[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-168662-105":53,"doc-detail-168662-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","removal-of-patients-policy-introduction","Removal of Patients Policy - Introduction","","Removal of Patients Policy sets out the requirements Woodbrook Medical Centre must follow before removing a patient from the organisation list under relevant UK NHS and equality legislation. It clarifies the policy statement and operational status, emphasizing fair treatment across protected characteristics and confirming the document is non-contractual. It also details key scenarios triggering removal, including a patient’s death and patient movement between practice areas, with actions aligned to PCSE guidance and related registration/transfer processes.",{"@graph":63,"@context":122},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/removal-of-patients-policy-introduction/168662/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/removal-of-patients-policy-introduction/168662.png","ImageObject",442,249,{"name":88,"@type":89},"Skyler","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-29","2026-09-01",true,{"@type":98,"interactionType":99,"userInteractionCount":76},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114,118],{"name":105,"@type":106,"acceptedAnswer":107},"What is the purpose of the Removal of Patients Policy?","Question",{"text":108,"@type":109},"It describes the requirements Woodbrook Medical Centre must meet before removing a patient from the organisation list in line with applicable legislation and NHS guidance.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Is the policy contractual and who does it apply to?",{"text":113,"@type":109},"The document and its procedures are non-contractual and can be modified or withdrawn at any time. It applies to all employees and other individuals performing functions for the organisation, including agency workers, locums, and contractors.",{"name":115,"@type":106,"acceptedAnswer":116},"What happens when a patient dies?",{"text":117,"@type":109},"When a patient dies, the General Registry Office records the death, generating a deduction on the organisation’s clinical system, which is managed in line with the referenced PCSE information.",{"name":119,"@type":106,"acceptedAnswer":120},"How are requests handled when a patient moves out of the area but wants to stay registered?",{"text":121,"@type":109},"If the patient moves outside the boundary but wishes to remain registered and the organisation agrees to treat them as an out of area patient, PCSE guidance is followed. If continued registration is declined, the patient is notified using the notification template referenced in Annex A.","https://schema.org",{"og:url":78,"og:type":124,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":126,"canonical":78},"index,follow",{"doc_id":128,"site_id":56},168662,1790108304,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":88,"user_avatar":133,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":139,"language":140,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":61,"update_tm":144,"read_time":76},2336464648746,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Removal of Patients Policy\nTable of contents\n\u0003\u0013TOC \\z \\o \"1-3\" \\u \\h\u0014\u0013 HYPERLINK \\l \"_Toc168927850\" \\h \u00141\tIntroduction\u0013PAGEREF _Toc168927850 \\h\u0014\t3\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927851\" \\h \u00141.1\tPolicy statement\u0013PAGEREF _Toc168927851 \\h\u0014\t3\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927852\" \\h \u00141.2\tStatus\u0013PAGEREF _Toc168927852 \\h\u0014\t3\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927853\" \\h \u00142\tDeath of a patient\u0013PAGEREF _Toc168927853 \\h\u0014\t3\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927854\" \\h \u00142.1\tPatients who have died\u0013PAGEREF _Toc168927854 \\h\u0014\t3\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927855\" \\h \u00143\tPatient moving from practice area\u0013PAGEREF _Toc168927855 \\h\u0014\t3\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927856\" \\h \u00143.1\tChoice of GP practice\u0013PAGEREF _Toc168927856 \\h\u0014\t3\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927857\" \\h \u00143.2\tOut of area – request to remain registered\u0013PAGEREF _Toc168927857 \\h\u0014\t3\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927858\" \\h \u00143.3\tPatients within the secure and detained estate\u0013PAGEREF _Toc168927858 \\h\u0014\t4\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927859\" \\h \u00143.4\tArmed forces personnel\u0013PAGEREF _Toc168927859 \\h\u0014\t4\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927860\" \\h \u00143.5\tPatients who are abroad for more than three months\u0013PAGEREF _Toc168927860 \\h\u0014\t4\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927861\" \\h \u00143.6\tMovement of at-risk patients\u0013PAGEREF _Toc168927861 \\h\u0014\t4\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927862\" \\h \u00144\tPatient not contactable – assumed moved\u0013PAGEREF _Toc168927862 \\h\u0014\t5\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927863\" \\h \u00144.1\t‘Ghost’ patients\u0013PAGEREF _Toc168927863 \\h\u0014\t5\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927864\" \\h \u00145\tPatient requesting to leave the practice\u0013PAGEREF _Toc168927864 \\h\u0014\t5\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927865\" \\h \u00145.1\tPatient registering with another practice\u0013PAGEREF _Toc168927865 \\h\u0014\t5\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927866\" \\h \u00145.2\tEnd of temporary residence\u0013PAGEREF _Toc168927866 \\h\u0014\t5\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927867\" \\h \u00146\tIrretrievable breakdown in a relationship\u0013PAGEREF _Toc168927867 \\h\u0014\t5\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927868\" \\h \u00146.1\tBreakdown in a relationship\u0013PAGEREF _Toc168927868 \\h\u0014\t5\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927869\" \\h \u00146.2\tRequests for 8-day and immediate removal\u0013PAGEREF _Toc168927869 \\h\u0014\t5\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927870\" \\h \u00147\tNon-justified reasons for removal\u0013PAGEREF _Toc168927870 \\h\u0014\t6\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927871\" \\h \u00147.1\tOverview\u0013PAGEREF _Toc168927871 \\h\u0014\t6\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927872\" \\h \u00147.2\tRemoving family members\u0013PAGEREF _Toc168927872 \\h\u0014\t6\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc168927873\" \\h \u0014Annex A – Out of Area refusal/removal\u0013PAGEREF _Toc168927873 \\h\u0014\t7\u0015\u0015\u0015\u0004\nIntroduction\nPolicy statement\nThis policy details the requirements that Woodbrook Medical Centre has to consider prior to the removal of a patient from the organisation list in line with extant legislation, including \u0013 HYPERLINK \"https://www.legislation.gov.uk/uksi/2015/1862/schedule/3/paragraph/25/made\" \\h \u0014The National Health Service (General Medical Services Contracts) Regulations 2015 (Part 2, Para 23-25)\u0015, NHS England’s \u0013 HYPERLINK \"https://www.england.nhs.uk/wp-content/uploads/2017/11/B1420-primary-medical-care-policy-and-guidance-manual-may-2022-v4.pdf\" \\h \u0014Primary Medical Care Policy and Guidance Manual\u0015, and the referenced publications.\nStatus\nThe organisation aims to design and implement policies and procedures that meet the diverse needs of our service and workforce, ensuring that none are placed at a disadvantage over others, in accordance with the \u0013 HYPERLINK \"https://www.legislation.gov.uk/ukpga/2010/15/contents\" \\h \u0014Equality Act 2010\u0015. Consideration has been given to the impact this policy might have regarding the individual protected characteristics of those to whom it applies.\nThis document and any procedures contained within it are non-contractual and may be modified or withdrawn at any time. For the avoidance of doubt, it does not form part of your contract of employment. Furthermore, this document applies to all employees of the organisation and other individuals performing functions in relation to the organisation such as agency workers, locums and contractors.\nDeath of a patient\nPatients who have died\n\u0013 HYPERLINK \"https://pcse.engla","cbCaigBKGpcDGTBy","https://ap.wps.com/l/cbCaigBKGpcDGTBy","docx",60596,9,"English","# Introduction\n## Policy statement\n## Status\n# Death of a patient\n## Patients who have died\n# Patient moving from practice area\n## Choice of GP practice\n## Out of area – request to remain registered\n## Patients within the secure and detained estate\n## Armed forces personnel\n## Patients who are abroad for more than three months\n## Movement of at-risk patients\n# Patient not contactable – assumed moved\n## ‘Ghost’ patients\n# Patient requesting to leave the practice\n## Patient registering with another practice\n## End of temporary residence\n# Irretrievable breakdown in a relationship\n## Breakdown in a relationship\n## Requests for 8-day and immediate removal\n# Non-justified reasons for removal\n## Overview\n## Removing family members\n# Annex A – Out of Area refusal/removal","[{\"question\":\"What is the purpose of the Removal of Patients Policy?\",\"answer\":\"It describes the requirements Woodbrook Medical Centre must meet before removing a patient from the organisation list in line with applicable legislation and NHS guidance.\"},{\"question\":\"Is the policy contractual and who does it apply to?\",\"answer\":\"The document and its procedures are non-contractual and can be modified or withdrawn at any time. It applies to all employees and other individuals performing functions for the organisation, including agency workers, locums, and contractors.\"},{\"question\":\"What happens when a patient dies?\",\"answer\":\"When a patient dies, the General Registry Office records the death, generating a deduction on the organisation’s clinical system, which is managed in line with the referenced PCSE information.\"},{\"question\":\"How are requests handled when a patient moves out of the area but wants to stay registered?\",\"answer\":\"If the patient moves outside the boundary but wishes to remain registered and the organisation agrees to treat them as an out of area patient, PCSE guidance is followed. If continued registration is declined, the patient is notified using the notification template referenced in Annex A.\"}]","Removal of Patients Policy - Introduction | DOCX",1788235566]