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Emphasizes proven performance in meeting or exceeding branch and operational goals, along with strong computer proficiency across Windows, Microsoft Word and PowerPoint, email, and internet applications. Details progressive banking client-service roles at City National Bank and OneUnited Bank, including cashiering, account setup, transaction processing, issue resolution, and cross-selling loan and bank services. Includes earlier market research and customer service experience, education, volunteer leadership, and relevant insurance and notary credentials.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/reginald-scott-hawkins-resume/175066/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/reginald-scott-hawkins-resume/175066.png","ImageObject",442,249,{"name":88,"@type":89},"Nguyễn Văn Học","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-27","2026-09-02",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What are Reginald Scott Hawkins’s core strengths listed in the resume summary?","Question",{"text":109,"@type":110},"The resume highlights effective management, technical skills, customer service, problem solving, and supervisory abilities, along with a track record of meeting or exceeding performance goals.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Which banking responsibilities does he describe in his client service roles?",{"text":114,"@type":110},"He describes daily client interactions for transaction processing, cashiering requests, inquiry and issue resolution, account setup, cash balancing, and sales consultation including cross-selling services and loan products.",{"name":116,"@type":107,"acceptedAnswer":117},"What education and academic achievements are included?",{"text":118,"@type":110},"He lists an A.A. in Business Administration (Cum Laude) and a B.A. in Organizational Leadership (Summa Cum Laude), with completion dates shown for each program.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},175066,1790448111,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},1374402739827,"https://ap-avatar.wpscdn.com/avatar/14000c97e7351f1a627?x-image-process=image/resize,m_fixed,w_180,h_180&k=1787885694763230660","REGINALD SCOTT HAWKINS\nSummary of Qualifications\nEffective management, technical, customer service, problem solving, and supervisory skills.\nProven ability to meet or exceed all performance goals to date.\nExcellent computer skills with Windows; Microsoft Word and PowerPoint; email; and Internet software applications\nWork Experience\nSenior Client Officer, Assistant Vice President\tCity National Bank – Beverly Hills, CA\t\t2/2016 to Present\nIndustry: Banking\t\t\t\t\t\t\t\t\tFull-time\nAssist the Branch Manager in hiring, developing, and coaching the operations team to support branch objectives and build operational integrity.  Address and resolve complex and diverse operations, client service, and internal sales issues, problems, activities, and transactions.\nClient Service Specialist\t\t\t\tCity National Bank – Beverly Hills, CA\t\t4/2015 to 2/2016\nIndustry: Banking\t\t\t\t\t\t\t\t\tFull-time\nWorked directly with clients on a daily basis in handling all areas of client service, operational tasks, and sales consultation. Actively engaged in completing all cashiering requests, worked with clients to ensure inquiries/issues resolutions, and established new accounts when necessary.\nClient Service Representative\t\t\tCity National Bank – Beverly Hills, CA\t\t10/2013 to 4/2015\nIndustry: Banking\t\t\t\t\t\t\t\t\tFull-time\nInteract directly with customers to process a variety of transactions such as receiving commercial and individual account deposits; verifying cash and endorsements; paying withdrawals; receiving mortgage and installment loan payments; etc.   Sell and cross sell bank services and loan products.  Balance cash and transactions.\nFinancial Services Representative I\t\tOneUnited Bank – Los Angeles, CA\t\t6/2012 to 10/2013\nIndustry: Banking\t\t\t\t\t\t\t\t\tFull-time\nInteracted directly with customers to process a variety of transactions such as receiving commercial and individual account deposits; verifying cash and endorsements; paying withdrawals; receiving mortgage and installment loan payments; etc.   Sell and cross sell bank services and loan products.  Balance cash and transactions.\nResearch Assistant\t\t\t\t Informa Research Services – Calabasas, CA\t4/2009 to 6/2012\nIndustry: Banking Market Research \t\t\t\t\t\t\tFull-time\nConducted daily telephone surveys of bank representatives to gather data on current rates. Entered financial data into proprietary company-developed computer software system. Provided on-going customer service to assigned banks to reflect professional corporate image.\nCustomer Service Associate\t\t\tBank of America – Glendale, CA\t\t\t4/2007 to 3/2009\nIndustry: Banking\t\t\t\t\t\t\t\t\tFull-time\nInteracted directly with potential customers to obtain information needed for loan applications; entered information into computer system; checked credit histories; etc.  Responded to customer inquiries in a timely and professional manner while looking for opportunities to increase the customer's relationship with the bank.\nEducation\nA.A. in Business Administration (Cum Laude)\t\tWest Los Angeles College\t\t\tDecember 2013\nB.A. in Organizational Leadership\t(Summa Cum Laude)\tArizona State University\t\t\tDecember 2017\nVolunteer Experience\nFounder and President of the National Society of Organizational Leadership, a 501(c)(3) non-profit that advances organizational leadership through school and professional connections, service opportunities, and scholarships\nCertifications & Licenses\nCalifornia Property & Casualty Insurance License, March 2011 to March 2019, License #0H35726\nCalifornia Life, Accident & Health Insurance License, July 2011 to March 2019, License #0H35726\nCalifornia Notary Public Commission, April 2013 to April 2021, Commission #2189996","cbCaipLniTxy93C1","https://ap.wps.com/l/cbCaipLniTxy93C1","docx",26666,"English","# Summary of Qualifications\n## Work Experience\n## Education\n## Volunteer Experience\n## Certifications & Licenses","[{\"question\":\"What are Reginald Scott Hawkins’s core strengths listed in the resume summary?\",\"answer\":\"The resume highlights effective management, technical skills, customer service, problem solving, and supervisory abilities, along with a track record of meeting or exceeding performance goals.\"},{\"question\":\"Which banking responsibilities does he describe in his client service roles?\",\"answer\":\"He describes daily client interactions for transaction processing, cashiering requests, inquiry and issue resolution, account setup, cash balancing, and sales consultation including cross-selling services and loan products.\"},{\"question\":\"What education and academic achievements are included?\",\"answer\":\"He lists an A.A. in Business Administration (Cum Laude) and a B.A. in Organizational Leadership (Summa Cum Laude), with completion dates shown for each program.\"}]","REGINALD SCOTT HAWKINS - Resume | DOCX",1788318067]