[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-280002-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-280002-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","ramsey-town-commissioners-tenants-newsletter-issue-17-march-2017","Ramsey Town Commissioners Tenants Newsletter - Issue 17 March 2017","","Ramsey Town Commissioners’ Tenants Newsletter (Issue 17, March 2017) updates tenants on ongoing work to secure a Tenant Representative and invites all tenants to complete a Tenant Questionnaire to shape service improvements. Key guidance covers First Time Buyers assistance, the review of payment options through a card machine, and strengthened enforcement for rent arrears. It also clarifies tenants’ responsibilities for repairs and maintenance, emphasizing early contact for payment planning and support.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/letters/","Letters",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/ramsey-town-commissioners-tenants-newsletter-issue-17-march-2017/280002/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/ramsey-town-commissioners-tenants-newsletter-issue-17-march-2017/280002.png","ImageObject",442,249,{"name":42,"@type":43},"Tawan","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-29","2026-09-16",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",16,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What is the Tenant Representative and why are Ramsey Town Commissioners seeking one?","Question",{"text":63,"@type":64},"Ramsey Town Commissioners are continuing their search for a Tenant Representative to work with members and staff, representing tenants and improving tenant experience through involvement and representation.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"What should tenants do if they are struggling to pay rent arrears?",{"text":68,"@type":64},"Contact the Town Hall offices as soon as possible to discuss arrears and agree and sign a Payment Plan. Paying according to the plan helps secure the tenancy and prevent loss of the home.",{"name":70,"@type":61,"acceptedAnswer":71},"What repairs and responsibilities are tenants expected to handle?",{"text":72,"@type":64},"Tenants are responsible for a defined list of items, including maintaining locks and letter plates, clearing blocked W.C. pans and drains, renewing certain fuses and washers, and internal decoration during the tenancy.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},280002,1790478191,{"code":4,"msg":82,"data":83},"success",[84,89,94,99,104,108,113,117,122],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":95,"doc_module":22,"doc_module_name":25,"category_name":96,"show_sort_weight":97,"slug":98},14,"Invoices",70,"invoices",{"id":100,"doc_module":22,"doc_module_name":25,"category_name":101,"show_sort_weight":102,"slug":103},15,"Posters",60,"posters",{"id":55,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":115,"slug":116},18,30,"letters",{"id":118,"doc_module":22,"doc_module_name":25,"category_name":119,"show_sort_weight":120,"slug":121},21,"Paper Templates",5,"papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":82,"data":127},{"doc_id":79,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":114,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":33,"language":135,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":12,"update_tm":139,"read_time":26},2336475104042,"https://ap-avatar.wpscdn.com/avatar/22000c4c32af1715be0?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786537525561427321","I N S I D E T H ISI S S U E :  \nTenant  \nRepresentative  \nTenant  \nQuestionnaire  \nFirst Time Buyer s Assistance  \nCard Machine  \nRent Arrears  \nTenants  \nResponsibilities  \nUntidy Gardens  \nSubletting & Lodgers  \nHome Stay  \nRamsey Town Commissioners Tenants’  \nNewsletter  \nI S S U E 1 7 M A R C H 2 0 1 7  \n1  \n1  \n1  \n1  \n2  \n3  \n4  \n4  \n4  \nTenant Representative  \nRamsey Town Commissioners are continuing their search for a Tenant Representative to work alongside Members and Staff to represent the Commissioners’ tenants. As a Public Sector Housing provider, the Commission’s organisational aim is to improve tenant experience and satisfaction by building a relationship with tenants and by delivering a good quality service through tenant involvement and representation.  \nMore information can be obtained from the Town Hall.  \nTenant’s Questionnaire  \nThe Commissioners have circulated a questionnaire to all tenants, seeking feedback on the services we provide. Would you please take the time to complete and return this to the Town Hall, the views submitted enable us to target areas of our service needing improvement and give you the opportunity to let us know what you think. We are again offering a prize draw for 2 tenants to win £50 Town Vouchers. Tenants will also be able to complete the survey online via [our website www.ramsey.gov.im](our website www.ramsey.gov.im) or our Facebook page.  \nFirst Time Buyers Assistance  \nPlease see the enclosed information leaflet from the Department of Infrastructure detailing the criteria for First Time Buyers on the Isle of Man. There will be first time buyer homes being built in Ramsey located at Clifton  \nDrive. If you are interested in the First time buyer schemes, please contact the Customer Service Team on Tel. 685955 or visit the website [www.gov.im](www.gov.im)  \nCard Machine  \nAfter a recent survey carried out at the rent counter, we are pleased to inform tenants, that we are currently looking into purchasing a card machine and it will be up and running in the near future.  \nP A G E 2  \nRent Arrears  \nFrom April 2017 we will be taking a harder line on tenants that fall into Rent Arrears. It is a condition of all Tenancy Agreements that the tenant agrees to pay the Rent weekly in advance, whether formally demanded or not.  \nWhere rent has not been paid and/or a rent account is in arrears by the close of business on a Monday, the account holder will receive a Rent Arrears letter.  \nRamsey Town Commissioners have, in some cases, already taken legal action against tenants who have fallen into substantial arrears. When judgement is given in this way it may affect the individual tenant’s credit rating and may prevent obtaining goods on credit both locally and online.  \nIf you find yourself struggling to pay your rent, please contact the Town Hall offices on 810100, as soon as possible, so that we can discuss your arrears and arrange for you to agree and sign a Payment Plan: adhering to your payment plan will help secure your tenancy and prevent you from losing your home. If your rent is paid directly to us on your behalf from the Treasury, Social Services Division, it is your responsibility to check that correct payments have been made in respect of this . Please contact the Town Hall to check your account regularly.  \nPaying Your Rent  \nTo make sure that your rent account runs smoothly, you should:  \n􀁸 Pay your rent when it is due;  \n􀁸 Let us know if you go away for any length of time and if you will be away from the Island for a considerable length of time, please arrange for rent tobe paid in your absence;  \n􀁸 Contact us immediately if you have a problem paying your rent; and  \n􀁸 Be sure to let our Finance Staff know of any circumstances which may affect the payment of your rent or the amount you pay e.g. new lodgers.  \nPlease Remember, if you are having difficulties paying your rent:  \n􀁸 Speak to the Finance Department on 810100  \n􀁸 Get advice, for example, from Citizen’s Advice  \n􀁸 Mak","cbCainpxDeDOA4db","https://ap.wps.com/l/cbCainpxDeDOA4db","pdf",727767,"English","# Tenant Representative\n# Tenant’s Questionnaire\n# First Time Buyers Assistance\n# Card Machine\n# Rent Arrears\n## Paying Your Rent\n# Tenants & RTC Repair Responsibilities","[{\"question\":\"What is the Tenant Representative and why are Ramsey Town Commissioners seeking one?\",\"answer\":\"Ramsey Town Commissioners are continuing their search for a Tenant Representative to work with members and staff, representing tenants and improving tenant experience through involvement and representation.\"},{\"question\":\"What should tenants do if they are struggling to pay rent arrears?\",\"answer\":\"Contact the Town Hall offices as soon as possible to discuss arrears and agree and sign a Payment Plan. Paying according to the plan helps secure the tenancy and prevent loss of the home.\"},{\"question\":\"What repairs and responsibilities are tenants expected to handle?\",\"answer\":\"Tenants are responsible for a defined list of items, including maintaining locks and letter plates, clearing blocked W.C. pans and drains, renewing certain fuses and washers, and internal decoration during the tenancy.\"}]","Ramsey Town Commissioners Tenants Newsletter - Issue 17 March 2017 | PDF",1789531761]