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The manual records recent controlled changes from the previous version, including updates to reference naming, organisational charts, document control, and specific section additions and replacements across pages. It structures requirements across general information, references, definitions, and management and technical obligations for consistent service delivery and quality assurance.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/quality-manual-quality-manual-right-patient-right-test-right-result-right-time-right-support-changes-from-last-version/174804/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/quality-manual-quality-manual-right-patient-right-test-right-result-right-time-right-support-changes-from-last-version/174804.png","ImageObject",442,249,{"name":88,"@type":89},"Berry Peter","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-10-23","2026-09-02",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the purpose of the Quality Manual for SHYPS?","Question",{"text":108,"@type":109},"It sets out the general information, quality policy, and requirements governing Scarborough, Hull, York Pathology Service laboratory activities and service consistency.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What types of updates are included from the last document version?",{"text":113,"@type":109},"The manual lists controlled changes such as updated references, renamed roles in organisational charts, section revisions, added links, and replacements of referenced policies or documents.",{"name":115,"@type":106,"acceptedAnswer":116},"How are management requirements structured in the manual?",{"text":117,"@type":109},"They are organized under organisation and management responsibility, the quality management system (QMS), document control, service agreements, external/referral activities, nonconformities and actions, continual improvement, record control, audits, and management review.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},174804,1788316587,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":125,"read_time":140},1374402524268,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","Quality Manual\nScarborough, Hull, York Pathology Service\nYork & Scarborough Hospitals\n(Formally known as Laboratory Medicine)\n‘Right Patient, Right Test, Right Result, Right Time, Right Support’\nChanges from last version of this document\nGeneral updates including\nCR6847: Trust S&N now DIS\nCR6934: LM-INF-UKAS LAB1 has been replaced by LM-INF-GEN 6\nCR6935: Reference to the name Laboratory Medicine amended throughout the document.  Laboratory Manager renamed Head Biomedical Scientist in the organisational charts.\nCR6936: Section 4.1.1.2 removal of the organisation Monitor, added a link to the compliance certificate.\nCR7481: Added BT-SOP-CONT PLAN to section 5.10.3\nCR7613: Page 10 POCT services also provided on BH site\nCR7614: Added reference to PC-INF INDUCTION & PC-INF-TRAINMAN 5.1.4\nCR7616: Section 5.6.3.1 added reference PC-SOP-EQA\nCR7617: Section 5.6.4: added reference to PC-SOP-ADV\nCR7618: Added PC-SOP-CONT PLAN to section 5.10.3\nPage. 24: LM-POL-REFERRAL has been replaced by SHY-POL-REFERRAL\nPage. 58: Transfusion Quality Assurance Policy (BT-POL-QA) has now been included in section 5.6.2\nPage 68: Update for new Care Group Structure\nPage 69: Update of Clinical Leadership organisational chart\nPage. 71: Update to the SHYPS senior management organisation chart\nPage. 76: Creation of the blood science specimen reception organisation chart\nPage. 78: Addition of the Network Chief BMS to the Microbiology organisation chart\n\u0003Table of Contents\n\u0013 TOC \\o \"1-3\" \\h \\z \\u \u0014\u0013 HYPERLINK \\l \"_Toc149832401\" \u00141.\tGeneral Information\t\u0013 PAGEREF _Toc149832401 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832402\" \u00141.1 Purpose\t\u0013 PAGEREF _Toc149832402 \\h \u00147\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832403\" \u00141.2 Scarborough, Hull, York Pathology Service (SHYPS)\t\u0013 PAGEREF _Toc149832403 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832404\" \u00141.2 Laboratory Service Scope\t\u0013 PAGEREF _Toc149832404 \\h \u00149\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832405\" \u00141.2.1 Blood Sciences\t\u0013 PAGEREF _Toc149832405 \\h \u00149\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832406\" \u00141.2.2 Cellular Pathology and Microbiology/Virology\t\u0013 PAGEREF _Toc149832406 \\h \u001410\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832407\" \u00141.2.3 Central Service\t\u0013 PAGEREF _Toc149832407 \\h \u001410\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832408\" \u00141.3 Quality Policy\t\u0013 PAGEREF _Toc149832408 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832409\" \u00141.4 Information on SHYPS Services\t\u0013 PAGEREF _Toc149832409 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832410\" \u00142.