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It defines purpose, policy, mission, values, service area, jurisdiction, and organizational structure, including command and direction rules with defined authority, responsibility, supervisory authority, and accountability. It also specifies a written directive system, duty classification methods, mutual aid and contractual agreement processes, and detailed hiring and selection procedures covering recruitment, equal employment opportunity, screening, investigations, interviews, and conditional offers.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/raleighwake-city-county-bureau-of-identification-standard-operating-procedures-manual-july-2013/167784/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/raleighwake-city-county-bureau-of-identification-standard-operating-procedures-manual-july-2013/167784.png","ImageObject",442,249,{"name":88,"@type":89},"Aria Callaghan","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-19","2026-08-31",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",9,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What organizational topics are covered in Chapter 1?","Question",{"text":109,"@type":110},"Chapter 1 outlines the Bureau’s purpose, policy, mission statement, values, service area and jurisdiction, organizational structure, and organizational chart.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How does Chapter 2 define command and responsibility?",{"text":114,"@type":110},"Chapter 2 sets direction, authority and responsibility (including the director), order of command, supervisory authority, relief from duty, and accountability requirements such as obeying lawful orders.",{"name":116,"@type":107,"acceptedAnswer":117},"What recruitment and selection steps are included in Chapter 6?",{"text":118,"@type":110},"Chapter 6 covers recruitment, an annual analysis for the recruitment plan, equal employment opportunity, selection process details, applicant screening, preliminary background investigation, interviews, background investigation, conditional offers, psychological evaluation, and truth verification testing (including references to drug testing and medical examinations).","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},167784,1791737177,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":142},962084926284,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Raleigh/Wake City-County\nBureau of Identification\nSTANDARD OPERATING PROCEDURES MANUAL\nJuly 2013\n\u0003Table of Contents\n\u0013 TOC \\o \"1-3\" \\h \\z \\u \u0014\u0013 HYPERLINK \\l \"_Toc11152208\" \u0014CHAPTER 1: Organization and Administration\t\u0013 PAGEREF _Toc11152208 \\h \u001418\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152209\" \u00141. Purpose:\t\u0013 PAGEREF _Toc11152209 \\h \u001418\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152210\" \u00142. Policy:\t\u0013 PAGEREF _Toc11152210 \\h \u001418\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152211\" \u00143. Mission Statement of the Raleigh/Wake City-County Bureau of Identification\t\u0013 PAGEREF _Toc11152211 \\h \u001418\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152212\" \u00144. Values of the Raleigh/Wake City-County Bureau of Identification\t\u0013 PAGEREF _Toc11152212 \\h \u001418\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152213\" \u00145. Service Area and Jurisdiction\t\u0013 PAGEREF _Toc11152213 \\h \u001419\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152214\" \u00146. Organizational Structure\t\u0013 PAGEREF _Toc11152214 \\h \u001420\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152215\" \u00147. Organizational Chart\t\u0013 PAGEREF _Toc11152215 \\h \u001421\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152216\" \u0014CHAPTER 2: Command and Direction\t\u0013 PAGEREF _Toc11152216 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152217\" \u00141. Purpose\t\u0013 PAGEREF _Toc11152217 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152218\" \u00142. Policy\t\u0013 PAGEREF _Toc11152218 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152219\" \u00143. Direction\t\u0013 PAGEREF _Toc11152219 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152220\" \u00143.1. Authority and Responsibility of the Director\t\u0013 PAGEREF _Toc11152220 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152221\" \u00143.2 Order of Command\t\u0013 PAGEREF _Toc11152221 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152222\" \u00143.3. Organizational Structure Command\t\u0013 PAGEREF _Toc11152222 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152223\" \u00144.  