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Key responsibilities cover laboratory and preparation activities for raw materials and products, sampling methods across sites and mines, shipment preparation for exports, and budget oversight. The role ensures compliance with customer standards, sets quality specifications, conducts root-cause analysis for client complaints, and drives long/short-term corrective actions aligned with environmental and health & safety requirements. 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The role also handles sampling across sites and supports corrective actions based on client feedback.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Which ISO standards and audits does the role involve?",{"text":114,"@type":110},"The position includes implementing and maintaining ISO 17025 and ISO 9001:2008 management systems, performing internal audits for ISO 9001-2008, and supporting ISO external audit compliance.",{"name":116,"@type":107,"acceptedAnswer":117},"What KPIs are used to evaluate performance?",{"text":118,"@type":110},"KPIs include achieving ISO17025 certification targets, conducting internal audits on schedule, improving sampling procedures, meeting vessel analysis loading targets, sample efficiency and deviation limits, cycle time limits, and customer satisfaction/compliance metrics.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},258788,1790183779,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":73},687207022233,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Quality Manager Job Description  \n\n| Job Title: Quality Manager | Department: Quality Assurance |\n| --- | --- |\n| Job Code: | Pay Grade: |\n| Reports to: CEO | Supervises: 3 site Engineer ,3 chemists, 6 technicians |\n| Preparation date: | Prepared by: |\n\nJob Summary  \nThis position is responsible for; plan and manage quality function in close co-operation with the customer & CEO.  \nResponsible for managing the following:  \n- Both preparation and chemistry laboratories (ICP-OES lab) that analyze physical and chemical properties of raw material and product.  \n- Technical Staff in carrying out tests and checks.  \n- Quality Team to achieve quality objectives using agreed KPIs.  \n- Sampling techniques on all sites and different mines and minerals ensuring therepresent of sampling overall production process.  \n- Manage and supervise preparing of different Export shipments as per client’s requirements.  \n- The budget of the Quality department in order to make sure that the operation is effectively conducted, cost saving and well-integrated.  \nAlso responsible for Ensuring compliance with customer’s standards and requirements, evaluate product and disadvantages of the process and therefore suggest solutions including making any changes of processes, products or quality standards or Develop the product to match the market requirements.  \nAlso responsible for Setting up the general requirements for Quality specifications and standards for materials, processes as well as finished products, dealing with Clients problems and complains then analyze root cause for it, apply long and short term solutions, Considering the application of environmental and health and safety standards. Monitoring performance by gathering relevant data and producing statistical reports, Perform internal audits for ISO 9001-2008.  \nWork Relationships and Purpose of Contact  \nOn premises works with: Trading departments (RBT/RL), commercial manager and CEO (RM), commercial officers (RBT, RL), Finance departments (RM, RL&RBT) .  \n\n| Department | Titles in contact | Purpose of contact |\n| --- | --- | --- |\n| Production | Production Supervisor\u003Cbr>Production Engineers in the site. | Coordinate activities and Support |\n| Safaga Branch | Branch Manager |  |\n| Top Management | CEO | maintain cooperation |\n| Supply chain | Purchasing &WH Section Head | Exchange information |\n| Logistics | Supply Chain Manager | Coordinate Activities |\n\nOutside the company: Suppliers and Clients.  \nDuties, Tasks and Responsibilities (DTR)  \n1. Improve, Implement and Maintain New Project (35%)  \n- ISO 17025 Project Implementations.  \n- Developing Quality Procedures for better monitoring and facilitating decision making.  \n- Maintain ISO 9001:2008 Management System for Reliance Mining + Reliance Logistics.  \n- ISO 9001:2008 Management System planning to launch in 2017 for Reliance ready rocks.  \nKey Performance Indicators (KPI’s):  \n\n| 1. Get Certificate for ISO17025 for Reliance Laboratory Jan 2017. |\n| --- |\n| 2. Perform Internal Audit for ISO 900 1:2008 twice yearly |\n| 3. Improve Sampling procedures inside mines |\n\n2. Leading and Coaching (25%)  \n- Coaching for All Quality Staff. (site Quality Engineer – Lab Chemist)  \n- Coaching for Production Team in most of activities (especially Production supervisor) .  \n- Creating New project audit team to carry out the internal audits that will help in maintaining the management system.  \nKey Performance Indicators (KPI’s):  \n1.Average time for completing uncertainty measures  \n3. Planning (15%)  \n- Vessels Quality Planning (Material sourcing)  \n- Sampling Process (site and lap quality checks)  \n- Laboratory Raw Materials delivering as chemicals,- ISO System Internal and External Audits,  \nKey Performance Indicators (KPI’s):  \n\n| 1. Vessels loaded with 95% actual analysis ( not average) |\n| --- |\n| 2. Production – Quality Efficiency KPI 90% |\n\n4. Reporting and Monitoring (15%)  \n- Mentoring for all reports raised from staff (site or Lab)  \n- Monitor p","cbCaifU131RZPNlI","https://ap.wps.com/l/cbCaifU131RZPNlI","pdf",448518,6,"English","# Job Summary\n## Work Relationships and Purpose of Contact\n## Duties, Tasks and Responsibilities (DTR)\n## Authorities of Incumbent\n## Working Conditions\n## Human Requirements to fill this job","[{\"question\":\"What are the main responsibilities of the Quality Manager?\",\"answer\":\"Plan and manage quality functions, oversee laboratory and preparation activities, and ensure compliant product and shipment quality. The role also handles sampling across sites and supports corrective actions based on client feedback.\"},{\"question\":\"Which ISO standards and audits does the role involve?\",\"answer\":\"The position includes implementing and maintaining ISO 17025 and ISO 9001:2008 management systems, performing internal audits for ISO 9001-2008, and supporting ISO external audit compliance.\"},{\"question\":\"What KPIs are used to evaluate performance?\",\"answer\":\"KPIs include achieving ISO17025 certification targets, conducting internal audits on schedule, improving sampling procedures, meeting vessel analysis loading targets, sample efficiency and deviation limits, cycle time limits, and customer satisfaction/compliance metrics.\"}]","Quality Manager Job Description - Responsibilities, KPIs, ISO 9001/17025 | PDF",1789326023]