\tReferences\t\u0013 PAGEREF _Toc149832410 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832411\" \u00143.\tDefinitions & Abbreviations\t\u0013 PAGEREF _Toc149832411 \\h \u001412\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832412\" \u00144.0 Management Requirements\t\u0013 PAGEREF _Toc149832412 \\h \u001414\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832413\" \u00144.1 Organisation and Management Responsibility\t\u0013 PAGEREF _Toc149832413 \\h \u001414\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832414\" \u00144.1.1 Organisation\t\u0013 PAGEREF _Toc149832414 \\h \u001414\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832415\" \u00144.1.2. Management Responsibility\t\u0013 PAGEREF _Toc149832415 \\h \u001416\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832416\" \u00144.2 Quality Management System (QMS)\t\u0013 PAGEREF _Toc149832416 \\h \u001419\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832417\" \u00144.2.1. General requirements\t\u0013 PAGEREF _Toc149832417 \\h \u001419\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832418\" \u00144.2.2. Documentation requirements\t\u0013 PAGEREF _Toc149832418 \\h \u001420\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832419\" \u00144.3 Document control\t\u0013 PAGEREF _Toc149832419 \\h \u001421\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832420\" \u00144.4 Service Agreements\t\u0013 PAGEREF _Toc149832420 \\h \u001422\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832421\" \u00144.4.1 Establishment of Service Agreements\t\u0013 PAGEREF _Toc149832421 \\h \u001422\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832422\" \u00144.5 Examination by Referral Laboratories\t\u0013 PAGEREF _Toc149832422 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832423\" \u00144.5.1 Selecting and Evaluating Referral Laboratories and Consultants\t\u0013 PAGEREF _Toc149832423 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832424\" \u00144.5.2 Provision of Examination Results\t\u0013 PAGEREF _Toc149832424 \\h \u001425\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832425\" \u00144.6 External Services and supplies\t\u0013 PAGEREF _Toc149832425 \\h \u001425\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc149832426\" \u00144.7 Advisory Services\t\u0013 PAGEREF _Toc149832426 \\h \u001425\u0015\u0015\n\u0013 H","cbCaipsnuVmGyMWF","https://ap.wps.com/l/cbCaipsnuVmGyMWF","docx",1875464,82,"English","# General Information\n## Purpose\n## Scarborough, Hull, York Pathology Service (SHYPS)\n## Laboratory Service Scope\n## Quality Policy\n## Information on SHYPS Services\n# References\n# Definitions & Abbreviations\n# Management Requirements\n## Organisation and Management Responsibility\n## Quality Management System (QMS)\n## Document control\n## Service Agreements\n## Examination by Referral Laboratories\n## External Services and supplies\n## Advisory Services\n## Resolution of complaints\n## Identification and Control of Nonconformities\n## Corrective Action\n## Preventive Action\n## Continual Improvement\n## Control of Records\n## Evaluation and audits\n## Management Review\n# Technical Requirements","[{\"question\":\"What is the purpose of the Quality Manual for SHYPS?\",\"answer\":\"It sets out the general information, quality policy, and requirements governing Scarborough, Hull, York Pathology Service laboratory activities and service consistency.\"},{\"question\":\"What types of updates are included from the last document version?\",\"answer\":\"The manual lists controlled changes such as updated references, renamed roles in organisational charts, section revisions, added links, and replacements of referenced policies or documents.\"},{\"question\":\"How are management requirements structured in the manual?\",\"answer\":\"They are organized under organisation and management responsibility, the quality management system (QMS), document control, service agreements, external/referral activities, nonconformities and actions, continual improvement, record control, audits, and management review.\"}]","Quality Manual - Quality Manual Right Patient, Right Test, Right Result, Right Time, Right Support - Changes from last version | DOCX",29]