\t\t150\u000bAttachment 15 - Special and General Contract Provisions\t\t\t\t\t153\nSECTION 1   INTRODUCTION\nPurpose\nThe purpose of this Request for Proposals (RFP) is to solicit proposals from qualified service providers to provide a Centralized Parks Reservation System Version 2 (CPRSV2) for the Iowa Department of Natural Resources, as described in the RFP cover sheet and further described in Section 5 of this RFP to the Agency identified on the RFP cover sheet. The Agency intends to award a Contract(s) beginning and ending on the dates listed on the RFP cover sheet, and the Agency, in its sole discretion, may extend the Contract(s) for up to the number of annual extensions identified on the RFP cover sheet.\nDNR seeks to acquire a web-based internet reservation application either through an off-the-shelf or existing product that can be customized to fit DNR’s needs, or through the development of a parks reservation system web application. The CPRSV2 shall consist, at a minimum, of (1) a web-based reservation system with a database housed at a central location in the continental United States, and (2) a Call Center run by the Vendor.  The System shall contain a Public Access Component that will be utilized by members of the public to make, change and cancel reservations via the Internet and through a Vendor-operated parks reservation Call Center.  The system also shall have an Administrative Function Component, which shall include, but not be limited to, administrative rights for DNR staff to generate reports and to make changes to data (including site attribute and inventory data), as necessary.  The Administrative Function also shall allow DNR in-park staff and DNR central office staff to make, change and cancel reservations and to record registrations.\nDNR anticipates that the Vendor providing the CPRSV2 shall host, maintain and modify, as necessary, the CPRSV2 for a contract period of four years.\nIt is the intent of the DNR that the CPRSV2 shall be made available for public use as soon as possible.\nIn addition to a Centralized Parks Reservation Components described above, DNR requests that prospective Vendors also address in their Proposals several Optional Scored Requirements that may be included as part of a Contract, in addition to the Components described above. DNR requests that Vendors provide information regarding the following Options:\n•\tDNR would prefer that the Vendor provide at least three Call Center operators physically located in Iowa at least during and preceding peak season (March 1 through October 15), and DNR requests that prospective Vendors address the option of the above-mentioned Call Center operators dedicated only to the CPRSV2. (Further specifications of this Optional Scored Requirement are contained in Attachment #10.)\n•\tDNR requests that prospective Vendors address the option of increased potential for interaction between DNR’s Parks Reservation System and other parks reservation and related databases.  To that end, DNR wishes to provide for the possibility that any Contract awarded pursuant to this Request for Proposals may be amended to allow for","cbCailYUvZehv6FI","https://ap.wps.com/l/cbCailYUvZehv6FI","docx",399110,152,"English","en",105,"# SECTION 1 INTRODUCTION\n## Purpose\n## Public Access and Administrative Function Components\n## Contract Period and Availability Intent\n## Optional Scored Requirements (Call Center, Interoperability, Gift Cards, Group Camps, Authentication, Payments)\n## Attachments","[{\"question\":\"What is the main purpose of this RFP?\",\"answer\":\"To solicit proposals from qualified service providers to deliver the CPRSV2 for the Iowa Department of Natural Resources, as described in the RFP cover sheet and further defined within the RFP sections.\"},{\"question\":\"What core components must the CPRSV2 include?\",\"answer\":\"At minimum, a web-based reservation system with a centrally hosted database in the continental United States and a vendor-operated call center, along with public access and administrative functions for DNR staff.