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The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the  \nU.S. Government. For more information, please visit [HRSA.gov](HRSA.gov).  \nAgenda  \n1. Session 1 Review  \n2. Question 2 of The Model for Improvement (MFI)  \n3. Organizing your Measures  \n4. Operational Definitions  \n5. Variation and Run Charts  \n6. Next steps  \nOur Goal by the End of Session 4  \n1. Have a full understanding of the Model for Improvement (MFI)  \n2. Be equipped with the knowledge to use the MFI, and the tools provided, to guide your quality improvement projects moving forward  \n3. Have a completed Project Charter form  \nThe Model for Improvement  \nSession \\#1  \nSession \\#2  \nSession \\#3  \nSession \\#4  \nOur Toolbox  \n1. The Project Charter  \n2. The Run Chart Template  \n3. The Model for Improvement Form  \nThe Project Charter  \n• A great method to run a project by and a great way to START a project!  \n• A “Charter” is a statement of work (SOW) that defines the“what” and “why”  \n• A Charter is a short document we use to build support for and scope out a project that supports the purpose of the project  \n• It is the first 3 questions of The Model along with a short narrative building a case for support  \n• Should be shared, built as a team  \nNext Steps from Session 1  \n1. Identify a quality improvement project for your organization  \n2. Using the Project Charter Document:  \n􀂙 Develop the aim statement foryour project  \n􀂙 Complete the Team section of the document  \n3. Review the aim statement with  \nteam members to reach consensus  \n4. Bring your Project Charter to Session 2  \nQuestion TWO of the Model for Improvement  \nThe most basic understanding of the 2 nd question is this:  \nMEASUREMENT  \n“Concept” vs “Measure”  \nThese are NOT measures!  \nReduce wait times  \nImprove patient satisfaction  \nExpand market share  \nBe more efficient  \nIncrease health and well-being  \nReduce waste  \nImprove our financial situation  \nReduce inpatient discharge delays  \nEnhance Patient education  \nDeliver safe services","cbCaifVDes57jrta","https://ap.wps.com/l/cbCaifVDes57jrta","pdf",2193220,51,"English","# Agenda\n## Session 1 Review\n## Question 2 of The Model for Improvement (MFI)\n## Organizing your Measures\n## Operational Definitions\n## Variation and Run Charts\n## Next steps\n# Our Goal by the End of Session 4\n# The Project Charter\n## What a Charter Defines\n# Next Steps from Session 1\n# Question TWO of the Model for Improvement\n## Concept vs Measure","[{\"question\":\"What is the focus of QuEST Session 2?\",\"answer\":\"QuEST Session 2 focuses on introducing measurement for improvement, including organizing measures, operational definitions, and using run charts to understand variation.\"},{\"question\":\"How does the Project Charter support measurement and project setup?\",\"answer\":\"The Project Charter is a statement of work that defines the “what” and “why,” using the first three questions of the Model with a short narrative. It is designed to be shared and built as a team to scope and support a project.\"},{\"question\":\"What is the difference between a “concept” and a “measure”?\",\"answer\":\"A concept is not automatically a measure. Concepts can describe desired outcomes, while measures translate improvement ideas into trackable indicators for quality work.\"}]","QuEST Session 2 - An Introduction to Measurement for Improvement | PDF",1789233765]