[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-260843-105":53,"doc-detail-260843-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","referral-coordinator-job-description","Referral Coordinator Job Description","","Referral Coordinator Job Description outlines the role, reporting line, and key responsibilities for managing patient referrals and coordinated specialty care across clinics and external healthcare organizations. The position supports patient-centered medical home processes by reviewing electronic records, handling pre-authorization protocols, tracking referral status in NextGen, and ensuring timely communication with patients. It also requires accurate documentation, specialist information transfer, and up-to-date primary care charts reflecting consults, hospitalizations, and emergency visits. 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This Referral coordinator will be under the supervision of the Care Coordinator who is responsible for improving the quality of patient management, promoting continuity of care, and providing coordinated care for NTACHC patients. The referral Coordinator will be responsible for managing referrals and coordinating care within the clinic, external service organizations, agencies, and other healthcare facilities in the community.  \nPosition Goal  \nProvide patient care with utmost customer service, compassion, and integrity to patients/clients ina clinic setting.  \nSchedule/Compensation  \nExcellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.  \nResponsibilities  \n1. Review individual patient electronic records and assist the clinical staff in coordinating specialty care appointments and for healthcare needs at times this may include assisting care coordination team in servicing a high risk/need patient for specialty services.  \n2. Responsible for total coordination and processing/reporting of all patient referrals for specialty services  \n3. Follows protocols for proper pre/authorization, processing of all referrals and medication assistance programs  \n4. Completes all administrative functions associated with referral activities and ensures that referrals are addressed in a timely manner by completing status updates via nextgen i.e. ,“closing the loop of service”  \n5. Maintain ongoing tracking and appropriate documentation of referrals via nextgen, includingthe maintenance of the specialty referral network  \n6. Provide appropriate patient clinical information to specialist per referral guidelines  \n7. Communicates with the patient on a timely basis for all scheduling requirements and reminds patients of scheduled appointments via mail or phone  \n8. Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, and ER visits  \n9. Ensure complete and accurate reporting information including patient demographics, referral 1  \nReferral Coordinator Job Description  \nsuccess and improved patients outcomes  \n10. Responsible for monitoring all referral summary reports not received and timely follow-up in accordance with NTACHC policy and procedure  \n11. Serve as the primary knowledge source for resources on specialty care  \n12. Other duties as assigned  \nPerformance Requirements  \n1. Courteous, honest and professional at all times.  \n2. Able to communicate and relate well with providers and clinical staff.  \n3. Efficient, organized and accurate.  \n4. Demonstrated ability to work effectively in a team environment.  \n5. Demonstrated problem solving skills in a complex environment.  \n6. Demonstrated effective interpersonal relationship and customer service skills.  \n7. Good organizational and time management skills  \n8. Good working knowledge of local social service resources or skills to acquire and use this knowledge and information expeditiously.  \n9. Desire to work with the Hispanic community and carry out the mission of the Center.  \n10. Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.  \nMinimum Qualifications  \n• Bilingual in English/Spanish - REQUIRED  \n• 1-2 years of experience working in a clinical setting – REQUIRED  \n• Prior knowledge on referral coordination-P","cbCaik8P90aLQga3","https://ap.wps.com/l/cbCaik8P90aLQga3","pdf",81702,"English","# Job Summary\n## Position Goal\n## Schedule/Compensation\n## Responsibilities\n## Performance Requirements\n## Minimum Qualifications\n## Typical Physical Demands","[{\"question\":\"What is the main purpose of the Referral Coordinator role?\",\"answer\":\"The Referral Coordinator supports care coordination efforts by managing patient referrals and coordinating specialty care within the clinic and with external organizations to improve continuity and quality of patient management.\"},{\"question\":\"Which systems and processes are used to manage referrals?\",\"answer\":\"The role relies on electronic patient records and uses NextGen for referral tracking, status updates, closing the loop of service, and maintaining referral network documentation.\"},{\"question\":\"What qualifications are required for this position?\",\"answer\":\"Minimum qualifications include being bilingual in English and Spanish (required) and having 1–2 years of experience in a clinical setting (required), with prior referral coordination knowledge or NextGen/EHR experience preferred.\"}]","Referral Coordinator Job Description | PDF"]