\"},{\"question\":\"What contract period does DNR anticipate?\",\"answer\":\"DNR anticipates the vendor will host, maintain, and modify the CPRSV2 for a four-year contract period, with possible extensions as identified on the RFP cover sheet.\"}]","Request for Proposal - RFP Cover Sheet - Centralized Parks Reservation System Version 2 (CPRSV2) | DOCX",1788182401,53,{"code":4,"msg":31,"data":32},"ok",{"site_id":24,"language":23,"slug":33,"title":14,"keywords":34,"description":15,"schema_data":35,"social_meta":87,"head_meta":89,"extra_data":91,"updated_unix":28},"request-for-proposal-rfp-cover-sheet-centralized-parks-reservation-system-version-2-cprsv2","",{"@graph":36,"@context":86},[37,54,69],{"@type":38,"itemListElement":39},"BreadcrumbList",[40,44,48,51],{"item":41,"name":42,"@type":43,"position":11},"https://docshare.wps.com","Home","ListItem",{"item":45,"name":46,"@type":43,"position":47},"https://docshare.wps.com/template/","Template",2,{"item":49,"name":13,"@type":43,"position":50},"https://docshare.wps.com/template/letters/",3,{"item":52,"name":14,"@type":43,"position":53},"https://docshare.wps.com/template/request-for-proposal-rfp-cover-sheet-centralized-parks-reservation-system-version-2-cprsv2/166071/",4,{"url":52,"name":14,"@type":55,"author":56,"headline":14,"publisher":58,"fileFormat":61,"inLanguage":23,"description":15,"dateModified":62,"datePublished":63,"encodingFormat":61,"isAccessibleForFree":64,"interactionStatistic":65},"DigitalDocument",{"name":9,"@type":57},"Person",{"url":41,"name":59,"@type":60},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-05","2026-08-31",true,{"@type":66,"interactionType":67,"userInteractionCount":50},"InteractionCounter",{"@type":68},"ViewAction",{"@type":70,"mainEntity":71},"FAQPage",[72,78,82],{"name":73,"@type":74,"acceptedAnswer":75},"What is the main purpose of this RFP?","Question",{"text":76,"@type":77},"To solicit proposals from qualified service providers to deliver the CPRSV2 for the Iowa Department of Natural Resources, as described in the RFP cover sheet and further defined within the RFP sections.","Answer",{"name":79,"@type":74,"acceptedAnswer":80},"What core components must the CPRSV2 include?",{"text":81,"@type":77},"At minimum, a web-based reservation system with a centrally hosted database in the continental United States and a vendor-operated call center, along with public access and administrative functions for DNR staff.",{"name":83,"@type":74,"acceptedAnswer":84},"What contract period does DNR anticipate?",{"text":85,"@type":77},"DNR anticipates the vendor will host, maintain, and modify the CPRSV2 for a four-year contract period, with possible extensions as identified on the RFP cover sheet.","https://schema.org",{"og:url":52,"og:type":88,"og:title":14,"og:site_name":59,"og:description":15},"article",{"robots":90,"canonical":52},"index,follow",{"doc_id":7,"site_id":24},{"code":4,"msg":5,"data":93},[94,99,104,109,114,119,124,127,132],{"id":95,"doc_module":11,"doc_module_name":46,"category_name":96,"show_sort_weight":97,"slug":98},11,"Presentations",90,"presentations",{"id":100,"doc_module":11,"doc_module_name":46,"category_name":101,"show_sort_weight":102,"slug":103},12,"Resumes",80,"resumes",{"id":105,"doc_module":11,"doc_module_name":46,"category_name":106,"show_sort_weight":107,"slug":108},14,"Invoices",70,"invoices",{"id":110,"doc_module":11,"doc_module_name":46,"category_name":111,"show_sort_weight":112,"slug":113},15,"Posters",60,"posters",{"id":115,"doc_module":11,"doc_module_name":46,"category_name":116,"show_sort_weight":117,"slug":118},16,"Social Media",50,"social-media",{"id":120,"doc_module":11,"doc_module_name":46,"category_name":121,"show_sort_weight":122,"slug":123},17,"Forms",40,"forms",{"id":12,"doc_module":11,"doc_module_name":46,"category_name":13,"show_sort_weight":125,"slug":126},30,"letters",{"id":128,"doc_module":11,"doc_module_name":46,"category_name":129,"show_sort_weight":130,"slug":131},21,"Paper Templates",5,"papers-templates",{"id":133,"doc_module":11,"doc_module_name":46,"category_name":134,"show_sort_weight":4,"slug":135},158,"General","general-158"]