Authority and Responsibility\t\u0013 PAGEREF _Toc11152223 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152224\" \u00144.1. Positional Authority\t\u0013 PAGEREF _Toc11152224 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152225\" \u00144.2. Granted Authority\t\u0013 PAGEREF _Toc11152225 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152226\" \u00145. Supervisory Authority\t\u0013 PAGEREF _Toc11152226 \\h \u001425\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152227\" \u00145.1. General Authority\t\u0013 PAGEREF _Toc11152227 \\h \u001425\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152228\" \u00145.2. Director\t\u0013 PAGEREF _Toc11152228 \\h \u001425\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152229\" \u00146. Relief from Duty\t\u0013 PAGEREF _Toc11152229 \\h \u001425\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152230\" \u00147 Accountability\t\u0013 PAGEREF _Toc11152230 \\h \u001426\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152231\" \u00147.1. Supervisory Accountability\t\u0013 PAGEREF _Toc11152231 \\h \u001426\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152232\" \u00147.2. Obey Lawful Orders\t\u0013 PAGEREF _Toc11152232 \\h \u001426\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152233\" \u0014CHAPTER 3:  Written Directive System\t\u0013 PAGEREF _Toc11152233 \\h \u001429\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152234\" \u00141. Purpose\t\u0013 PAGEREF _Toc11152234 \\h \u001429\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152235\" \u00142. Policy\t\u0013 PAGEREF _Toc11152235 \\h \u001429\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152236\" \u00143. Definitions\t\u0013 PAGEREF _Toc11152236 \\h \u001429\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152237\" \u00144. Written Directive System\t\u0013 PAGEREF _Toc11152237 \\h \u001430\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152238\" \u00145. Exception to Policy Approval Process\t\u0013 PAGEREF _Toc11152238 \\h \u001431\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152239\" \u0014CHAPTER 4: Classification of Duties\t\u0013 PAGEREF _Toc11152239 \\h \u001434\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152240\" \u00141. Purpose:\t\u0013 PAGEREF _Toc11152240 \\h \u001434\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152241\" \u00142. Policy:\t\u0013 PAGEREF _Toc11152241 \\h \u001434\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152242\" \u00143. Position Management System\t\u0013 PAGEREF _Toc11152242 \\h \u001434\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152243\" \u00144. Position Classification Plan\t\u0013 PAGEREF _Toc11152243 \\h \u001435\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152244\" \u00145. Job Description Maintenance and Availability\t\u0013 PAGEREF _Toc11152244 \\h \u001436\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152245\" \u0014CHAPTER 5: Mutual Aid and Contractual Agreements\t\u0013 PAGEREF _Toc11152245 \\h \u001438\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152246\" \u00141. Purpose:\t\u0013 PAGEREF _Toc11152246 \\h \u001438\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152247\" \u00142. Policy:\t\u0013 PAGEREF _Toc11152247 \\h \u001438\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152248\" \u00143. Mutual Aid\t\u0013 PAGEREF _Toc11152248 \\h \u001438\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152249\" \u00144. Written Agreement for Services Provided\t\u0013 PAGEREF _Toc11152249 \\h \u001439\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc11152250\" \u00145. Other Agreements and MOUs\t\u0013 PAG","cbCaiiE2ViWZbK01","https://ap.wps.com/l/cbCaiiE2ViWZbK01","docx",593940,340,"English","# Chapter 1: Organization and Administration\n## Purpose\n## Policy\n## Mission Statement\n## Values\n## Service Area and Jurisdiction\n## Organizational Structure\n## Organizational Chart\n# Chapter 2: Command and Direction\n## Purpose\n## Policy\n## Direction\n## Authority and Responsibility of the Director\n## Order of Command\n## Organizational Structure Command\n## Accountability\n# Chapter 3: Written Directive System\n## Purpose\n## Policy\n## Definitions\n## Written Directive System\n## Exception to Policy Approval Process\n# Chapter 4: Classification of Duties\n## Purpose\n## Policy\n## Position Management System\n## Position Classification Plan\n## Job Description Maintenance and Availability\n# Chapter 5: Mutual Aid and Contractual Agreements\n## Purpose\n## Policy\n## Mutual Aid\n## Written Agreement for Services Provided\n## Other Agreements and MOUs\n# Chapter 6: Hiring and Selection\n## Purpose\n## Policy\n## Recruitment\n## Equal Employment Opportunity Plan\n## Selection Process","[{\"question\":\"What organizational topics are covered in Chapter 1?\",\"answer\":\"Chapter 1 outlines the Bureau’s purpose, policy, mission statement, values, service area and jurisdiction, organizational structure, and organizational chart.\"},{\"question\":\"How does Chapter 2 define command and responsibility?\",\"answer\":\"Chapter 2 sets direction, authority and responsibility (including the director), order of command, supervisory authority, relief from duty, and accountability requirements such as obeying lawful orders.\"},{\"question\":\"What recruitment and selection steps are included in Chapter 6?\",\"answer\":\"Chapter 6 covers recruitment, an annual analysis for the recruitment plan, equal employment opportunity, selection process details, applicant screening, preliminary background investigation, interviews, background investigation, conditional offers, psychological evaluation, and truth verification testing (including references to drug testing and medical examinations).\"}]","Raleigh/Wake City-County Bureau of Identification - Standard Operating Procedures Manual - July 2013 | DOCX",1788219527,119]