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The role covers welcoming visitors and students, managing sign-in/out and visitor logs, answering calls and emails, coordinating appointments and room bookings, handling mail and deliveries, supporting administrative tasks, ordering resources, and maintaining a tidy reception area. Safeguarding, confidentiality, safeguarding compliance, and completion of first aid training are required. 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They will warmly welcome visitors, parents and carers with professionalism, offering assistance and guidance, demonstrating a passion for working to support our students. The role is responsible for managing incoming calls, directing enquiries to the appropriate staff and signing in visitors, parents and students. They also schedule appointments, coordinate deliveries and disseminate crucial information with precision and efficiency.\u003Cbr>This role contributes to the Lift Schools’ mission that every child receives an excellent education, in every classroom, every day. |\n| Responsibilities: |\n| Reception\u003Cbr>● Greet visitors, parents, students, and staff in a friendly and professional manner, directing them to the appropriate staff member as needed.\u003Cbr>● Ensure that all visitors are signed in and out, so that an accurate visitors’ log is available in case of an emergency and to ensure visitors are accounted for in the event that the building is evacuated.\u003Cbr>● Ensure any students who are late to registration or leaving early are signed in and out correctly.\u003Cbr>● Ensure any students who arrive late to school are wearing the correct school uniform.\u003Cbr>● Answer incoming phone calls and respond to enquiries or transfer calls to the appropriate staff member.\u003Cbr>● Manage the school's main email account, promptly responding to or forwarding messages to the appropriate staff member.\u003Cbr>● Maintain an organised and tidy reception area, ensuring that all necessary forms, documents, and resources are readily available.\u003Cbr>● Coordinate appointments, meetings and events, including electronic diary bookings for meeting rooms.\u003Cbr>● Assist the senior leadership team with administrative tasks, such as photocopying and printing.\u003Cbr>● Handle incoming mail, packages, and deliveries, distributing them to the appropriate recipients and ensuring outgoing mail is franked and sent promptly.\u003Cbr>● Order equipment and resources as required and in a timely manner, including deliveries of uniforms.\u003Cbr>● Support the wider administrative team with tasks such as data entry, filing and other clerical duties as required.\u003Cbr>● Adhere to safeguarding policies and procedures, maintaining confidentiality and professionalism at all times.\u003Cbr>First Aid |\n\n| ● Complete first aid training in order to be able to administer first aid treatment to students, staff and visitors and oversee student self-administration of medication where required, in accordance with Academy Policy.\u003Cbr>● Update relevant health and safety records following first aid treatment. |\n| --- |\n| Other clauses: |\n| 1. The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The postholder is expected to work to the best of their ability, to be diligent, honest and ethical in the performance of duties and to conduct personal and professional life to the highest standard such that public confidence in their integrity is sustained.\u003Cbr>2. This job description does not form part of the contract of employment and is not a comprehensive definition of the post. The duties of this post may vary from time to time according to the needs of the school/Trust following consultation with the job holder. It will be reviewed periodically.\u003Cbr>3. The postholder is expected to participate and engage with workplace learning and development opportunities to continually improve their own performance.\u003Cbr>4. The postholder may deal with sensitive material and should maintain c","cbCailWiMQ6IzgTa","https://ap.wps.com/l/cbCailWiMQ6IzgTa","pdf",132164,"English","# Overview of the role\n# Responsibilities\n## Reception\n## First Aid\n# Other clauses\n# Safeguarding\n# Equality, Equity, Diversity and Inclusion\n# Person specification\n## Qualifications and experience\n## Knowledge and skills","[{\"question\":\"What are the main responsibilities of the receptionist?\",\"answer\":\"The receptionist welcomes visitors and students, manages sign-in/out and visitor logs, handles calls and emails, coordinates appointments and deliveries, maintains the reception area, and supports administrative tasks for the school.\"},{\"question\":\"What safeguarding and compliance requirements apply to the role?\",\"answer\":\"The role requires adherence to safeguarding policies and procedures, maintaining confidentiality, and participating in recruitment and required checks such as an Enhanced DBS and other applicable checks.\"},{\"question\":\"What qualifications and experience are expected for this position?\",\"answer\":\"Essential requirements include experience in a customer-facing role and in an office environment. Desirable requirements include GCSE Maths and English (Grade 4) or equivalent, education-sector experience, and relevant experience in a reception role.\"}]","Receptionist Job Description and Person Specification - School Reception Role | PDF",1789310488]