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The position manages reception and meeting rooms, ensures accurate and timely administrative delivery, and supports internal and senior leadership needs including travel bookings, scheduling meetings, invoicing, and expenses. Key work includes mail sorting, courier arrangement, ordering refreshments, and providing ad-hoc facilities and executive assistance. The role requires strong customer service, office software proficiency, and calm, organized performance under pressure, plus benefits and standard weekday working hours.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/receptionistoffice-assistant-job-description/257111/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/receptionistoffice-assistant-job-description/257111.png","ImageObject",442,249,{"name":88,"@type":89},"Mack Lee","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"Who does the Receptionist/Office Assistant report to and what is the primary purpose of the role?","Question",{"text":108,"@type":109},"The role reports to the Head of HR. It serves as the first point of contact for clients and visitors, representing the brand with professionalism and courtesy.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What administrative tasks are included beyond reception duties?",{"text":113,"@type":109},"The role supports meeting logistics and senior administration, including travel bookings, scheduling meetings, invoicing and processing expenses, coordinating weekly team updates, and arranging cover for the Executive Assistant as needed.",{"name":115,"@type":106,"acceptedAnswer":116},"What requirements and skills are expected for this position?",{"text":117,"@type":109},"The position requires previous reception/front desk experience, strong customer service across face-to-face, phone, and email etiquette, proficiency in Microsoft Office, and excellent time management and organization while staying calm under pressure.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},257111,1790486166,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},1236954509970,"https://us-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Receptionist/Office Assistant-Job Description  \nTeam: Facilities  \nReporting to: Head of HR  \nAbout Us  \nWe are an independent and privately owned Family Office Services provider, based in Jersey and supporting clients all over the world. Since opening our doors in 2013 we’ve brought a fresh approach to our market, through our progressive, flexible, and service-focused offer. After a decade of growth, building a strong team, and earning a number of industry awards, we’re now adding to our team, and are looking for people who would thrive in an environment where their voice, and their contribution will be invited, heard, and appreciated.  \nThe Role  \nAs the first point of contact for clients, intermediaries and all visitors contacting the office, you will be a critical ambassador for our brand and values, ensuring the highest levels of professionalism and courtesy to ensure a positive, prestige experience for all external parties.  \nIn addition, you will support your colleagues to ensure a seamless service for all meetings, as well as providing general administrative support to the senior team, such as travel bookings, scheduling meetings, invoicing, and ad hoc secretarial support. Flexibility and a desire to deliver the best service to internal and external stakeholders is key.  \nKey Result Areas  \n• Act as an ambassador for Crestbridge Family Office Services, ensuring the best experience is delivered to all stakeholders.  \n• Manage the reception and meeting rooms, taking ownership and pride in our workplace.  \n• Accurate and timely delivery of all administration tasks.  \nKey Responsibilities  \nThe list below details the tasks that your role is likely to include. It is not exhaustive and may be amended from time to time:  \nReception/Front Office  \n• Welcoming, directing and announcing visitors, ensuring first class service for all.  \n• Be the first point of contact for all telephone calls to Crestbridge Family Office, assisting, transferring and taking messages as required.  \n• Receiving and sorting daily mail.  \n• Arranging couriers.  \n• Managing meeting room schedules and ensuring appropriate tech support is available as needed.  \n• Ordering lunches and refreshments for internal and external meetings.  \n• Prepare meeting rooms for use and organising refreshments for meetings.  \n• Ensure meeting rooms are kept presentable and stocked.  \n• Hand deliveries and messenger duties as needed.  \n• Provide ad-hoc support to the Facilities Officer.  \nLeadership Support  \n• Arrange travel for Directors.  \n• Assist with invoicing and processing expenses as required.  \n• Co-ordinating weekly team update meetings, external speakers and training events.  \n• Provide ad-hoc cover for the Executive Assistant.  \n• Provide general administration support to Directors and Heads of Function.  \nRequirements  \nQualifications  \n• A good academic background to include GCSEs or equivalent in English Language.  \nKnowledge and Experience  \n• Previous experience managing a reception or front desk.  \n• Experienced in customer service face-to-face, phone and email etiquette.  \n• Proficient in relevant software such as Microsoft Office (Outlook, Work, Excel, PowerPoint etc. )  \nSkills and Qualities  \n• Presentable, articulate, and professional.  \n• A warm and professional demeanour, with excellent verbal communication skills.  \n• Excellent time management and organisation skills with the ability to remain calm under pressure and prioritise conflicting and demanding deadlines.  \n• Ability to work independently, take responsibility and be proactive.  \n• Flexibility and the willingness to adapt to changing demands, working collaboratively with stakeholders across the business.  \nAdditional Information  \nWe offer all our permanent team members a great benefits package that includes * :  \n• Competitive salary.  \n• Private healthcare (with no exclusions for pre-existing conditions) .  \n• Life insurance.  \n• Critical illness cover.  \n• Annual leave entitlement of 25","cbCair1XaZcjePar","https://ap.wps.com/l/cbCair1XaZcjePar","pdf",186477,"English","# The Role\n## Team and Reporting Line\n## Key Result Areas\n## Key Responsibilities\n# Requirements\n## Qualifications\n## Knowledge and Experience\n## Skills and Qualities\n## Additional Information","[{\"question\":\"Who does the Receptionist/Office Assistant report to and what is the primary purpose of the role?\",\"answer\":\"The role reports to the Head of HR. It serves as the first point of contact for clients and visitors, representing the brand with professionalism and courtesy.\"},{\"question\":\"What administrative tasks are included beyond reception duties?\",\"answer\":\"The role supports meeting logistics and senior administration, including travel bookings, scheduling meetings, invoicing and processing expenses, coordinating weekly team updates, and arranging cover for the Executive Assistant as needed.\"},{\"question\":\"What requirements and skills are expected for this position?\",\"answer\":\"The position requires previous reception/front desk experience, strong customer service across face-to-face, phone, and email etiquette, proficiency in Microsoft Office, and excellent time management and organization while staying calm under pressure.\"}]","Receptionist/Office Assistant - Job Description | PDF",1789311238]